AGREEMENT FOR BUSINESS PROCESS OUTSOURCING
This agreement is made and executed on OXYGEN SOLUTION BPOS 2012 Between xx Th xxxx
located at xxxxxx.Herein after referred to as “Source Party” or “First Party” which statement shall
unless repugnant to the content or meaning there of its successors, assigns.
Oxygen Solution Bpo represented by xxx referred as a second party (vendor) having office at
xxxxxxxxxx Herein after referred to as “Contractor” or “Second Party”, which statement shall
unless repugnant to the context or meaning there of its successors, assign.
This agreement is effected for order of 5 Seats work which is valid for 11 months as mentioned in
Schedule-A, subject to the terms and conditions agreed hereunder.
NOW THIS DEED WITNESSETH AS FOLLOWS:
1. The party of the first part is hereby acknowledging a sum of consultancy amount.
2. Paid by the second party as registration fee towards the schedule -A business.
Registration fee is non-refundable..
3. The party of the first part shall give the data to the second party
4. If the first party certifies that the work done & submitted back by the second party is
defective or less than the required quality as mentioned in Schedule B, rework of the entire
project will be given back to the second part. If the second party fails to perform and meet
out the required quality even in the rework then the first party shall terminate the contract of
business without any payment or remuneration to the second party.
5. The first and the second party shall abide the general rules of contract in this business deal
and maintain time & quality as the primemost criteria and in case of any disputes arising
from the course of business the same may be settled by way of arbitration at Andhra
Pradesh High Court.
No. of systems:
Duration: This is 11 months contract in which 5 seats work will be there and 1 month will be the
Trial Work: Company will provide trial work before starting commercial work. Second party has to
complete trial work on time with required accuracy. Commercial work will be issued only after
successful completion of trial.
Turn Around Time: First party will issue one month scanned data in advance through CD/FTP to
the second party for form filling. Second party has to submit the data on 22nd day after installation
of the software.
ACCURACY PARAMETER & REWORK
Accuracy is required as following parameter
Between 100% - 98.01% Will Lead To Full Payment. Rs/-15 Per Form
Between 98% - 96.01% Will Lead To 75% Payment.
Between 96% - 93.01% Will Lead 50% Payment.
Between 93% - 90% Will Lead to 25% Payment .
<90% ACCURACY: DATA WILL BE ISSUED FOR REWORK
Every month Quality Report will be issued within 10 working days after submission followed by the
payment within 5 working days through Bank Transfer.
Rework can be provided every month to the second party. If the second party fails to maintain
required accuracy then this agreement will be automatically cancelled.
If the second party fails to resubmit the work within 3 days (72 Hours) with required accuracy level,
then the agreement stands cancelled.
IN WITNESS WHEREOF THE PARTIES HEREOF HAVE PUT THEIR RESPECTIVE
SIGNATURES ON THE DAY, MONTH AND YEAR FIRST ABOVE MENTIONED IN THE
PRESENCE OF THE FOLLOWING: