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How SmartCards can improve hospital productivity

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How smart cards can help hospitals to improve their efficiency and keep their patients happy !

How smart cards can help hospitals to improve their efficiency and keep their patients happy !

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How SmartCards can improve hospital productivity How SmartCards can improve hospital productivity Presentation Transcript

  • October 2009 Hospital Products from Yos Technologies Yos : “Well Being” in Sanskrit
  • Yos Background and Vision
    • Founded In
      • September 06 by Vijaya Verma, technologist-entrepreneur with 25+ years of experience in the IT industry (formerly General Manager in Wipro and founder of Alopa Networks, a successful Broadband OSS company)
    • Funded By
      • Rajesh Jain (well-known investor and entrepreneur and founder of Indiaworld.com, Netcore, Novatium), Dr Aniruddha Malpani (reputed and respected doctor in the field of IVF) and Vijaya Verma (Founder and CEO of Yos Technologies)
    • With a Vision to
      • Enhance Quality of “Continuous HealthCare” through Innovative Interconnect of the Healthcare Ecosystem
    Dec 2, 2009 © Yos Technologies 2007
    • Enhances Quality of Care and Operational Efficiencies of the Healthcare Providers by simplifying sharing and access of health records within and across providers
    • Empowers Consumers to better Manage and Control their Health by providing them with their own e-health Account with HealthCare tools and Consulting services
    Dec 2, 2009 © Yos Technologies 2009 To create a “Continuous Care” Healthcare Ecosystem that Yos Mission
  • © Yos Technologies 2007 Hospital Pain Points
    • Long queues at registration desks
    • Need means of quick and secure identification
    • Inefficient record management
    • Need to avoid repeated data entry, enable fast record retrieval
    • No follow up for patients
    • Need tools for customer management and retention
  • © Yos Technologies 2007 Yos Product Offerings
    • “ Smart” Hospital ID Cards with Emergency Care Service
      • Enables identification and easy record retrieval
    • Record Management Software & Service – OPD and IPD
      • Improves efficiency of record storage and retrieval
    • SMS Notifications and Reminders
      • Enhances customer communication and retention
  • © Yos Technologies 2007 Yos Product Offerings
    • “ Smart” Hospital ID Cards with Emergency Care Service
    • Record Management Software & Service – OPD and IPD
    • SMS Notifications & Reminders
  • © Yos Technologies 2007 “ Smart” Hospital ID Cards with Emergency Service
    • “ Smart” Hospital ID Card
      • Issued to patient on registration /admission with corresponding e-health Account (PHR) created
        • Smart Card Registration Software can be integrated with existing HIS using standard HL7 interfaces
    • Personalization of Smart Card
      • Personalized Information (like name, age etc based on inputs from hospital) can be printed on the card using a Smart Card Printer
      • Personalized Information can be hand-written on a card-pouch/cover that is issued with a pre-printed Smart Card
    • C ritical health information stored and maintained in the card
      • Personal + Clinical Details (Blood Group, Allergies, Current Health Problems, Current Medications, Vision/Implants, etc), Insurance Details, Emergency Contact Information with mobile numbers
      • Initial data collected during registration, and updated every-time relevant data is entered into the Yos PHR/EMR or into the existing HIS (using standard HL7 Interfaces)
  • © Yos Technologies 2007 “ Smart” Hospital ID Cards with Emergency Service
    • Emergency Care Service
      • Emergency Care Terminals installed in ambulance/emergency and trauma care departments across hospital network
      • Card inserted into terminal to generate patient health profile
      • Automated notification sent to registered emergency contacts
    • Ready Retrieval of Patient Records
      • The Smart Card will be linked to the patient’s clinical records stored in Yos PHR/EMR or hospital’s existing HIS
      • Card inserted in Smart Card Reader attached to PC will pull up relevant records for administrators/doctors based on the access control defined
  • “ Smart” Hospital ID Cards with Emergency Service
    • Key Benefits:
      • Branding of hospital with Smart ID Cards
      • Portability of information via Cards : Can have cards of 4K / 16K / 64K sizes depending on amount of information needed to be carried. Option of 2GB card with USB interface being explored
      • Ready Retrieval of patient records during OP Consultation reduces typing effort by doctors improving doctor acceptability and reducing overhead time
      • Ready Retrieval of patient health summary during Emergency with potential to save patient’s life, thereby enhances the relationship with patients
  • © Yos Technologies 2007 Yos Product Offerings
    • “ Smart” Hospital ID Cards with Emergency Care Service
    • Record Management Software & Service – OPD and IPD
    • SMS Notifications & Reminders
  • © Yos Technologies 2007 Record Management - Out-Patient
    • Hospital needs
      • Improve quality of clinical care with digital patient records (in lieu of scanned prescription images)
