Learningaboutquebec

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Learningaboutquebec

  1. 1. 2nd edition revisedLEARNING QUÉBEC ABOUT Guide for my successful integration
  2. 2. 2nd edition revisedLEARNING QUÉBEC ABOUT Guide for my successful integration
  3. 3. 2 Credits This guide was produced by the Direction This guide is published by the To order the guide: de la gestion de la diversité et de Direction des affaires publiques et des Direction des affaires publiques et des l’intégration sociale of the Ministère de communications of the MICC. communications l’Immigration et des Communautés Ministère de l’Immigration et des culturelles (MICC), with the participation Communautés culturelles N.B.: To simplify the text, all terms of government departments and 360, rue McGill, bureau 2.09 concerning individuals are generic and agencies. The section on employment Montréal (Québec) H2Y 2E9 refer to both male and female persons. was prepared in cooperation with Telephone: 514 873-8624, ext. 20228 Emploi-Québec – Ministère de l’Emploi Website: www.micc.gouv.qc.ca et de la Solidarité sociale. Important We wish to thank the community The information and references in this Legal deposit – Bibliothèque et Archives organization partners of the MICC for guide were current in June 2010. They nationales, 2010 their contribution. We also thank the come from various sources and do not ISBN – Electronic version: new immigrants who helped test the supersede the wording of laws, policy 978-2-550-58405-6 guide and the employees of the MICC and Emploi-Québec who worked on statements or official programs. © Gouvernement du Québec – 2010 the project. Any subsequent changes to the contents All rights reserved for all countries will first appear in the electronic version of the guide Learning about Québec at Aussi disponible en français www.learningaboutquebec.gouv.qc.ca. Existe una versión español en formato PDF2 Learning about Québec
  4. 4. 3 Personal Information Family name: First name: Address: Number Street Apartment City Postal code Telephone: E-mail address: @3 Learning about Québec
  5. 5. 4 Table of contents Welcome to Québec! Housing Services provided by the MICC and community Learning about housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 organizations that help new immigrants . . . . . . . . . . . . . . . . . . . . . . 7 Finding my first place to live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Free services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Important documents The Learning about Québec guide: a tool for you Gathering important documents . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 How to use your guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Obtaining essential and useful documents. . . . . . . . . . . . . . . . . . . 45 Starting your steps before leaving for Québec . . . . . . . . . . . . . . . 10 > Health Insurance Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Welcoming and integration support services > Social Insurance Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Learning about the services available and how to obtain them . . 11 > Permanent Resident Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 > Driver’s licence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Québec society Understanding, respecting and sharing the common values Government services of Québec society . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Learning about government programs and services The common values of Québec society . . . . . . . . . . . . . . . . . . . . . 14 and applying for them if needed . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Understanding my responsibilities and those > Financial assistance for the family . . . . . . . . . . . . . . . . . . . . . . 53 of the host society . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 > Day care services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Places to settle > Educational services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Choosing which region and city to live in . . . . . . . . . . . . . . . . . . . 24 > Health and social services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 > Municipal services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Budget > Government employment services . . . . . . . . . . . . . . . . . . . . 62 Planning my budget . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 French4 Learning about Québec Starting to learn French or improving my knowledge. . . . . . . . . . . 30
  6. 6. 5 Table of contents Banking services > Understanding the Québec labour market . . . . . . . . . . . . . . . 86 Learning about banking services . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 > Learning about job opportunities in different Opening my bank account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 regions of Québec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Obtaining my bank debit card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 > Learning about self-employment and starting a business . . . 89 Learning about credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 > Identifying my occupational and personal skills . . . . . . . . . . . 90 > Determining my employment plan . . . . . . . . . . . . . . . . . . . . . 93 Network of contacts Implementing a realistic action plan to obtain a job Developing my network of contacts . . . . . . . . . . . . . . . . . . . . . . . . 66 that matches my occupational skills . . . . . . . . . . . . . . . . . . . . . . . . 95 Work and job search > Obtaining a first work experience in Québec . . . . . . . . . . . . . 95 Seeking and finding work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 – Learning job search techniques. . . . . . . . . . . . . . . . . . . . . 95 Adjusting to the realities and values – Finding a first job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 of the Québec labour market . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 – Proving myself in my job . . . . . . . . . . . . . . . . . . . . . . . . . 