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SAP CRM ONLINE TRAINING|ONLINE ACCESS-Magnific Training
SAP CRM ONLINE TRAINING|ONLINE ACCESS-Magnific Training
SAP CRM ONLINE TRAINING|ONLINE ACCESS-Magnific Training
SAP CRM ONLINE TRAINING|ONLINE ACCESS-Magnific Training
SAP CRM ONLINE TRAINING|ONLINE ACCESS-Magnific Training
SAP CRM ONLINE TRAINING|ONLINE ACCESS-Magnific Training
SAP CRM ONLINE TRAINING|ONLINE ACCESS-Magnific Training
SAP CRM ONLINE TRAINING|ONLINE ACCESS-Magnific Training
SAP CRM ONLINE TRAINING|ONLINE ACCESS-Magnific Training
SAP CRM ONLINE TRAINING|ONLINE ACCESS-Magnific Training
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SAP CRM ONLINE TRAINING|ONLINE ACCESS-Magnific Training

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www.Magnifictraining.com -SaP Customer Relationship Management(CRM)onlinetraining.contactus:info@magnifictraining.com or +919052666559 by real time experts in hyderabad, bangalore, India, USA, UK, …

www.Magnifictraining.com -SaP Customer Relationship Management(CRM)onlinetraining.contactus:info@magnifictraining.com or +919052666559 by real time experts in hyderabad, bangalore, India, USA, UK, canada, Australia.
hands on training on SAP online TRAINING.SAP technologies like HANA, ABAP, FI-CO, CRM, SAP-BO, EPM GRC MDG MDM Oil and Gas EP EHS PM, SAP MM SD BO BI crm HR SRM,POSDM, PI XI,TRM,FSCM,FI-FM,WCEM.

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  • 1. Online | classroom| Corporate Training | certifications | placements| support Contact US: Magnific training India +91-9052666559 USA : +1-678-693-3475 info@magnifictraining.com www.magnifictraining.com
  • 2. SAP CRM Solution Overview Overview and Introduction to SAP CRM Foundation & Architecture of SAP CRM SAP CRM Marketing SAP CRM E-Commerce SAP CRM Channel Management SAP CRM Sales SAP Interaction Center SAP Service SAP CRM Analytics SAP Field Applications (with focus on Mobile Service) SAP CRM for Industries
  • 3. CRM Base Customizing CRM Basic data & Customizing settings For these objects: Business partner Organizational model Territory Management Product master CRM Business Transactions Overview of generic functions in business transactions Activity Management (including Activity Journal and Groupware Integration) Transaction type and item category customizing for these objects.
  • 4. Implement CRM- Service Architecture of service modules. Configuration of Service Order processing Service Contract management Install Base Case management Complaints & Return Management E-Service Internet Customer Self Service Q&A
  • 5. Internet Sales & Loyalty Management Overview of Internet Sales Shop & User Management Product Catalogue Management Order Processing Loyalty Management Membership Management & Handling Rewards & Points Management Loyalty Integration with CRM Agent Inbox Batch and Product Determination Q&A
  • 6. Integration with Accounts Receivable Accounting Activate SAP Collections Management Activate/Deactivate Standard Implementation for Mapping in FI-AR Activate Distribution per Company Code Make Settings for Promise to Pay Business Partner Settings Business Partner Define Groupings and Assign Number Ranges Business Partner Settings Activate Synchronization Options
  • 7. CRM- Marketing Marketing Planning & Campaign Management Marketing Planning and Campaign Management (Marketing Planner, Product Selection, Partner Functions, Generic Actions, Campaign Execution) Personalized Mail Forms Marketing Calendar Customer Segmentation External List Management Trade Promotion Management/Deals Lead Management Opportunity Management
  • 8. Transaction Processing Business Transaction (concept and structure) Business Transaction Customizing (header, item, item category determination) Document Flow Status
  • 9. Activity Management Activity Types Activity Structure Follow-up activities Actions Processing Actions, Process Flow Conditions
  • 10. Pricing Pricing and Tax Determination in SAP CRM Customer Interaction Center Architecture landscape Agent functions and processes in the IC

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