      • Enhance quality of “Continuous Care” by having records accessible anytime, anywhere to doctors
      • Easy adaptability/alignment of OPD software to doctor’s practice
      • Enhance success of OPD rollout by reducing dependency on doctors entering data into the IT system
      • Better tracking of various clinical data like diseases, treatment patterns, medicines prescribed, etc through custom reports
      • Enhance potential of clinical research with digital patient records
  • © Yos Technologies 2007 Record Management - Out-Patient - Contd.
    • Yos Product Offering
      • Smart Card based Hybrid EMR/Consultant module
        • Real-time customization of software to align/adopt to doctor’s practice – done using the carbonized prescriptions written by doctors (as opposed to standard template based EMRs)
        • Facility to store both scanned prescription images and transcribed digital-data
        • Facility to generate graphs for different parameters
        • Facility to generate e-prescriptions and defined clinical reports to be used for administrative purposes
        • Ready retrieval of records using Smart Card Reader
        • Critical Health Profile updated to Smart Card for use during Emergency
      • Anytime, Anywhere access to patient records
      • Role-based Access-control Mechanism to enhance privacy and security
      • Integration with SMS Gateway to send SMS Reminders
  • © Yos Technologies 2007 Record Management – Out-Patient - Contd.
    • Yos Service Offering
      • Out-Sourced Digitization/Transcription Service : Yos can take care of the digitization / transcription process reducing dependency on doctors using the software and also reducing operational overheads for the hospital
    • Key Benefits
      • Confidentiality of Data – Access Control; Stored on local server
      • Easy adoption by doctors
      • Anytime, anywhere access across to records across hospital network
      • Outsourced process reducing hospital overheads
      • Electronic data enabling Clinical reporting and research
      • No Upfront cost & Pay as you use model reducing financial burden on hospitals as cost could be passed on to patients
  • © Yos Technologies 2007 Record Management - In-Patient
    • Hospital Needs
      • Maintain in-patient records for years (legal requirements) without physical damage
      • Increase operational efficiency of file retrieval from MRD reducing patient wait time
    • Yos Product Offering
      • Yos offers a Smart-Card based In-Patient Record Management Product with the following features
        • Hospitalization Encounter Creation with relevant details
        • Upload of the case sheets of the in-patient file with appropriate tagging
        • Ready Retrieval of In-Patient File using Smart Card or other patient identifiers with facility for printing
        • Categorization of In-Patient files as MLC, Birth, Death etc
    • Yos Service Offering
      • Yos can take care of the scan/upload process reducing operational overheads for the hospital
  • © Yos Technologies 2007 Record Management – In-Patient - Contd.
    • Key Benefits
      • Electronic Backup created and available for ever
      • Ready retrieval of files using smart card reducing wait time
      • Completely outsourced process reducing hospital overheads
      • No Upfront cost with Pay-as-you-use model reducing financial burden on hospitals as cost could be passed on to patients
  • © Yos Technologies 2007 Yos Product Offerings
    • “ Smart” Hospital ID Cards with Emergency Care Service
    • Record Management Software & Service – OPD and IPD
    • SMS Notifications & Reminders
  • © Yos Technologies 2007 SMS Notifications & Reminders
    • SMS Notifications:
      • Notification to patients on generation of lab report
        • Using Yos Lab Module or integrated with existing HIS
      • Lab Results sent via SMS with Out-of-range notifications
        • Using Yos Lab Module or integrated with existing HIS
    • Appointment Reminders
      • Front office can manage appointments for doctors/departments using Yos Appointment Management System or existing HIS
      • Once appointment is setup, a confirmation SMS will be sent to the patient with details of the appointment.
      • An Appointment reminder will be sent one day before the appointment is scheduled
      • In addition, follow-up visit reminders can be sent to the patient. Follow-up reminders could be for next doctor appointment, lab test etc
  • © Yos Technologies 2007 SMS Notifications & Reminders
    • Medicine Intake Reminders
      • SMS Reminders can be sent to the patient for taking medicines on-time.
      • The Reminders can be setup after medicines are prescribed in the PHR (Yos Software or integrated with HIS) – for both OP and IP patients.
    • Immunization Reminders
      • For paediatric patients, Vaccination reminders can be setup till the age of 12
    • Key Benefits
      • Enhanced relationship between hospital and patients – as reminders could be of great convenience for people who are busy or aged
      • Improved retention
  • © Yos Technologies 2007 Integration Services
    • All the products can be stand-alone or integrated with existing HIS / EMR / LIS systems
    • HTTP/XML API interfaces are available for the applications to interact with the Yos Record Management software for appropriate data exchange
    • Yos will provide the integration services required for creating a seamless solution