101 Assessing my professional profile in relation > Continuing my steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 to the Québec labour market . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 – Meeting regulatory body requirements, > Exploring opportunities to practice my trade where applicable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 or profession in Québec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 – Seeking training if necessary . . . . . . . . . . . . . . . . . . . . . . 105 > Learning the titles of my trade or profession in Québec . . . . 79 – Learning English, in addition to French, > Learning about the conditions for practicing if the job requires it . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 a regulated trade or profession . . . . . . . . . . . . . . . . . . . . . . . . 80 > Following up on my action plan. . . . . . . . . . . . . . . . . . . . . . . 111 > Planning to ask for an Évaluation comparative – Finding a job related to my occupational skills . . . . . . . 111 des études effectuées hors du Québec . . . . . . . . . . . . . . . . . 845 Learning about Québec
  7. 7. 6 Table of contents Additional information Online French course offered by the MICC . . . . . . . . . . . . . . . . 113 Arrival and first days . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 The Québec health system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 The family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 The Québec education system . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Employment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 The Québec justice system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 List of main regulated trades and professions in Québec . . . . . 158 Contact information for Immigration-Québec services . . . . . . . 160 List of main websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Information on Québec regions . . . . . . . . . . . . . . . . . . . . . . . . . 164 List of acronyms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Your opinion is important! . . . . . . . . . . . . . . . . . . . . . . . . . 1666 Learning about Québec
  8. 8. 7 Welcome to Québec! By immigrating to Québec, you are carrying out one of the most important Services provided Free services projects of your life. There are many by the MICC The welcoming and integration support services provided by the MICC and challenges in adapting to a new society and community partner community organizations are and taking your place in it. From the moment you arrive in Québec, you will organizations free of charge. Only the Évaluation comparative des études effectuées hors experience many changes and have to try that help new du Québec (comparative evaluation for new ways of doing things. immigrants studies done outside Québec) involves The MICC is one of your primary sources a fee. To increase your chances of success, of information. In Québec, Immigration- the Ministère de l’Immigration et des Québec provides welcoming and Communautés culturelles (MICC) integration support services. Community is pleased to present you with this organizations also help welcome and integration support guide. It outlines the integrate immigrants. They are very most important steps for your successful familiar with the needs of newcomers integration into Québec society. From and can provide substantial help. now on, it will help you make the The MICC financially supports these transition to your new life in Québec. organizations as partners in its activities.7 Learning about Québec
  9. 9. 8 Welcome to Québec! Did you know? To reach us Information capsules 7 days a week, 24 hours a day In Québec, the term “community organi- There are several ways to reach French, English and Spanish zations” refers to nonprofit associations or the MICC: Montréal region: 514 864-9292 organizations. Subsidized by the govern- ment, these associations or organizations Customer Contact Centre Elsewhere in Québec (toll-free): Montréal region: 514 864-9191 1 866 864-9292 are fully autonomous in their choice of Elsewhere in Québec (toll free): From abroad: + 1 514 864-9292 practices and service offerings. Well esta- blished in their community, their mission 1 877 864-9191 is to support and assist newcomers in From abroad: + 1 514 864-9191 For more information their settlement and integration steps. On line: www.immigration-quebec.gouv. On the mission, objectives, programs qc.ca/courriel and services of the MICC The list of community organizations Hours: Monday, Tuesday, Thursday and funded by the MICC can • www.micc.gouv.qc.ca Friday: from 8 a.m. to 4:30 p.m. (UTC-5) be found on the website Wednesday: from 10:30 a.m. to 4:30 On the immigration, francization www.immigration-quebec.gouv.qc.ca/en, p.m. (UTC-5) and integration process link Ministerial partners. Access by TDD device • www.immigration-quebec.gouv.qc.ca (telecommunications On intercultural relations device for the deaf or • www.quebecinterculturel.gouv.qc.ca hard of hearing) Montréal region: 514 864-8158 Elsewhere in Québec (toll-free): 1 866 227-59688 Learning about Québec
  10. 10. 9 The Learning about Québec guide: a tool for you Each immigrant follows a different path towards integration depending on How to use personal needs and goals. Your guide will your guide To carry out or start preferably before leaving for Québec. help you assess your needs, set realistic The guide is divided into sections, each goals and choose effective strategies. It covering one or more topics. For each To carry out in the first days will be very useful in helping you prepare topic, you will find essential information, following your arrival in and carry out your immigration plan from references to complete your informa- Québec. the time you obtain your Certificat de tion search, resources to help you take sélection du Québec – CSQ (Québec To carry out during the the necessary actions, and sections for selection certificate) until you achieve course of your integration personal notes to record your progress. your integration goals in Québec. It will in Québec. The steps you take will not necessarily also be useful during your meetings with follow the same order as in the guide. the welcoming and integration support To help you with your planning, each agents of the Ministère de l’Immigration topic is associated with one or two et des Communautés culturelles (MICC), pictograms: community organizations providing services to new immigrants, and people assisting you in your job search.9 Learning about Québec
