Building Leadership that Builds Business
MSBCoach Business Manual           © 2010 MSBCoach. All
                         ...
© 2010 MSBCoach. All Rights Reserved.




Why Coaching?
© 2010 MSBCoach. All Rights Reserved.




Why Coaching?
Did You Know
• The higher an executive advances up the organizatio...
© 2010 MSBCoach. All Rights Reserved.




Why Coaching?
Did You Know
Coached executives have reported improvements in the
...
© 2010 MSBCoach. All Rights Reserved.




10 REASONS TO USE A BUSINESS COACH:
1.  Gain an objective opinion of your busine...
© 2010 MSBCoach. All Rights Reserved.




Who Hires a Coach?
• The International Coaching Federation surveyed 210
  coachi...
© 2010 MSBCoach. All Rights Reserved.




Outcome Attributed to Coaching :
•   67.6% higher level of self-awareness
•   62...
© 2010 MSBCoach. All Rights Reserved.




Value of Coaching
Investment
© 2010 MSBCoach. All Rights Reserved.




The Facts:
© 2010 MSBCoach. All Rights Reserved.




The Facts about MSBCoach:
© 2010 MSBCoach. All Rights Reserved.




“I am only one; but
still I am one. I
cannot do
Everything, but still I
can do s...
MISSION + VALUES + VISION
MSBCoach Business Manual           © 2010 MSBCoach. All
                                        ...
© 2010 MSBCoach. All Rights Reserved.




Our Mission
To provide the highest quality coaching and training
  through devel...
© 2010 MSBCoach. All Rights Reserved.




Our Vision

Coaching and training
that will meet and
exceed the needs of
each in...
© 2010 MSBCoach. All Rights Reserved.




Our Values
Fundamental to our success, our values set us apart
  through our par...
© 2010 MSBCoach. All Rights Reserved.




At MSBCoach we promise to
   coach, train and lead by our
   values, we will pro...
© 2010 MSBCoach. All Rights Reserved.




Our Philosophy
Our philosophy is to coach, train and come alongside our
 clients...
© 2010 MSBCoach. All Rights Reserved.




Our Philosophy
Our client’s contribution is to:
a. Breakthrough mindsets
b. Crea...
© 2010 MSBCoach. All Rights Reserved.




Programs
           • ISC- Individual and Team Coaching

           • TRIP- Tale...
I.S.C. INDIVIDUAL & TEAM COACHING MODELS
MSBCoach Business Manual           © 2010 MSBCoach. All
                         ...
© 2010 MSBCoach. All Rights Reserved.




I.S.C. INDIVIDUAL & TEAM
COACHING MODELS
At MSBCoach our coaching
model consists...
© 2010 MSBCoach. All Rights Reserved.




I.S.C. INDIVIDUAL & TEAM COACHING
MODELS
As a leader or team member you are crea...
© 2010 MSBCoach. All Rights Reserved.




I.S.C. INDIVIDUAL & TEAM COACHING
MODELS
The S Phase allows you to mentally and ...
© 2010 MSBCoach. All Rights Reserved.




I.S.C. INDIVIDUAL & TEAM COACHING
MODELS
In the C Phase we will discover ways to...
TRIP - TALENT RETENTION IMPACT PROGRAM
MSBCoach Business Manual           © 2010 MSBCoach. All
                           ...
© 2010 MSBCoach. All Rights Reserved.




“Tell me and I
forget, teach me and
I remember, involve
me and I learn”

- Benja...
© 2010 MSBCoach. All Rights Reserved.




TRIP - TALENT RETENTION IMPACT
PROGRAM
At MSBCoach we are dedicated to developin...
© 2010 MSBCoach. All Rights Reserved.




TRIP - TALENT RETENTION IMPACT
PROGRAM
Through contracting with MSBCoach you pro...
© 2010 MSBCoach. All Rights Reserved.




TRIP - TALENT RETENTION IMPACT
PROGRAM
This is a minimal time and monetary inves...
New Leadership Workshops
MSBCoach                           © 2010 MSBCoach. All
                                        R...
© 2010 MSBCoach. All Rights Reserved.




Workshops
MSBCoach partners with your           •   Leadership Communication
  b...
© 2010 MSBCoach. All Rights Reserved.




MSBCoach will partner with you to custom develop
 coaching and training programs...
© 2010 MSBCoach. All Rights Reserved.
© 2010 MSBCoach. All Rights Reserved.




Leadership That Builds Customer Service
from the Inside Out
© 2010 MSBCoach. All Rights Reserved.




