Phlebotomych1

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Intro to phlebotomy- ch 1

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Phlebotomych1

  1. 1. Phlebotomy• Phleb = vein• Otomy= cut into
  2. 2. History of phlebotomy1. Hippocrates- excess fluid cause disease-remove & healed- use suction cups, leeches2. Barber Pole- Blood removed here- used razors3. Blood for dx.4. Training programs to draw blood5. Certifications
  3. 3. Duties of the Phlebotomist• 1. check ID• 2. Collect correct amount• 3. Use correct specimen container• 4. Label correctly• 5. Transport to lab correctly• 6. Interact c pt, family and staff• 7. Process specimen• 8. Computer operation• 9. Safety• 10. Continuing education
  4. 4. Characteristics• Dependable• Compassionate• Honesty• Integrity• Flexibility• Appearance
  5. 5. CommunicationVerbal:Hearing impairedemotionallevel of educationagelanguage barriersmedshealth status
  6. 6. Listening
  7. 7. Non-verbal
  8. 8. TelephoneManners, transfer calls, place on hold,paging
  9. 9. Lab Communication• Lab manual• Policy/procedure manuals• Memos• Staff meetings• In-services
  10. 10. Legal issuesResponsible:To patientFor own actionsFor maintaining safetyFor maintaining pt. rights
  11. 11. Pt’s Bill of rights• Considerate care• Informed of care/diagnosis• Informed consent• Right to refuse treatment• Privacy• Confidentiality• Knowledge of who is caring for them-students• Research• Con’t of care• Bills• Rules and regulations
  12. 12. Phlebotomy & pt rights• Right to respect• Knowledge of testing• Refuse blood draws• Confidentiality• Assault• Negligence

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