Guest Survey Systems Medallia By Michael Allen

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Hotel Guest Survery System by Medallia

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Guest Survey Systems Medallia By Michael Allen

  1. 2. <ul><li>If you were travelling a 1,000 mile journey through rough uncharted terrain would you try it without a map? </li></ul><ul><li>Now hotels have such a map for success </li></ul><ul><li>The Medallia Guest Feedback </li></ul>
  2. 15. +0.7 +2.1 +3.4 +2.6 +2.9 +1.2 +2.1
  3. 16. <ul><li>GOING FOR A 10 ASK ME ABOUT IT </li></ul><ul><li>“ When you get a Guest Survey we hope you’ll give us a 10” </li></ul>
  4. 24. <ul><li>Most travelers take the TripAdvisor Reviews with a grain of salt. Responding and showing concern of a hotelier helps “lift” the hotel’s professionalism and public image. </li></ul><ul><li>TripAdvisor and other Social Networking Sites are here to stay </li></ul><ul><ul><li>FaceBook </li></ul></ul><ul><ul><li>YouTube </li></ul></ul><ul><ul><li>MySpace </li></ul></ul><ul><ul><li>Many others </li></ul></ul>

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