ENG Wikisym2008 Group Practices

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Follow-up slides from Group Practices OpenSpace session of WikiSym2008

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ENG Wikisym2008 Group Practices

  1. 1. WikiSym 2008 Wiki For Workgroups Practices On Creating Awareness With Wiki Summary for OpenSpace session “Share your small-group wiki practice”
  2. 2. WikiSym 2008: Wiki For Workgroups And Awareness 2
  3. 3. WikiSym 2008: wiki for workgroups & awareness Define Workgroup • 3–15 people • no hierarchy, all members have equal rights • a common goal, often a common project • team interaction is essential 3
  4. 4. WikiSym 2008: wiki for workgroups & awareness Role of wiki • product development environment • place for communication between participants • awareness creation tool: • common understanding of essential things • “consciousness of a group” 4
  5. 5. WikiSym 2008: wiki for workgroups & awareness Creating In Wiki Wikis are suited well for collaborative development of • glossaries & encyclopedias • design documents • “how to”-oriented documentation 5
  6. 6. WikiSym 2008: вики для рабочих групп и awareness Как организовать? • Пишите только то, что нужно другим участникам • Создавайте страницы-заглушки, когда нуждаетесь в информации • Организуйте место, где можно будет найти все страницы-заглушки
  7. 7. WikiSym 2008: вики для рабочих групп и awareness Минусы работы с вики • ещё один рабочий инструмент, который придётся освоить • сложно организовать workflow для вычитки и сверки документации • есть риск создать запутанный, плохоструктурированный продукт
  8. 8. WikiSym 2008: вики для рабочих групп и awareness Рейды на вики Хороший способ привести в порядок то, что вы натворили. • объявите о времени и продолжительности (2-3 часа) • подготовьте очередь заданий, которые можно “брать и делать”: например, список страниц для улучшений
  9. 9. WikiSym 2008: wiki for workgroups & awareness Social Awareness • Who are you team mates? What’s their “human side”? • How are people around you talking to each other? What are implicit rules of communication? • What’s going on around? Anything of interest? 9
  10. 10. WikiSym 2008: social awareness in wiki Pattern: Who We Are Each team member fills out a wiki page containing personal information like: • name, nickname and contacts • aims and goals: both project-related and personal ones • experience & competences he could share with team
  11. 11. WikiSym 2008: social awareness in wiki Example: Socs Wikipedia-oriented research project visualizing social network of Wikipedia contributors. Each contributor can add or edit: • who’s working on what topics • existing relations between contributors
  12. 12. WikiSym 2008: social awareness in wiki Pattern: Unofficials • list of neighborhood restaurants to lunch at • recommendations: health care, travelling agencies and experiences, advices on gadgets, etc. • what’s going on around: concerts, parties, social and cultural events
  13. 13. WikiSym 2008: wiki for workgroups & awareness Vision Awareness • What for we are here? • What’s the meaning behind all of our activity? • What’s the product we are developing? • Are we thinking about all that stuff in a similar way? 13
  14. 14. WikiSym 2008: vision awareness in wiki Pattern: Tri-Angulation Wiki page, where each participant should write three different “definitions” explaining our vision on a particular subject. Key points: • make definitions short and impressive • choose definitions that differ as much as you can (like, “ortogonal views” on subject) 14
  15. 15. WikiSym 2008: vision awareness in wiki Example: what is “wiki”? • Several people making quick changes in some shared product. • Way of doing things, when you focus on doing something shared right now. • For example, you are discussing with your friends, where you all gonna lunch in a half- hour. 15
  16. 16. WikiSym 2008: vision awareness in wiki Pattern: Share Your Ideas Wiki page with “add your own idea” is a starting point for building up a shared product image. Organisation tips • create subsections for different kinds of ideas • fill in 2-3 your own ideas for starter • add an invitation like “add you idea right here” 16
  17. 17. WikiSym 2008: wiki for workgroups & awareness Workflow awareness • What’s happened during my vacation? • What are other people doing now? • What’s our focus today? • What should I do right now? 17
  18. 18. WikiSym 2008: workflow awareness in wiki Pattern: Skype Logging Wiki is not suited for intense debates. Chats are much better. Even emails are better. Wiki is used to store logs of important conversations; they are published to wiki “as is”. Then organiser finds a time to outline & filter on a separate wiki page • decisions made • next actions 18
  19. 19. WikiSym 2008: workflow awareness in wiki Pattern: To Do From all the tasks, bugs and issues we filter only a few ones to focus on them right now. • Tasks are presented in ordered lists • Section headers are used to outline • task importance • who’s responsible for this task 19
  20. 20. WikiSym 2008: workflow awareness in wiki Pattern: Work Log Write all you actions and achievements on a dedicated page in this form: • short sentences, 1-2 phrases for each achievemnt • who’s done what; what’s the result • split on day basis It helps you to create a common history of group’s life; helps members to return in flow of continuing work after their vacations. 20
  21. 21. WikiSym 2008: workflow awareness in wiki Pattern: Meetings Wiki Make an agenda page in wiki before each meeting: • decisions we want to be made • question we want to discuss • scenario/program of the meeting • ordered lists of events during meeting • way to moderate communication 21
  22. 22. WikiSym 2008: workflow awareness in wiki Pattern: Meetings Wiki You can put that page on projector and continue your work with it • writing down each decision right after it is made • conspecting important quotes • marking up your progress on agenda Let that projectored page to become your “wiki” during this meeting! 22
  23. 23. WikiSym 2008: workflow awareness in wiki Pattern: Meeting Reports To create a meeting report you’ll just need to • add list of participants • check success of each topic from agenda • outline key decisions made. Email meeting report as a link to resulting wiki page and invitation to fix any errors and disambiguations. 23
  24. 24. WikiSym 2008: wiki for workgroups & awareness Bonus: Noob Guide Prepare a wiki page for newcomers with such topics covered: • Where to look answers for questions on various topics, “who could help on what” • How do your team life pulses: regular meetings, raids, dinners and holidays • Gatekeeping: what newcomer must do before starting his regular work 24
  25. 25. WikiSym 2008: wiki for workgroups & awareness Bonus: Snapshot Artefact Treat content you created in wiki as an “artefact” • freeze project wiki after completing project: garden it right and move on • make a hard copy: • write wiki on a CD for each participant • publish selected wiki content is a separate website 25
  26. 26. WikiSym 2008: wiki for workgroups & awareness Summary Awareness creation is the main appliance of wiki technologies in workgroups, it helps to create “group consciousness” on ★ vision of a product ★ workflow of a project ★ environment (work and non-work) ★ group itself. 26
  27. 27. WikiSym 2008: wiki for workgroups & awareness Authors and contributors • Nikolay Yaremko makiwara@humanemagica.com • Konstantin Kolomeetz kolomeetz@yandex-team.ru and other WikiSym participants, especially listed on OpenSpace session wiki page: Share your small-group wiki practice More WikiSym 2008 stories? http://wikisym2008.humanemagica.com 27

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