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Fostering self organization – ten ninja techniques for managers
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Fostering self organization – ten ninja techniques for managers


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  • 1. Fostering Self-Organization – Ten Ninja Techniques for Managers and Executives Mahadevan P (Mahi) and Ashok Balakrishnan Technology, Sabre Holdings
  • 2. If you are a Manager/ Executive, what would you do? Let us look at a few real world scenarios
  • 3. The Agile Principles – Individuals, Environment, Self-Organization
  • 4. Self-Organization in Nature Left to itself, any group of living things (humans included) will self organize to survive and thrive
  • 5. Even a mob is a form of self- organization !
  • 6. However, Self-Organization in Agile is focused towards creating VALUE !
  • 7. Let’s take a closer look Value = f (Context, Purpose, Fitness)
  • 8. A great team has… 1. Clarity of Purpose 2. Context awareness for effective Adaptation and Innovation 3. Fitness to create sustainable value
  • 9. The Scrum Team – 3 roles 1. Product Owner 2. Development team 3. ScrumMaster
  • 10. Scrum Master Product Owner The Development Team • Teaches PO and Team about their roles •Facilitates and protects the process and its practice • Shields team from external interferences • Enables co-operation and collaboration across all roles and removes barriers • Represents the business interests •Defines requirements in a Product Backlog and owns it • Manages Product Backlog to optimize ROI • Clarifies Product Backlog • Sets priorities • Inspects increments and makes adaptations for next sprint • Communicates product progress status • Cross functional 7+/-2 (dev, test, arch, DBA, BA, SME, etc) • Manages itself and its work – self organizes • Commits to and produces shippable increments of high quality • Collaborates with PO for optimal value SCRUM Roles 10
  • 11. Simple. Isn’t it ? But…
  • 12. The Real World … “When we understand that slide, we will have won the war” - US General Stanley A. McChrystal (Leader of the US and NATO forces in Afghanistan)
  • 13. The 3 P’s of any Business People Practices Products In any business, People create Products by executing relevant Practices Managers and leaders are vested with authority by owners of the business Managers also authorize others to get work done Environment
  • 14. Some Context – Flow of Authority in any Business Delegation (or deputation) is the assignment of authority and responsibility to another person to carry out specific activities - Wikipedia A B D E C F
  • 15. How does Management build strong, self organizing Scrum teams? By distributing authority.
  • 16. Let us look closer … Distributing authority/ responsibility = Distributing control = Distributing decision making
  • 17. Hey! The Real World has many shades of greyTeamMaturityLevel Organizational Impact of decision 1. (High, High) 2. (High, Low) 3. (Low, High) 4. (Low, Low)
  • 18. A Team is a Complex System Complex Systems are non-linear Complex Systems interact and behave in unpredictable ways
  • 19. How does Management support Scrum teams towards true self-organization?
  • 20. There are no binary answers ! However, useful models exist.
  • 21. Situational Leadership for Maturity level
  • 22. Management 3.0 • You make decision and announceTell • You make decision and get commitment by selling ideaSell • You make decision after Inviting and weighing inputsConsult • You Invite, discuss and decide by consensusAgree • You influence by your opinion, allow team to decideAdvise • You let team decide and convince you post decisionInquire • You let the team decide and step asideDelegate Source : description.html
  • 23. 1. Directing 2. Selling 3. Inviting and consulting 4. Facilitating 5. Advising 6. Artful Questioning/ Inquiring 7. Empowering 8. Connecting 9. Catalyzing 10. Inspiring Upgrade your Toolbox The Ten Ninja Techniques
  • 24. Building real self-organized teams is like driving! You want to drive as fast as possible You want to be slow enough to respond to road conditions It’s a balancing art !
  • 25. • Inspect Situation (your vehicle, road conditions) • Adapt your style • Learn Inspect Adapt Learn
  • 26. Wanna practice? Let’s Play!