microsoft dynamics crm 2011
training uk
Contact for More Details :
Magnific training
+91-9052666559
www.msdynamicscrmtrain...
Introduction to Microsoft Dynamics
CRM 2011
• This one-day instructor-led course provides an
introduction to Microsoft Dyn...
• After completing this course, students will be
able to do the following:
• Describe at a high level key Microsoft
Dynami...
• Module 1: Microsoft Dynamics CRM 2011
Concepts
This module provides a high-level overview of
Microsoft Dynamics CRM and ...
• After completing this module, students will be
able to do the following:
• Summarize at a high-level Microsoft
Dynamics ...
• • Summarize Microsoft Dynamics CRM 2011
records.
• Explain the purpose of the get started pane.
• Describe ways to navig...
• Module 2: Working with the Application
This module explains how customer records are used in
Microsoft Dynamics CRM. It ...
• After completing this module, students will be
able to do the following:
• Explain how customer records are used in
Micr...
• Module 3: Working with Records
This module describes views and how to filter
views. It further explains ownership of
rec...
• Lessons
•Views
•Record ownership
•Sharing records
•Deleting and editing records
•Import records
•Mail merge with Microso...
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Microsoft dynamics crm 2011 training uk

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DATA DICTIONARY
• Introduction to Microsoft Dynamics AX Data Dictionary
• MorphX and the Application Object Tree
• Features of the AOT
• Objects in the Data Dictionary
Tables
Maps
Views
Extended Data Types
Base Enums
Security Keys, Configuration Keys, and License Codes
• Microsoft Dynamics AX Table Structure and Components
• Procedure: Creating a Table in Microsoft Dynamics AX.

or full course details please visit our website www.microsoftdynamicsonlinetraining.com

Duration for course is 30 days or 45 hours and special care will be taken. It is a one to one training with hands on experience.

* Resume preparation and Interview assistance will be provided.
For any further details please

contact India +91-9052666559
Usa : +1-678-693-3475.

visit www.microsoftdynamicsonlinetraining.com

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Microsoft dynamics crm 2011 training uk

  1. 1. microsoft dynamics crm 2011 training uk Contact for More Details : Magnific training +91-9052666559 www.msdynamicscrmtraining.com
  2. 2. Introduction to Microsoft Dynamics CRM 2011 • This one-day instructor-led course provides an introduction to Microsoft Dynamics CRM 2011. The course focuses on the user interface and working with the application and provides a foundation for other Microsoft Dynamics CRM 2011 courses. The course describes Microsoft Dynamics CRM 2011 concepts, the Web interface, the Microsoft Dynamics CRM 2011 for Outlook interface, searching, and reporting.
  3. 3. • After completing this course, students will be able to do the following: • Describe at a high level key Microsoft Dynamics CRM concepts. • Explain how customer records, addresses, notes, attachments, conne ction records, and activities are recorded in Microsoft Dynamics CRM and how to configure personal options. .
  4. 4. • Module 1: Microsoft Dynamics CRM 2011 Concepts This module provides a high-level overview of Microsoft Dynamics CRM and describes ways to navigate the application. Lessons •Microsoft Dynamics CRM 2011functionality •Microsoft Dynamics CRM 2011 clients •Security •Microsoft Dynamics CRM records •The Get Started pan
  5. 5. • After completing this module, students will be able to do the following: • Summarize at a high-level Microsoft Dynamics CRM and its sales, marketing, and service areas. • Describe the Microsoft Dynamics CRM Web and the Microsoft Dynamics CRM for Outlook clients. • Explain the Microsoft Dynamics CRM security model
  6. 6. • • Summarize Microsoft Dynamics CRM 2011 records. • Explain the purpose of the get started pane. • Describe ways to navigate the application. • Show how to use Microsoft Dynamics CRM Help and the Resource Center.
  7. 7. • Module 2: Working with the Application This module explains how customer records are used in Microsoft Dynamics CRM. It describes how addresses, notes, attachments, connection records, and activities are recorded in Microsoft Dynamics CRM and how to configure personal options. Lessons •Customer records •Addresses •Notes and attachments •Connections
  8. 8. • After completing this module, students will be able to do the following: • Explain how customer records are used in Microsoft Dynamics CRM. • Record addresses. • Use notes and attachments. • Describe the purpose of connection records. • Use activity records to track customer interactions. • Personalize Microsoft Dynamics CRM.
  9. 9. • Module 3: Working with Records This module describes views and how to filter views. It further explains ownership of records, how to share records, how to delete and edit multiple records, how to import records, and how to run a mail merge.
  10. 10. • Lessons •Views •Record ownership •Sharing records •Deleting and editing records •Import records •Mail merge with Microsoft Word
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