  11. 11. 10 The Learning about Québec guide: a tool for you Starting your steps > Learn about welcoming and integra- tion support services > Start your steps with a regulatory body if you wish to practice a regu- before leaving for > Learn about the values and founda- lated trade or profession Québec tions of Québec society > Request a Évaluation comparative For most immigrants, there is usually a > Learn your responsibilities and those des études effectuées hors du gap of several months between the time of Québec society Québec (comparative evaluation for they receive their Certificat de sélection studies done outside Québec), > Begin learning French or improve du Québec and their federal immigration when necessary your knowledge, where applicable visa. You are encouraged to take advan- > Decide in which region and city you tage of this period to start preparing for will settle your new life in Québec. Not only will To learn more you improve your chances for successful > Plan your budget (expenses related Information on the regions and integration, you will also save a great deal to settlement and your first months main cities of québec of time and energy. living in Québec) • Ministère de l’Immigration et des Use your Learning about Québec guide > Learn about housing, credit, opening Communautés culturelles: to plan the steps that may be taken a bank account, etc. www.immigration-quebec.gouv.qc.ca, before your departure. > Assemble important documents section Where to settle This pictogram indicates the > Learn about government programs steps to carry out or start and services preferably before leaving for > Start to build your network of Québec. contacts > Become familiar with the Québec labour market and the job search10 Learning about Québec
  12. 12. 11 Welcoming and integration support services Learning about the meeting on your first steps in getting settled. services and how If you were not greeted by this service to obtain them upon arrival, contact the Immigration- Québec service located near your place Entry formalities of residence to make an appointment. Entry formalities upon arrival are fairly You may also contact the Customer short and simple with a valid passport Contact Centre of the MICC by and immigration visa. Canadian author- dialing 514 864-9191 in the Montréal ities are responsible for customs inspec- region or 1 877 864-9191 in other tion and granting permanent resident regions of Québec. status. These procedures can be per- formed at any Canadian border crossing. Practical tip Welcoming at the airport Go to the MICC office even if you are and in Immigration-Québec being met by friends or a family member already living in Québec. A first contact services with the service will help you avoid If you arrive at Montréal-Trudeau airport, unnecessary steps and facilitate access to proceed to the office of the Ministère de government services. l’Immigration et des Communautés cul- turelles (MICC). A welcoming agent will Contact information on Immigration give you useful information and arrange Québec services can be found on pages an appointment with the Immigration- 160 and 161 of your guide. Québec service covering your region of destination for a welcoming and settle- ment support interview or for a group11 Learning about Québec
  13. 13. 12 Welcoming and integration support services Your first meetings with an integration > direct you to integration support To learn more support agent will serve to: services offered by the MICC, in par- Information on welcoming and register your arrival using your visa, ticular with regard to French courses, > integration support services passport and Certificat de sélection information seminars, the handling of applications for an Évaluation • Ministère de l’Immigration et des du Québec and confirm the informa- comparative des études effectuées Communautés culturelles: tion in your file (name, date of birth, hors du Québec (comparative www.immigration-quebec.gouv.qc.ca etc.) if you were unable to do so at the airport; evaluation for studies done outside • Immigration-Québec service located Québec), the steps to take with a near your place of residence – > help you determine your needs professional order or other regula- contact information available on the and, where applicable, those of your tory organization; MICC website, link To reach us family, based on your guide; > Refer you to the appropriate com- • Community organizations that help > provide you with information on munity organization or government new immigrants – contact informa- obtaining official documents (Health service; tion available on the MICC website, link Insurance Card, Social Insurance > Direct you to the training course Ministerial partners Number, driver’s licence, etc.), on finding housing and the government S’adapter au monde du travail services available (health and social québécois – Vivre ensemble au services, public transit, etc.), on the Québec. This course explains the formalities for registering in educa- mechanisms of the labour market, tional establishments, on day care cultural codes on the job, the rules services and the government resour- and functioning of corporations ces available; as well as the common values of Québec society and how they are lived from day to day.12 Learning about Québec
