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2bd4 nonverbalcommunicationmodern sample[1]

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  • 1. Non Verbal Communication
  • 2. Definition
    • Transmission of messages by a medium other than speech or writing.
    www.readysetpresent.com Page
  • 3. Non Verbal Communication www.readysetpresent.com Page
  • 4. Non Verbal Communication
    • Definition (1 of 15)
    • Non-spoken context within where all face-to-face communication takes place.
    • Every conscious or subconscious behavior is suffused with meaning without which all verbal communication would be ambiguous.
    www.readysetpresent.com Page
  • 5. Non Verbal Communication
    • Definition (2 of 15)
    • Non-verbal communication includes:
      • Pitch.
      • Speed.
      • Tone.
      • Voice volume.
      • Gestures.
      • Facial expressions.
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  • 6. Non Verbal Communication
    • Definition (3 of 15)
    • Non-verbal communication includes:
      • Body posture.
      • Stance.
      • Proximity.
      • Eye movements.
      • Dress and appearance.
      • Eye contact.
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  • 7. Non Verbal Communication
    • Definition (4 of 15)
    • Sending and receiving messages in a variety of ways without the use of verbal codes (words). 
    • Both intentional and unintentional although most speakers / listeners are not conscious of this. 
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  • 8. Non Verbal Communication
    • Definition (5 of 15)
    • It also includes:
      • Touch.
      • Glance.
      • Vocal nuance.
      • Pause (silence).
      • Intonation.
      • Smell.
      • Word choice and syntax.
      • Sounds (paralanguage).
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  • 9. Non Verbal Communication
    • Definition (6 of 15)
    • Definition (CBC): “nonverbal communication involves those nonverbal stimuli in a communication setting that are generated by both the source [speaker] and his or her use of the environment and that have potential message value for the source or receiver [listener] (Samovar et al). 
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  • 10. Non Verbal Communication
    • Definition (7 of 15)
    • Research suggests that only 7% effect is produced by spoken word.
    • 38% by tone, inflexion, and other elements of voice.
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  • 11. Non Verbal Communication
    • Definition (8 of 15)
    • 55% by body language, movements, eye contact, etc.
    • Based upon Mehrabian's Research (see next page 3 pages)
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  • 12. 65 Non-Verbal Behaviors (1 of 13)
    • Region - mid section (Arms and hands):
    • Cupping/bowl like
      • Inner thoughts dreams.
    • Brush off
      • Not accepting what is said.
    • Cutting gestures
      • Difficult of abstract concepts.
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