Digital and Social Media Ethics for Psychotherapists (IEPsy)


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Clinical and Ethical Considerations for Psychologists, Counselors, and Clinicians Using the Internet.

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Digital and Social Media Ethics for Psychotherapists (IEPsy)

  1. 1. Digital and Social Media Ethics for Psychotherapists (IEPsy)Clinical and Ethical Considerations for Psychologists, Counselors, and Clinicians Using the Internet.<br />Presented by Maliheh Taheri<br />Psychologist<br /><br /><br />
  2. 2. Overview<br />Online Transparency of Clients and Therapists<br />Social Networking: Friend Requests, Facebook, MySpace, LinkedIn<br />Emails between Therapists and Patients, Record Keeping Practices, and Laptop Security<br />Social Media Policies, Codes of Ethics, Guidelines, and Resources <br />
  3. 3. Learning Objectives<br />Psychology<br />Technology <br />Benefits <br />Ethics<br />
  4. 4. Introduction<br />Technological “Natives” & “Immigrants”<br />Before and After 1960/70<br />Digital Ethics (Video)<br />The Internet’s ethical challenges<br />Should you Google your clients? <br />Should you ‘friend’ a student on Facebook? <br />My Private Practice Social Media Policy<br />Social Networking<br />Facebook, Linkedin, Myspace etc…<br />
  5. 5. Online Transparency<br />Unintentional Online Disclosures by Psychotherapists<br />Intentional Disclosure by Psychotherapists<br />
  6. 6. 5 Types of Self-Disclosure:<br />The Google Factor: Therapists' Unwitting Self-Disclosure On The Net. <br />New Therapist, 57, September/October, p. 16-22, By OferZur, Ph.D.<br />
  7. 7. How Clients May Find Online Information About Therapists<br />
  8. 8. ‘consider any thing you write online as being tattooed on your head<br />
  9. 9. Clients' Curiosity, Due Diligence, Intrusion and Cyber-Stalking<br />Curiosity<br /><ul><li>Healthy clients
  10. 10. Web site,…</li></ul>thorough search<br /><ul><li>more seriously
  11. 11. potential therapist
  12. 12. joining social networks
  13. 13. pay for an online service </li></ul>Intrusive search<br /><ul><li>cheaper
  14. 14. highly private information</li></ul>Illegal search <br />
  15. 15. General Guidelines Regarding Internet Transparency <br />Therapists should always assume that everything what they post online, may be read by their clients.<br />Google yourself regularly<br />Professional Life<br />seek expert consultations<br />be very careful in discussing case studies online<br />Therapists should always assume that everything what they post online, may be read by their clients.<br />Personal Life<br />
  16. 16. Activity <br />search Yourself online <br />
  17. 17. Removing Negative Information from the Internet<br />Identify the Nature of the Information<br />Figure Out the Source<br />Try to Resolve it<br />Whom to Contact?<br />Where to Turn for Help?<br />Reputation defender<br />
  18. 18. What is Social Networking<br />
  19. 19. Facebook Statistics Singapore<br />Number of users on Facebook in Singapore: 2 413 340<br />Number of male users on Facebook in Singapore: 1 172 380 <br />Number of female users on Facebook in Singapore: 1 173 520<br />Penetration of Facebook in Singapore to population: 51.34 %<br />Penetration of Facebook in Singapore to online population: 65.97 %<br />
  20. 20. Managing Facebook as a Mental Health professional <br />Facebook is a social space which can quickly overlap into our professional lives making it harder to distinguish between personal and professional activities.<br />By<br />
  21. 21. Profiles vs. Pages<br />
  22. 22. Making a Business Page<br />
  23. 23. Should Mental Health Professionals Block Clients on Facebook?<br /><ul><li>Does it work? NO
  24. 24. More privacy infringement</li></ul>- So does this all mean that you should just forget about Facebook entirely?<br />
  25. 25. Setting Up Privacy Settings<br />
  26. 26. Psychotherapy, Online Social Networking, and Ethics<br />Ethics and the Internet<br />Social Networking Sites<br />Patterns of Social Networking Site Use<br />
  27. 27. Social Networking Sites<br />The most popular of these are Facebook and MySpace, although others, such as LinkedIn and Friendster, also have followings, albeit to a lesser extent (Salaway & Caruso, 2008)<br />Positive<br />Social Effects<br />Negative<br />Social Effects<br />
  28. 28. SPS Code of Professional Ethics <br />SPS - Principle 6. Confidentiality <br />Identification<br /> Permission<br /> Exceptions<br /> Publication<br />SPS- Principle 8. Client Relationship<br />Client's decision <br /> Dual relationship<br /> Exceptions<br />
  29. 29. APA Code of Professional Ethics <br />4. Privacy And Confidentiality<br />4.01 Maintaining Confidentiality<br /> 4.02 Discussing the Limits of Confidentiality Risks to privacy <br /> 4.03 Record Keeping permission<br /> 4.04 Minimizing Intrusions on Privacy<br /> 4.05 Disclosures prohibited by law<br /> 4.06 Consultations<br /> 4.07 Use of Confidential Information <br />
  30. 30. APA Code of Professional Ethics <br />6. Record Keeping and Fees<br /> Use coding <br />3.05 Multiple Relationship<br />Functions as a psychologist<br />Exceptions/No harm<br />Takes reasonable steps to resolve <br />Clarify role expectations <br />
  31. 31. Email and Laptop Security<br />
  32. 32. General Guidelines and Practice<br />"Covered Entity“<br />Security password<br />Backup, backup and … backup <br />firewall <br />virus protection <br />Consult with computer experts <br />Encryption software programs<br />Treat the laptop like the cash in your wallet <br />
  33. 33. Email Tips for Clinicians<br />Initial Contact<br />Shared Email Lists<br />Social Networking Sites<br />Software and Software Security<br />Policies<br />
  34. 34. Summary<br />Challenges<br /> Technological, Personal, Time<br />What we have learned<br /> Mastery is not achieved overnight<br />Keep Our eyes on the goal<br /> On line course suggested,<br /><br />
  35. 35. Resources<br />Online Continuing education, ZurInstitute, LLC<br /><br />Singapore Psychological Society (SPS) <br /><br />American Psychological Association<br /><br />
  36. 36. Questions?<br />
  37. 37. Thank you <br />Dr. OferZur,<br />Dr. KeelyKolmes<br />And you for your patience and curiosity to participate in my presentation<br />