  14. 14. 13 Welcoming and integration support services Notes on my progress q I made an appointment with an Immigration-Québec service for an interview or a group session explaining the first steps in getting settled. Contact information: Appointment date: Name of the agent: q I made an appointment with a community organization that helps new immigrants. Organization name: Contact information: Appointment date: Name of the agent:13 Learning about Québec
  15. 15. 14 Québec society Understanding, The common values respecting and sharing of Québec society the common values of In Québec: speaking French Québec society is a necessity Québec is a democratic, French-speaking, > Québec society is governed by the pluralist society based on the rule of law. Charter of the French Language Knowledge of and respect for the values which makes French the official on which Québec society is founded language of Québec. French is the are necessary for adapting to your new language of public institutions and environment and fully participating in it. the normal and usual language of By signing the Declaration on the common work, instruction, communications, values of Québec society, you agree to trade and business. respect the common values of Québec > Québec cares about preserving and society and declare that you want to live promoting its official language. in Québec within the framework of these French is not only an essential values and to abide by them. You also communications instrument, but also declare that you want to learn French if you a common symbol of belonging to do not speak it already. Québec society.14 Learning about Québec
  16. 16. 15 Québec society > To integrate into their new living Québec: a free and Québec: political and environment, immigrants who are not fluent in French must make an democratic society religious powers are effort to learn it. To help them do so, > The political system of Québec is separate the Québec government provides based on freedom of speech and > The Québec state and its institutions French courses. the right to equality of individuals, are secular. Their decisions and as well as their participation in actions are independent of religious > The children of immigrants who associations, political parties and powers. settle permanently in Québec administrative bodies such as boards normally attend French school. > Québec has denominationalized its of directors. Citizens can stand as > Candidates wishing to practice a school system. Religious candidates for election and have the profession regulated by a confessional instruction is not part of right to vote in elections. They elect professional order must demonstrate the public school curriculum. their representatives at all levels of sufficient knowledge of the French government. language to obtain a regular permit. > When the government plans to pass legislation, the public is generally invited to take part in consultations to express its viewpoints on matters of public interest. > Hateful behavior, whether political, religious or ethnic, is not tolerated. Québec society favors the resolution of conflicts by negotiation.15 Learning about Québec
  17. 17. 16 Québec society Québec: a society enriched Québec: a society based – Ethnic or national origin – Social condition by its diversity on the rule of law – Disability or use of a means to > Québec is becoming more diverse. > Québec is a democratic society mitigate this disability The Francophone majority, based on the rule of law. All persons For example, a person cannot be refused Anglophones and Aboriginals live are equal in value and in dignity and housing due to ethnic origin, social together with people of diverse have the right to the equal condition or disability. Discrimination is cultures and origins from all over the protection of the law. They must prohibited in the workplace, specifically world. obey all laws regardless of their in job offers, the hiring process and Québec encourages exchanges beliefs. > working conditions. The law also between cultures and closer > It is prohibited to discriminate prohibits harassment in all its forms. relations between communities and against individuals on the basis of In this same spirit, homosexuals are recognizes that diversity is enriching. reasons set forth in the Québec recognized as having the same rights Moreover, everyone can freely Charter of Human Rights and and responsibilities as all other citizens of choose their lifestyle, opinions and Freedoms, specifically: Québec. religion, while respecting the rights – Race of others. Relationships between – Political convictions people are established with respect – Colour and tolerance in a climate of – Sex harmony. – Pregnancy – Sexual orientation – Civil status – Age except as provided by law – Religion – Language16 Learning about Québec
  18. 18. 17 Québec society In Québec: men and women > In the event of divorce from a > In summary, Quebecers attach great marriage or dissolution of a civil importance to maintaining a climate have the same rights union, assets acquired during the that fosters freedom of speech, the > Women and men are equal. They union and constituting the family right to equality between individuals have the same rights and the same patrimony are shared equally and respect for differences. These obligations. Women can work in the between the spouses. values and the laws of Québec trade or profession of their choice. society enjoy a consensus and > The law requires parents or They are present in decision-making ensure to everyone the right, among guardians to give children the positions such as members of a others, to free speech and the free security and attention necessary legislature, mayors, councilors, choice of lifestyle, opinions and for their development. directors and managers of large religion. companies. They can practice trades In Québec, the exercise of > The Québec government condemns and professions traditionally reserved for men. Female workers human rights and freedoms racism and discrimination and is committed to encouraging the full must receive the same