Comarch Telecoms Business Unit - Overview

Comarch Company Profile Telecommunications Business Unit

COMARCH GROUP – FACTS AND FIGURES

Comarch Group facts and figures
Established in 1993 , listed on Warsaw Stock Exchange since 1999
3500 employees worldwide (including 800 in the Telecom Business Unit)
Diversified product and service portfolio: software for the telecom, banking, insurance, airlines, FMCG, SMBs, tourism, government & utilities
Over 3000 successfully completed projects

Offices worldwide

Comarch Headquarters

Comarch Data Center

S tabilization of employment *Including SoftM Group and MKS Cracovia SSA

Industries served by Comarch
Non-telco references include:
CitiFinancial (Citigroup)
Allianz (Allianz SE)
Bank DnB NORD Polska SA
Bank BPH (GE Money Group)
Fortis Bank (BNP Paribas Group)
Carlsberg – ECOD
Procter & Gamble – ECOD
BP Germany, France – Loyalty Management
Credit Suisse Life & Pensions - IT Infrastructure

Market s ales s tructure * * I n thousands of PLN / EUR / USD Source: Quarterly Report Q4 2010 [unaudited figures]

Sales Revenues – Comarch Group Globally and Revenues from the Telecom, Media and IT Sector *In thousands of PLN/EUR/USD Source: Quarterly Report Q4 2010 [unaudited figures] *In thousands of PLN/EUR/USD Source: Quarterly Report Q4 2010 [unaudited figures]

COMARCH TELECOM BUSINESS UNIT PRODUCTS AND CUSTOMERS

A comprehensive portfolio for:
Mobile operators
Fixed line/broadband operators
Internet Service Providers
MVNOs
Satellite Broadband Providers
Cable TV Networks
Multi-Service Operators
Smartphone Manufacturers
PRODUCTS DEVELOPED IN ACCORDANCE WITH INDUSTRY STANDARDS

Telecommunications customers worldwide
44 global references on 4 continents , including:
OSS
T-Mobile International – Service Inventory
Vodafone Group – Service Assurance
Telefónica O2 , Germany – Service Monitorin g
PTC / Era (T-Mobile Group) PL - Fault Management
Department of Information Services , Washington State , USA – OSS Suite
BSS
Polkomtel S.A. , Poland – InterPartner Billing
Auchan Telecom , F rance - Solution for MVNOs
Bouygues Telecom , F rance - InterPartner Billing
6GMOBILE , N etherlands - Innovative Communication Hub
OnePhone Deutschland , Germany – Convergent Billing, Interconnect Billing, Billing Mediation
KPN , the Netherlands – Comarch Convergent Billing, Comarch Corporate Self Care

COTS product portfolio
network planning
service management
network & service assurance
OSS transformation
s ervice q uality m anagement
c onvergent b illing
wholesale and interconnect billing
c ustomer e xperience m anagement
CRM & Self Service
p latforms supporting B2B and B2C relations
M2M c ommunication s
Document management (Comarch DMS)
Outsourcing
Mobile CRM
Comarch App Store
Comprehensive transformations of telecom businesses
Comarch delivers end-to-end solutions for the following areas :

BSS product map

O SS p roduct map

Various delivery options
Products and services delivered on various levels , depending on your particular needs:
Level 1: Outsourcing
Level 2: Software development according to customer specification
Level 3: Delivery and implementation of Comarch licenses
Level 4: Managed services and application service provision
Level 5: Business process modeling and re-engineering
Various deployment options
P er-site licensed
SaaS
ASP
Managed Services
F ully equipped data center , with disaster recovery and virtualization options available to host your systems

Comarch BSS compared to other vendors

Comarch OSS compared to other vendors

Comarch’s Partner Network
Open to partnerships in Billing & OSS Projects
Comarch Partnership Program is a unique offer for the following organizations:
System Integrators , looking to widen their offer with Comarch telecom solutions
Resellers , searching for a solution tailored to their customers’ needs
Software Vendors , in need of additional benefits by including their modules in Comarch telecom solutions
Consultants, Researchers and Market Analysts , seeking to cooperate with Comarch in developing new software ideas according to the latest market trends

