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Email Etiquette

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  • 1. E-Mail Etiquette Navodita Mishra
  • 2. E-Mail Etiquette
    • Etiquette – is defined as:
    • “ the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life”
  • 3. E-Mail Etiquette
    • Things to do when sending e-mail:
    • Keep emote icons to a minimum; i.e.., :)
    • Use spell checking. Most e-mail software packages have spell checking and it can be set to check each message before sending
  • 4. E-Mail Etiquette
  • 5. E-Mail Etiquette
    • Things to do when sending e-mail:
    • Zip attached files. Three reasons for this:
      • Reduces file size
      • Protects against firewalls stripping attachments
      • If multiple attached files, makes easier to unpack
  • 6. E-Mail Etiquette
    • Things to do when sending e-mail: Before sending large attachments, send a short message to the recipient informing them of what you are about to do, and wait for their response. Remember we still have people on dial-up
  • 7. E-Mail Etiquette
    • Things to do when sending e-mail: Be sure to complete the subject line of the email, and please do not use the following as subjects:
        • Hi
        • HAPPY NEW YEAR TO YOU MY DEAR FRIEND!!!!
  • 8. E-Mail Etiquette
    • Things to do when sending e-mail: Remember the written word, unlike a conversation, can be interpreted/mis-interpreted very easily. Choose your words carefully.
  • 9. E-Mail Etiquette
    • Things to do when sending e-mail: Also, do not capitalize (i.e.., ALL UPPERCASE) unless you really mean it. “CALL ME!” is interpreted differently than “call me.”
  • 10. E-Mail Etiquette
    • Things to do when receiving e-mail: Even if you don’t have time to “fully” respond to an email, be sure to let the sender know you have received it!