salary as must respect the rights and participation of everyone in the male workers when their jobs, freedoms of others and the economic, social and cultural although different, have the same or equivalent value in the company. general well-being development of Québec. These > Fundamental rights and freedoms principles are expressed in the > This value of equality also Déclaration du gouvernement are exercised while respecting the permeates the types of unions du Québec sur les relations inter­ rights and freedoms of others, public recognized in Québec. Whether they ethniques et interraciales (Québec order, the general well-being of are de facto spouses, married or government’s Declaration on Ethnic citizens and the democratic values joined in a civil union, spouses –be and Race Relations). of Québec. The use of violence is they of the same or opposite sex– prohibited. are equal before the law. Parental responsibilities towards their children are the same.17 Learning about Québec
  19. 19. 18 Québec society The Commission des droits de la Before leaving for Québec Better understand the personne et des droits de la jeunesse (CDPDJ) ensures respect for and Learn about the values of Québec common values of Québec society by visiting the website www. Visit the website promotion of the principles of the valeurscommunesduquebec.gouv.qc.ca www.valeurscommunesduquebec.gouv. Québec Charter of Human Rights and and reading the documents provided. qc.ca. Freedoms. It also protects the interests of the child and ensures respect for and In Québec You will find information on the common promotion of the rights granted children values of Québec and on actions by the under the Youth Protection Act and the Once you are in Québec, the Québec government to promote these Youth Criminal Justice Act. Immigration-Québec service located near values and highlight diversity. your place of residence or a community The CDPDJ exercises its responsibilities organization that helps new immigrants by investigating on its own initiative or, will give you information and refer you to when a complaint is addressed to it, the appropriate resources. by examining legislation and making recommendations to government, where necessary, by implementing information and education programs, by directing and encouraging research and publications, by cooperating with organizations dedicated to the promotion of individual rights and freedoms in Québec and elsewhere, and seeing to the implementation of access to equality programs.18 Learning about Québec
  20. 20. 19 Québec society Did you know? Notes on my progress > Québec society today embraces more than 100 cultural communities. With their q The following values of Québec society are different languages, cultures and religions, they contribute greatly to the social, different from those of my country of origin: economic and cultural enrichment of Québec. They live peacefully and are encouraged to maintain harmonious intercultural relations. > Québec society favors accommodation, compromise and consensus. Openness to diversity, tolerance and respect are very important attitudes between persons. > Quebecers prefer a straightforward approach in forming relationships and communicating with each other. They generally communicate in a direct, precise and explicit manner. They usually maintain a certain physical distance between themselves and the person they are speaking to, out of respect for the other’s personal space. In speaking French with persons younger or of the same age, the familiar “tu” form is widely used. However, the “vous” form is always correct in all circumstances, especially with an employer. q I would like to better understand the following > Quebecers generally take punctuality very seriously. It is very important to be on values of Québec society: time for all appointments. > While waiting to be served in public, Quebecers generally follow the principle of “first come, first served.” Whether it be in a store, bank, at a bus stop or at the theatre, each person awaits his or her turn. Those who fail to comply risk being called to order by their fellow citizens.19 Learning about Québec
  21. 21. 20 Québec society To learn more Information on québec’s cultural information on services communities and intercultural to sexual minorities Information on the Québec Charter rapprochement • Gai Écoute: www.gaiecoute.org of Human Rights and Freedoms, the Charter of the French Language, • Ministère de l’Immigration et des Ligne Gai Écoute Communautés culturelles: Everywhere in Québec (toll-free) intercultural relations, the values www.quebecinterculturel.gouv.qc.ca 1 888 505-1010 and foundations of Québec society Information on the rights and living Information on the québec • Ministère de l’Immigration et des Communautés culturelles: conditions of women political system www.valeurscommunesduquebec.gouv. • Conseil du statut de la femme: • National Assembly of Québec: qc.ca www.csf.gouv.qc.ca www.assnat.qc.ca www.quebecinterculturel.gouv.qc.ca Click on Region for contact information Information on the québec • Immigration-Québec service located on regional offices. justice system, your rights and near your place of residence – • Secrétariat à la condition féminine: responsibilities, legal publications contact information available on the www.scf.gouv.qc.ca for the general public, and contact MICC website, link To reach us Information on services information for organizations • Community organizations that help to handicapped persons • Ministère de la Justice: new immigrants – contact information www.justice.gouv.qc.ca • Office des personnes handicapées du available on the MICC website, link Québec: www.ophq.gouv.qc.ca • Éducaloi: www.educaloi.qc.ca Ministerial partners • Commission des droits de la personne et des droits de la jeunesse: www.cdpdj.qc.ca20 Learning about Québec
