Project INISS Revisited - information and tasks in a professional bureaucracy Professor Tom Wilson
Some historical notes <ul><li>library surveys from 1920s </li></ul><ul><li>readership studies from the 1930s </li></ul><ul...
Positivist methodologies <ul><li>surveys or censuses </li></ul><ul><li>counting instances of use </li></ul><ul><li>countin...
Methodological position <ul><li>an action research model </li></ul><ul><li>organizational communication perspective </li><...
Research methods <ul><li>structured observation </li></ul><ul><ul><li>unstructured observation </li></ul></ul><ul><ul><li>...
Research process <ul><li>gaining entry </li></ul><ul><li>observing </li></ul><ul><li>data analysis </li></ul><ul><ul><li>q...
Findings <ul><li>instrumentality of information use </li></ul><ul><li>model of information-seeking behaviour </li></ul><ul...
Instrumentality of information use <ul><li>professional competency </li></ul><ul><ul><li>in professional bureaucracies inf...
Results reflecting instrumentality - 1
Results reflecting instrumentality - 2
Results reflecting instrumentality - 3
Model of information-seeking behaviour <ul><li>personal, social, environmental drivers </li></ul><ul><ul><li>cognitive and...
Model of research methods <ul><li>primacy of observation </li></ul><ul><ul><li>all other modes are substitutes for observa...
Illustration of research methods
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Mgi Mgi1102 2001 00016

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Apresentação no mestrado em gestão da informação

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Mgi Mgi1102 2001 00016

  1. 1. Project INISS Revisited - information and tasks in a professional bureaucracy Professor Tom Wilson
  2. 2. Some historical notes <ul><li>library surveys from 1920s </li></ul><ul><li>readership studies from the 1930s </li></ul><ul><li>scientific information studies from late 1940s </li></ul><ul><li>consumer surveys from the 1950s </li></ul><ul><li>library use studies in the 1960s </li></ul><ul><li>information requirements for information systems </li></ul>
  3. 3. Positivist methodologies <ul><li>surveys or censuses </li></ul><ul><li>counting instances of use </li></ul><ul><li>counting types of users </li></ul><ul><li>counting kinds of material used </li></ul><ul><li>description rather than analysis </li></ul>
  4. 4. Methodological position <ul><li>an action research model </li></ul><ul><li>organizational communication perspective </li></ul><ul><li>a work-life perspective </li></ul>
  5. 5. Research methods <ul><li>structured observation </li></ul><ul><ul><li>unstructured observation </li></ul></ul><ul><ul><li>“conversation” </li></ul></ul><ul><li>structured interviews </li></ul><ul><li>“experimental” projects </li></ul><ul><ul><li>evaluation </li></ul></ul>
  6. 6. Research process <ul><li>gaining entry </li></ul><ul><li>observing </li></ul><ul><li>data analysis </li></ul><ul><ul><li>qualitative analysis </li></ul></ul><ul><li>questionnaire design </li></ul><ul><li>questionnaire analysis </li></ul><ul><li>project definition </li></ul><ul><ul><li>evaluation </li></ul></ul>
  7. 7. Findings <ul><li>instrumentality of information use </li></ul><ul><li>model of information-seeking behaviour </li></ul><ul><li>model of research methods </li></ul>
  8. 8. Instrumentality of information use <ul><li>professional competency </li></ul><ul><ul><li>in professional bureaucracies information is instrumental in maintaining professional competency - this issue is not always formally recognized </li></ul></ul><ul><li>bureaucratic administration </li></ul><ul><ul><li>in professional bureaucracies information also serves bureaucratic admin. ends </li></ul></ul>
  9. 9. Results reflecting instrumentality - 1
  10. 10. Results reflecting instrumentality - 2
  11. 11. Results reflecting instrumentality - 3
  12. 12. Model of information-seeking behaviour <ul><li>personal, social, environmental drivers </li></ul><ul><ul><li>cognitive and affective needs </li></ul></ul><ul><ul><li>role of information service provision </li></ul></ul><ul><li>barriers </li></ul><ul><ul><li>personal </li></ul></ul><ul><ul><li>social </li></ul></ul><ul><ul><li>environmental </li></ul></ul>
  13. 13. Model of research methods <ul><li>primacy of observation </li></ul><ul><ul><li>all other modes are substitutes for observation - this fact is common in all science </li></ul></ul><ul><li>role of structure </li></ul><ul><ul><li>“imposed” </li></ul></ul><ul><ul><li>“emergent” </li></ul></ul>
  14. 14. Illustration of research methods

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