Leadership That Builds Customer Service
from the Inside Out
This course will tak...
© 2010 MSBCoach. All Rights Reserved.




Leadership That Builds Customer Service
from the Inside Out
Course Objectives:
•...
© 2010 MSBCoach. All Rights Reserved.




Creating Your Leadership Legacy
© 2010 MSBCoach. All Rights Reserved.




Creating Your Leadership Legacy
• Are Your Next-Gen Leaders Ready to Lead?
• How...
© 2010 MSBCoach. All Rights Reserved.




Creating Your Leadership Legacy
Course Objectives:
• Define what a leadership le...
© 2010 MSBCoach. All Rights Reserved.




Of the best
 leaders, when their
 task is
 accomplished, their
 people all
 rema...
© 2010 MSBCoach. All Rights Reserved.




The Set Up to Fail
© 2010 MSBCoach. All Rights Reserved.




The Set Up to Fail
Are you responsible for identifying and developing new
  mana...
© 2010 MSBCoach. All Rights Reserved.




The Set Up to Fail
Course Objectives:
• Learn how to identify potential leaders
...
© 2010 MSBCoach. All Rights Reserved.




Creating Your Future Using The
Empowerment Dynamic
© 2010 MSBCoach. All Rights Reserved.




Creating Your Future Using The
Empowerment Dynamic
As a leader, you are creating...
© 2010 MSBCoach. All Rights Reserved.




Creating Your Future Using The
Empowerment Dynamic
Course Objectives:
• Identify...
© 2010 MSBCoach. All Rights Reserved.




Leading With Emotional Intelligence
© 2010 MSBCoach. All Rights Reserved.




Leading With Emotional Intelligence
Experienced business leaders rank “emotional...
© 2010 MSBCoach. All Rights Reserved.




Leading With Emotional Intelligence
Course Objectives:
• Identify emotional insi...
© 2010 MSBCoach. All Rights Reserved.




Executive Courses




Authentic LIFE develops genuine leaders with
 perceptive s...
© 2010 MSBCoach. All Rights Reserved.




Leading a Culture for Change and
Innovation
© 2010 MSBCoach. All Rights Reserved.




Leading a Culture for Change and
Innovation
Perfection is righteously pursued wi...
© 2010 MSBCoach. All Rights Reserved.




Leading a Culture for Change and
Innovation
Course Objectives:
• Identify what w...
© 2010 MSBCoach. All Rights Reserved.




Capturing Teachable Moments: Leading as
a coach
© 2010 MSBCoach. All Rights Reserved.




Capturing Teachable Moments: Leading as
a coach
As leaders we are constantly enc...
© 2010 MSBCoach. All Rights Reserved.




Capturing Teachable Moments: Leading as
a coach
Course Objectives:
• Define teac...
© 2010 MSBCoach. All Rights Reserved.




            The EELP is an Emerging Executive
            Leadership Program des...
© 2010 MSBCoach. All Rights Reserved.




Risk and Leadership
© 2010 MSBCoach. All Rights Reserved.




Risk and Leadership
It can be a challenge for a leader to take risk when so much...
© 2010 MSBCoach. All Rights Reserved.




Risk and Leadership
Course Objectives:
• An understanding that Leadership requir...
© 2010 MSBCoach. All Rights Reserved.




Coaches help
individuals
articulate their
dreams,
leading them to their
own
grea...
© 2010 MSBCoach. All Rights Reserved.




Seven Roles a Leader Should Follow To
Grow Their People
© 2010 MSBCoach. All Rights Reserved.




Seven Roles a Leader Should Follow To
Grow Their People
This course builds on Le...
© 2010 MSBCoach. All Rights Reserved.




Seven Roles a Leader Should Follow To
Grow Their People
Course Objectives:
• Def...
© 2010 MSBCoach. All Rights Reserved.




Our personalities emerge
from our genetics and are
further shaped by our
ongoing...
© 2010 MSBCoach. All Rights Reserved.




Emergenetics®
Emergenetics® is a profiling instrument based on scientific resear...
© 2010 MSBCoach. All Rights Reserved.




Emergenetics® How Does it Work?
Emergenetics® is a self-descriptive test - meani...
© 2010 MSBCoach. All Rights Reserved.




Emergenetics®
Course Objectives:
• Gain insight into your thinking and behaviora...
© 2010 MSBCoach. All Rights Reserved.




Whether you think
you can or
think you
can’t, you’re right!