  22. 22. 21 Québec society Understanding my academic and vocational qualifications acquired outside Québec and a number Overcome adaptation responsibilities of job integration measures. problems You may experience difficulties adapting to and those of the My commitment a new society with different ways of doing host society All Quebecers enjoy the rights and things. freedoms recognized by the Charter of They may be related to problems finding The government Human Rights and Freedoms and other work, financial problems, or the burden of commitment laws and are responsible for respecting family responsibilities in a new social and Québec is a pluralistic society that the values set forth in them. cultural setting. In these circumstances, if welcomes immigrants coming from the As an immigrant, you make a you begin to isolate yourself, experience four corners of the earth with their know- commitment to take responsibility for anxiety, feel ashamed about not having how, skills, language, culture and religion. your integration and start the process as a job, or lose confidence in yourself, you In conjunction with public, private and soon as possible using the means made must talk about it. Don’t hesitate to call a community partners, the Québec available to you. You also undertake to trusted friend, family member or someone government provides tools to guide and know and respect the common values close in order to find the support and follow your progress and services tailored of Québec society and all of its laws, encouragement you need. to your needs to help your social, notwithstanding your beliefs. Also keep in mind that Québec offers linguistic and economic integration. They The success of your integration process various resources to help you overcome comprise welcoming services, help will depend largely on your efforts and these difficulties. It is common practice in getting settled and personalized support, your ability to adapt to Québec society. Québec to seek aid outside one’s circle information sessions on living and You have an active role to play at each of family and friends when necessary. You working in the regions, training in stage of the process. This is your main can consult the host society’s resources workplace realities, French instruction, responsibility. with complete confidence. If you need consulting to obtain recognition for this outside support, contact a community organization that helps new immigrants.21 Learning about Québec
  23. 23. 22 Québec society It will support you throughout your Youth centres To learn more integration process and help you determine If your child develops serious behavioral welcoming and support services the probable causes of your difficulties problems –committing crimes, running for new immigrants and adjust your goals as required. When away, suicide attempts, drug abuse, etc.– applicable, the organization will refer you to • Immigration-Québec service located the Centre jeunesse (Youth Centre) in the appropriate resource. near your place of residence – contact your region can give you help and advice. Children may also have adaptation information available on the Ministère Located in all regions of Québec, youth de l’Immigration et des Communautés problems, particularly at school. These centres provide specialized help to youth culturelles website: www.immigration- problems may manifest themselves as under age 18 who are experiencing quebec.gouv.qc.ca, link To reach us learning difficulties or isolation. To address serious difficulties that could jeopardize them, schools offer complementary • Community organizations that their safety and development. Help can professional services: support, supervision, help new immigrants – contact also be extended to their families. They psychology, health and social services. Do information available on the MICC also offer services to young mothers not hesitate to use them if needed. Your website, link Ministerial partners with adaptation difficulties. Many of Centre de santé et de services sociaux – Information on services offered by their workers are professionals in social CSSS (Health and Social Services Centre) work, psycho-education, criminology and heatlh and social services centres can also counsel you. Information on these psychology. • Ministère de la Santé et des Services centres can be found on page 60 of your guide. sociaux: www.msss.gouv.qc.ca, link Youth22 Learning about Québec
  24. 24. 23 Québec society information and contact information for youth centres in québec Notes on my progress • Association des centres jeunesse q Contact person du Québec: www.acjq.qc.ca Name: Name: Contact information: Contact information: Name: Name: Contact information: Contact information:23 Learning about Québec
  25. 25. 24 Places to settle Choosing which region > the immigrant population, particu- larly the presence in its midst of a and city to live in community from your country of Québec covers a vast area. In addition to origin. Montréal, Québec’s metropolis, there are In addition, links to resources such as 16 other administrative regions that offer municipalities or educational institutions good employment or investment oppor- will give you more information on: tunities, an excellent quality of life, an > the cost and availability of housing affordable cost of living and a variety of and transportation; services and recreational facilities. Before leaving your country of departure, learn > access to public transit, educational what the regions of Québec can offer you. institutions, recreational activities and places of worship; What I should learn before > the presence of educational leaving for Québec institutions; Information on each region of Québec is > cultural and outdoor activities. given on the MICC website. It will allow you to learn about: > the territory and its major cities; > the economy and the job opportunities; > the services offered to immigrants;24 Learning about Québec
