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Sfdc Knowledge

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  • 1. Cloud Computing Basics *Cloud Computing is an approach (It is not a hardware or software) *Cloud computing process can be done through internet *Practical representation of internet is cloud *Several types of clouds: *Private cloud: for specific community *Public cloud: salesforce.com, Amazon and Google *Hybrid cloud: combination of public cloud and private cloud *Architecture of cloud computing is multitenant architecture *A single environment shared across multiple organizations is called multitenant *salesforce.com is a vendor (which provides services to develop the application and use) *It provides infrastructure, platform and software services. *Examples of vendors: salesforce.com, Amazon, Microsoft and Google *Examples of Developers: TCS, WIPRO, INFOSYS, Etc... *Cloud Computing: *All clients and developers connected with internet to vendor (salesforce.com) *Developers and clients only use products that can be supplied by the vendors. *Products include hardware, platform and software. *Cloud Computing is nothing but Pay per Use. *Expensive set up, maintenance, time and cost will be reduce by using cloud computing. *Examples of cloud computing: Gmail, Facebook and YouTube
  • 2. *Three categories of services in cloud computing: IAAS, PASS AND SAAS *IAAS: Infrastructure As A Service *PAAS: Platform As A Service *SAAS; Software As A Service *IAAS contains physically visible devices (Hardware) *PAAS means development environment like OS, DB, Compilers and interpreters. *PAAS supports both web applications and mobile applications *SAAS means product, product means end user software. *In salesforce.com we have to involve in PASS and SAAS *Creation and deployment need Point and Click (20%) *Development (Scripting) (80%), we use Apex and Visual Force for scripting. *salesforce.com is a company which provides CRM as services. *CRM constitutes 3 modules: *Marketing *Sales *Support: *call centre (Executive Solution) *Chatter (Chatting) (Expert Solution) *There are 6 clouds in salesforce.com: *Sales cloud: deals with marketing and sales *Service cloud: deals with call centre *Collaboration cloud: deals with chatter (Above 3 facilitate SAAS) *force.com: provides PAAS *data.com: It is nothing but data information about business services world wide
  • 3. (We can get business related information) (Previous name for data.com is jigsaw) (4 million people information was there) *database.com: Used to store data. It’s completely hidden from users. (To store business related information) *3 partners of salesforce.com: *developerforce.com: Guide for technical assistance over salesforce.com(SFDC) *dreamforce.com: speaks about vision of SFDC (New updates about versions and editions) *appexchange.com: buy and sell applications which are developed in Apex *Current version of salesfrorce.com is spring 2013. *salesforce.com has provided some editions *Professional edition *Enterprise edition *Unlimited edition (vary in storage space, cost and number of users like that) *we should put username like email id for developerfroce.com (srinu@dreams.com) *Above dreams means organization name. *srinu means employee name *salesforce.com has MVC architecture *M: Model (Entire content) *V: View (What we see) *C: Controller (Business Logic) (navigation up&down)
  • 4. Visual Force View Controller Model Apex User database.com Vocabulary in SFDC: *Application: Set of services (Project) * Tab: Link to a separate page (Module) *Sobject (Salesforce object): Name given to a storage space *Fields: features of subjects *Records: Data of fields *Many to many relationship between App and Tab *One to one relationship between Sobject and Tab *Profile: Set of permissions (CRUD) *Role: authorization for the user (which information should access by which user) *CRUD: (CREATE) (READ) (UPDATE) (DELETE) *Default profile for the developerforce.com is System Administrator *5550 users (employees) are possible to create.
  • 5. *We can create multiple a/c’s with same organization name. *Each a/c is like separate organization. Flow of salesforce.com www.salesforce.com | Username | Login | Profile | App’s | Tab’s | Sobjects | Fields | Role | Data Data Data
  • 6. Salesforce.com Environments Sand Box -----------------------Deployment-----------------------------------------à Production Developer Client (Admin also) TCS, WIPRO like that McDonalds PAAS SAAS Developer (for scripting and development) Admin to create the users of McDonald *Developer should involve in IAAS and PAAS *Client should involve in IAAS and SAAS *McDonald’s employee’s get product training by TCS employees *One application can shared across multiple organizations (Reliance, Spencer’s and heritage) *Three types of sandbox* *Developer contains *Coding *Use only dummy data *We can change code *Configuration Only *Use real data up to 500 records *It’s not possible to modify code *It’s comes under quality assurance process *Fully configured *We can use real data without any restriction *It’s possible to modify code
  • 7. *It’s comes under quality assurance *Tester gets opportunity to work in this phase (He should know Apex) *As a developer we can work in coding and configuration only sandbox. *Fully configured meant for team lead and project manager Component Standard (Buit-In) *We should work in Set up mode *Thick red line means (|) mandatory fields *M -> Object Name *V -> Label Name *C -> API Name *Tab -> Plural Label *One tab can associate with on tab only (One to One relationship) *For creating records, we should use Tab. Custom (User defined)