2010/2011 Contracts
KPN , Netherlands, a mobile operator – multi - national corporate customer management (includes Convergent Billing, CRM for Telecoms)
E-Plus Group , Germany, a mobile operator – Next Generation Network Planning (Managed Service model)
Vectra, Poland, multi-service operator – Comarch Product Catalog
Telefonia DIALOG, Poland , Internet and fixed telephony provider – innovative service platform (class 5 soft switch)
WildBlue Communications , USA, a satellite internet provider – Comarch Field Service Management
Fring, Israel, a VoIP telephony provider – high availability Billing Cloud service Comarch M2M Platform implemented for a Western European Tier 1 provider
MTS , Russia , a mobile operator – service assurance and service inventory
Oxycomm, innovative start-up (systems aggregator) – Comarch Convergent Billing, Comarch Service Activation, Comarch Billing Mediation and Comarch ESB (Enterprise Service Bus)
GTS, Poland – Convergent Billing

2010/2011 Milestones 2/2
Comarch and Verecloud , USA p artner in Cloud Services a ggregator s trategy
Comarch rated „Strong” in both BSS and OSS Market Overview and Strategic Scorecard for Vendors by Gartner
Comarch NGNP Receives 2010 Next Generation Network Leadership Award (NGN Magazine)
N ew product added to Comarch’s offer – Comarch Bill Shock Prevention
Comarch introduces 2 dedicated solutions for Satellite Broadband Providers and for Cable operators
Comarch SQM – 2010 Product of the Year (Golden Antenna award)

Why choose Comarch? - Summary
18 years of market presence – experience accumulated in various projects
Diversified activity – low-risk cooperation and a stable business partner
Offices accross Europe – convenience
Renowned brands as customers (also outside of telco) – trusted partner
A proven track record on the European telecom market with references from such Tier 1 operators as Telefónica O2, T-Mobile or Vodafone (44 telecom customers worldwide altogether) – best practices to use in future projects
A comprehensive portfolio of s olutions that grow together with your business
F lexible and customized workflows and business processes
Products designed and developed in house = rapid and secure delivery
P re-integrated BSS/OSS products with various deployment options available
Easy integration with external systems ( wide range of open interfaces )
High SLA parameters and low costs of ownership
Products & solutions supported by professional services from technical assistance alone to full outsourcing, with addition of consulting, integration, maintenance and support

SELECTED PROJECT DETAILS

References in BSS area Polkomtel (Poland) Mobile operator in Poland - Billing for interconnect , LCR - 1,3 billion EDR/month ( 1 billion min/ month) Bouygues Telecom (France) - Billing for interconnect (non-voice services SMS+, Vote+, Gallery, i-Mode ) - 1500 partners Polpak (Poland)
- Part of Polish Telecom TP S.A
billing for leased lines, X.400, Frame Relay,
Inmarsat
KPN (the Netherlands)
business customer segment
products include: Comarch Convergent Billing, Comarch Corporate SelfCare
Bite GSM (Lithuania, Latvia)
Mobile operator in Lithuania, Latvia
Comarch IPB, Billing System, Mediation, CM
Hosted at Comarch Data Center, managed services
Auchan MVNO (France) - Comarch BSS Suite for MVNO (BS, CM, SC., BPM, 3ARTS) - Hosted in Comarch Data Center

Selected BSS success stories (1)
Interconnect Billing and settlement management processing 1.3 billion xDRs per month
Unified B2B billing hub serves hundreds of partners (interconnect, interworking, MVNOs)
Converged interpartner solution: Voice, video calls, data, SMS, MMS
Settlements, automatic reconciliation, analysis
On-line integration to external IT systems , e.g. General Ledger
Fixed/mobile convergence
Turnkey supply of all software, hardware and services
Convergence of technology : Mobile, IP, Virtual PBX
Preconfigured and integrated CRM including campaigns and support for customer’s pre-sales activities
Innovative technology, tariffs and business model
Interpartner, B2B and MVNE billing hub Innovative FMC operator

Selected BSS success stories (2)
Rollout of IT infrastructure for startup mobile operations in 6 months. First invoices issued one month later.
Implementation, BSCS replacement, processes operations, configuration management, support, Mobile Number Portability, SOX
Complete BSS platform including billing on behalf , service provider option and interconnect billing
Unification of processes and support for twin company in Latvia
First customers activated and billed by the system after 2 months
Complete IT solution for MVNO operator including Integration with 120 point s of sales and dealer points in 3,5 months.
Integration with MNO Intelligent Network and prepaid services
Resource management and logistics of SIM, activation packs, handsets and other CPEs
Integrated ERP system
Complete migration to new Comarch BSS platform Rollout of leading French MVNO in two months