  26. 26. 25 Places to settle To learn more about In Québec To learn more Québec’s regions If you are already in Montréal and want Information on québec’s regions You may now request information on to learn more about Québec’s regions, and principal cities, and information Québec’s regions by e-mail. A map you can attend information sessions on sessions on living and working in of Québec along with Web links that living and working in the regions. They the regions give you access to information on each are given free of charge by Immigration- region is found on page 164 of your Québec services. You will meet • Ministère de l’Immigration et des guide. If you do not have Internet access, resource persons and learn about job Communautés culturelles: you can reach an Immigration-Québec vacancies, business prospects, housing www.immigration-quebec.gouv.qc.ca, service by mail, telephone or fax. Contact opportunities, and the services available link Where to settle information is to be found on pages 160 in these regions: French courses, health • Immigration-Québec service located and 161 of your guide. and education services, etc. near your place of residence – Some partner organizations of the MICC, contact information available on the operating in Montréal, also specialize MICC website, link To reach us in supporting immigrants who wish Other sites to visit to discover the to settle outside the Montréal region. regions and main cities of québec Among services offered, they organize • Regional portals: prospecting tours for you in the regions, www.gouv.qc.ca match your skills with employment offers originating in the regions, and give you • Ministère des Affaires municipales, technical and financial support. des Régions et de l’Occupation du territoire: www.mamrot.gouv.qc.ca • Bonjour Québec: www.bonjourquebec.com25 Learning about Québec
  27. 27. 26 Places to settle Notes on my progress Before leaving for Québec: q I explored the opportunities offered by the various regions of Québec. In Québec: q I obtained information from an MICC integration support agent. q I attended one or more information sessions on living and working in the regions. Date of the session(s): q I contacted an organization specialized in supporting immigrants who wish to settle in the regions. The regions and cities that interest me most are: Region or city: Region or city: Advantages: Advantages: Disadvantages: Disadvantages:26 Learning about Québec
  28. 28. 27 Budget Planning my budget To learn more There are significant costs to carrying Information on the minimum amount out an immigration plan. Before leaving required to support your needs for Québec, it is important to estimate during the first three months these costs and provide for an adequate in québec budget. In addition to fees charged by • Ministère de l’Immigration et des the Québec government to process your Communautés culturelles: application for a CSQ, you must plan for www.immigration-quebec.gouv.qc.ca, the costs of completing your immigration link Why choose Québec steps, getting settled and covering your needs during your first months in Information on the prices of Québec. different consumer goods and services • La toile du Québec: www.toile.qc.ca Important If you were selected as a skilled worker, self-employed worker or entrepreneur, you made a commitment to have sufficient funds available to meet your needs and those of accompanying family members for the first three months of living in Québec. Remember that you must have this minimum amount when you arrive.27 Learning about Québec
  29. 29. 28 Budget Main expenses i must consider in planning my budget Fees aFter obtaining my CsQ Cost q Fees charged by Canadian authorities to apply for permanent residence ______________ q Fees for the verification or translation of documents required for my integration process ______________ q Fees for procedures with the regulatory body for a trade or profession, where applicable ______________ q Fees to obtain an Évaluation comparative des études effectuées hors du Québec (comparative evaluation for studies done outside Québec), where applicable ______________ q Tickets for plane, train, bus, etc. ______________ q Travel insurance ______________ expenses upon arrival and during the First months in QuébeC q Accommodation during the first days (hotel) ______________ q Renting an apartment ______________ q Furnishing the dwelling (furniture, appliances, bedding, cookware and other essential items) ______________ q Electricity ______________ q Heating (gas, electricity, oil) ______________28 Learning about Québec
  30. 30. 29 Budget q Home insurance ______________ q Telephone ______________ q Warm clothing, if I arrive in Québec in the fall or winter ______________ q Transportation (taxi, bus, metro [subway], automobile) ______________ q Health insurance for me and my family (recommmended – See page 45 of the guide) ______________ q Food ______________ q Day care, if necessary ______________ other (television, Cable, Computer, internet, reCreation, etC.) ______________ q _________________________________________________________________________ ______________ q _________________________________________________________________________ ______________ q _________________________________________________________________________ ______________ q _________________________________________________________________________ ______________ q _________________________________________________________________________ ______________ Total: ______________29 Learning about Québec
  31. 31. 30 French Starting to learn An essential condition for French or improving your social and occupational my knowledge integration Knowledge of French is indispensable for French: the official language participating in cultural, civic and social French is the official language of Québec. life, functioning in daily life, making full As the only majority Francophone use of your job skills and integrating more community in North America, Québec quickly into the labour market. society attaches the highest importance In your contacts with Quebecers, you will to the status of French as the common soon notice their openness, kindness and language of public life. desire to communicate with you in their The government of Québec and the language. The ability to speak French will majority of Québec citizens consider that help you: knowledge of French by immigrants is an > communicate with Quebecers; essential condition for their integration. > develop networks of contacts; The French language represents not only > better understand the culture and a tool for communication, but also a history of your host society; common symbol of belonging to Québec society. It is at the heart of the Québec > help your children succeed at school. identity.30 Learning about Québec
