Iceberg Intranet Projects

Icebergintranet projects Maish Nichani PebbleRoad Pte Ltd www.pebbleroad.com

Problem Well Across all types of intranet - publishing- centric, knowledge sharing-centric, community centricAfter design

Problem Can’t wait I’ve postponed to throw out my microsite my shared because of this Well Across all types of intranet - publishing- centric, knowledge sharing-centric, community centric During implementationAfter design

Problem Can’t wait I’ve postponed to throw out my microsite my shared because of this Well Across all types of intranet - publishing- centric, knowledge sharing-centric, community centric During implementationAfter design After launch

Reasons Mindset Leadership Governance Adoption

MindsetLeadershipGovernance Adoption

Fixed vs growth Linear LaunchEffortProblems

Fixed vs growth Linear LaunchEffortProblems For more, check out Carol Dweck’s book Mindset

Fixed vs growth Linear Launch Snake oil solution?EffortProblems For more, check out Carol Dweck’s book Mindset

Value About targets and measures Goals Intranet Outcomes Cost savings Create knowledge Access Time savings Build relationships Connectivity More projects completed Coordination More leads converted toStreamline processes customers ...

burden We can group our projects into 2 buckets based on the success of the project Competition Shareholders Sales Expansion I can’t take no moreBottom lineProduct line Marketing Retention Intranet

The saviour To The Blue Ocean Intranet Express

3 attributesPay attention and showyou care

3 attributesPay attention and showyou careLink back to business priorities

3 attributesPay attention and showyou careLink back to business prioritiesMarket the intranet at allplatforms and occasions

Attention Effort LaunchFor more, check out Vijay Govindarajan Chris Trimble’s The other side of innovation

Mindset LeadershipGovernance Adoption

ApproachGovernance is just about staffing, policies and guidelines Yes, but which intranet? View governance quite differently It is more than just stafﬁng and policies Not about managing a ﬁxed Or intranet rather it is about nurturing a growing intranet

TeamWe our intranet Intranet team

Right focusHow does the business make money or deliver its value? MatchmakerCo

Right focus How does the business make money or deliver its value? Leads Intelligence InsightsMarket info Sector infoCompany proﬁles Key inﬂuencers MatchmakerCo

Empathy Staff who know not only their business but also 9am 5pm their peopleWhat are their motivations?What barriers do they face?How can the intranet makea difference?

Analytics For more, check out Dan Zarrella’s Hierarchy of Contagiousness

Participatory

MindsetLeadershipGovernanceAdoption

What we want

Change is hard

PlanIdentify the right staff Address the motivations Support like crazy

Right Staff +motivations Early minority Late majority

Right Staff +motivations Early minority Late majority For more, check out Geoffrey Moore’s Crossing the Chasm

SupportGenius bar Self-help(A place) (Physical or Men-in-black Demo pit (On (An event)

example1. Anticipate2. Educate3. Establish Teamsite in a box4. Enhance5. Extract http://www.steptwo.com.au/columntwo/best- practice-approach-to-sharepoint-team-spaces/

Extra• Content• Migration• Integration

It’s all HERE Intranet Benchmarking Forum: "extremely useful book" Martin White: "quite brilliant" Worldwide Intranet Challenge (WIC) LinkedIn group: " A very valuable resource! My organization is in the middle of a redesign right now, and its nice to know that were on track with many of the items mentioned in the guide. Its also nice to have this as a reference for Free what we still need to tackle. " Peter Kapakos

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Iceberg Intranet Projects

by Maish Nichani

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