References in OSS area Telekom Deutschland [former T-Mobile Germany] (Germany) International Network and Service Inventory. First stage: T-Mobile Germany & Austria T-Mobile Austria International Network and Service Inventory. First stage: T-Mobile Germany & Austria PTC / T-Mobile (Poland) Mobile Operator in Poland (T-Mobile Group) Network Management system based on the Comarch Fault Management solution. O2 (Germany) Network management system for Transmission Network elements. The system consists of - Comarch Fault Management - Comarch Inventory Management - Comarch Performance Management DIS (Washington, US) Comarch billing and network management system. The OSS system consists of : - Comarch Inventory Management - Comarch Order Management (incl. Workflow engine) - Comarch Configuration Management - Comarch OSS Suite Framework - Comarch Mediation Device Vodafone D2 (Germany) Next Generation Service Assurance, Comarch OSS Suite modules: - Comarch Fault Management (FM) - Comarch Service Management (SM) - Comarch OSS Process Management (OSSPM) - Comarch OSS Mediation Platform (OSSMD)

COMARCH TELECOM BUSINESS UNIT ANALYST COVERAGE

Analyst coverage
„ Frost & Sullivan believes that Comarch’s concept of customer-focused OSS aligns well with the increasingly customer-centric orientation of CSPs. The solution primarily aims to enhance customer value and improve customer experience.”
„ Comarch’s solution meets the requirements of component-based architecture, providing product managers with readymade puzzles composed of BSS elements and resources needed to provide the service […] Moreover, thanks to a modular and open architecture, it is easy to further develop a CSP’s overall environment.”
„ In its Next Generation Service Management platform, Comarch has implemented self-evaluating and self-tuning Fulfillment and Assurance modules to automate some of the monitoring and adjusting of the service models and parameters required to ensure efficient and effective continuing operation. The result is less manual, more consistent, and more responsive OSS administration. Distributing the ability to assess and adjust operating parameters to OSS/BSS will prove valuable to CSPs as they continue to struggle with customer impact analysis and as new technologies, including LTE and self-healing networks, are deployed. ”

Analyst coverage
„ The Comarch FSM solution is an integrated solution for scheduling, staffing, managing and supporting the workforce in the field. The solution optimizes skilled resources and schedules using modifiable and adjustable ratings based on business needs.”
„ Comarch’s strenghts:
Compact organizational structure relative to its domestic peers
Verticalised market approach: dedicated go-to-markets and delivery structures for Telecom, Financials, Public, SME/ERP
Technology-driven and solution-led mindset: drives both proprietary solution sets and systems integration
Early leader in SaaS in Poland
Lower dependence on the local market: over 40% of revenue from export ”
„ Long-standing technology providers should not underestimate the low-cost leaders. Carrier RFPs are far reaching in terms of the number of vendors that they touch. Companies such as Comarch […] are showing up in competitive bids in almost all regions of the world.”

Analyst Coverage Source: Analysys Mason, Comarch Profile ; June 200 9 .

Analyst coverage „ Comarch has a very broad set of capabilities for partner settlement and management, and a comprehensive vision of supporting this part of a CSP’s business. In has an integrated and convergent products set that has carrier grade performance and scalability. It is able to easily support business change as it has a very flexible configuration plus rule-based rating. Its vision for partner settlements extends beyond traditional interconnect settlement and roaming settlement into the newer areas of partner settlement that support partners that supply parts of complex services (content, applocations and so on). Partner settlement is a core competency for Comarch but can also be supplied as part of a larger OSS/BSS installation. The company is able to provide its own systems integration services and professional support.”

Thank You Version 1.0

http://www.comarch.com	414
http://www.comarch.pl	378
http://www.comarch.eu	69
http://www.comarch.fr	20
http://comarch.eu	15
http://www.slideshare.net	13
http://synergy_pled.localhost	6
http://pled.krakow.comarch	3
http://beta.comarch.com	3
http://translate.googleusercontent.com	3
http://synergy_eued.localhost	2
http://franceed.krakow.comarch	2
http://www.beta.comarch.com	1
http://svn-portal-pl.localhost	1
http://beta.comarch.pl	1

Comarch Telecoms Business Unit - Overview

by Comarch SA on Aug 03, 2009

Accessibility

Categories

Tags

Upload Details

Usage Rights

15 Embeds 931

Statistics

Comarch Telecoms Business Unit - Overview — Presentation Transcript