  32. 32. 31 French Adequate knowledge of French will Before leaving for Québec — Immigrants who improved their French expand your job opportunities and before leaving their country say they — If you are not fluent in French, make help you in the job search process. are very satisfied with having done full use of the time while waiting for For example, you will be able to: so when they arrive in Québec. For your visa to improve your French- > take part in job search assistance their part, employees in government language skills. activities offered by employability services or community organizations — Many of you will need advanced which help immigrants report that their organizations; skills in oral and written French for work is facilitated when the immigrants > obtain authorization to work in your successful adaptation and socio- are capable of expressing themselves a regulated trade or profession occupational integration in Québec. in French when they arrive in Québec. (licensure, certificate of competence Efforts that you make in your country or qualification); — Speaking French is the best way to to learn French or improve your integrate rapidly in Québec society. > access bridge training; knowledge will therefore pay off. > pass recruitment examinations; > find a job.31 Learning about Québec
  33. 33. 32 French Practical tips — Startto learn French or improve your When you arrive in Québec communication skills. For example, — Findout about opportunities to take a If you do not speak French when you learn to introduce yourself, ask for French course in the country you are information or services, describe arrive in Québec or if you wish to leaving. Québec immigration offices events, report what someone else said, improve your French proficiency, you abroad can give you information express your opinion, talk about your can register for a course. The MICC, on accredited French teaching work experience, your plans, etc. in partnership with public educational establishments in your country. institutions and community groups, — Individuals selected by Québec who — The MICC has reached agreements offers instruction free of charge in several have reached a level of proficiency with language schools abroad including corresponding to the start of the formulas tailored to your needs. You several Alliances françaises and intermediate stage can register for the can take full- or part-time courses or Instituts français. These schools have online French course FEL (Français en courses given in the workplace. Courses document holdings on Québec and ligne). You will find on page 113 of for beginners will introduce you to the certain ones have developed language your guide a description of the course practical aspects of daily life in Québec. training adapted to persons destined along with information on the terms Financial support may be available to for Québec. The agreements allow and conditions of registration. help you cover the costs related to the MICC to offer you two levels of attending a French course. courses: beginner and intermediate. — Since French is the official language of If you take courses in a partner Québec, the children of immigrants, For individuals with intermediate or institution, are over 16 years of age and regardless of their mother tongue, must advanced proficiency in French, the MICC hold a CSQ, your tuition fees may be normally attend a school run by the also offers specialized courses on a part reimbursed when you arrive in Québec. Francophone school board in their area time basis: oral communication, written This refund of up to $1,500 (Canadian) until the completion of their secondary French and French courses adapted to is made under certain conditions studies. certain occupational fields. and upon presentation of supporting items. A complete list of MICC partner institutions and the reimbursement terms are given on the MICC website.32 Learning about Québec
  34. 34. 33 French Full- and part-time French courses offered by the MICC last 11 weeks and Important “Québec French” If you need to start learning French or In your first contacts with Quebecers, you start at fixed dates, generally every three complete your training in Québec, apply may need to make an effort to become months. You must therefore wait for for courses in the first days of your familiar with the Québec accent that is a new session to start before you can arrival. Information on registering for unfamiliar to you or to certain words or begin a course. full-time courses can be found on the expressions that you have never heard. Moreover, throughout Québec, most Immigration-Québec website along with However, you will get used to it without universities, general and vocational an Application for admission to too much difficulty. colleges (CEGEPs) and school boards’ full­time French courses and financial adult education centres offer French aid, which you can fill out and send instruction. to the address given at the end of the form. You can also obtain this document and information on other formulas for learning French by contacting the Immigration-Québec service located near your place of residence. To facilitate your registration process, you can apply online for admission to full-time French courses through the Immigration-Québec site.33 Learning about Québec

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