- Henry Ford
AUTHENTIC LIFE –
LEADERSHIP INTEGRATED FOR EXECUTIVES
MSBCoach Manual                    © 2010 MSBCoach. All
            ...
© 2010 MSBCoach. All Rights Reserved.




Authentic LIFE
Authentic LIFE develops genuine leadership with perceptive self-a...
© 2010 MSBCoach. All Rights Reserved.




Authentic LIFE
Why a group format:

a. Leaders cannot succeed on their own
b. Cr...
© 2010 MSBCoach. All Rights Reserved.




Authentic LIFE
WHAT IS AUTHENTIC LEADERSHIP?

• Authentic leaders lead with an u...
© 2010 MSBCoach. All Rights Reserved.




Authentic LIFE
What does the program look like?

• We will formally meet twice a...
© 2010 MSBCoach. All Rights Reserved.




Authentic LIFE
SESSION I
• Learning Time: Exploring the aspects of Authentic
  L...
© 2010 MSBCoach. All Rights Reserved.




Authentic LIFE
SESSION II
• Discuss the survey and questionnaire
• New discoveri...
© 2010 MSBCoach. All Rights Reserved.




Authentic LIFE
SESSION III

• Learning Time: Discovering your values and princip...
© 2010 MSBCoach. All Rights Reserved.




Authentic LIFE
SESSION IV
• Learning Time: Defining Intrinsic and Extrinsic moti...
© 2010 MSBCoach. All Rights Reserved.




Authentic LIFE
SESSION V
• Discussion on discoveries of your support team
• Lear...
© 2010 MSBCoach. All Rights Reserved.




Authentic LIFE
SESSION VI
• Discuss discoveries on being grounded and
  integrat...
EELP –
EMERGING EXECUTIVE LEADERS PROGRAM
MSBCoach Manual                    © 2010 MSBCoach. All
                        ...
© 2010 MSBCoach. All Rights Reserved.




EELP - EMERGING EXECUTIVE LEADERS
PROGRAM
Our Mission is to empower emerging exe...
© 2010 MSBCoach. All Rights Reserved.




EELP - EMERGING EXECUTIVE LEADERS
PROGRAM
Are you looking for ways to enhance yo...
© 2010 MSBCoach. All Rights Reserved.




EELP - EMERGING EXECUTIVE LEADERS
PROGRAM
Why Choose EELP?

• EELP can be done o...
© 2010 MSBCoach. All Rights Reserved.




EELP - EMERGING EXECUTIVE LEADERS
PROGRAM
Faculty

• Our Faculty is one of the m...
© 2010 MSBCoach. All Rights Reserved.




EELP - EMERGING EXECUTIVE LEADERS
PROGRAM
The Program

• Our EELP will empower y...
© 2010 MSBCoach. All Rights Reserved.




EELP - EMERGING EXECUTIVE LEADERS
PROGRAM
PROGRAM OVERVIEW

• 9 months in length...
© 2010 MSBCoach. All Rights Reserved.




EELP - EMERGING EXECUTIVE LEADERS
PROGRAM
Phase I
Authentic Self Leadership
• Se...
© 2010 MSBCoach. All Rights Reserved.




EELP - EMERGING EXECUTIVE LEADERS
PROGRAM
A leader is not a leader if no one is ...
© 2010 MSBCoach. All Rights Reserved.




EELP - EMERGING EXECUTIVE LEADERS
PROGRAM
Phase II
Authentic Team/Organizational...
© 2010 MSBCoach. All Rights Reserved.




MSBCoach
OUR SPECIALTIES:

Get Clients Now! - A 6 week program with clarificatio...
GET CLIENTS NOW PROGRAM
MSBCoach Manual                    © 2010 MSBCoach. All
                                        Ri...
© 2010 MSBCoach. All Rights Reserved.




GET CLIENTS NOW
© 2010 MSBCoach. All Rights Reserved.




GET CLIENTS NOW
Marketing doesn’t have to be a struggle.
The GET CLIENTS NOW! sy...
© 2010 MSBCoach. All Rights Reserved.




GET CLIENTS NOW
6 weeks of hands-on, 1-hour-a-week, team phone
  coaching.

We h...
© 2010 MSBCoach. All Rights Reserved.




GET CLIENTS NOW
© 2010 MSBCoach. All Rights Reserved.




GET CLIENTS NOW
© 2010 MSBCoach. All Rights Reserved.




GET CLIENTS NOW
6 focused group coaching sessions, designed to help
  you decide...
© 2010 MSBCoach. All Rights Reserved.




GET CLIENTS NOW
© 2010 MSBCoach. All Rights Reserved.




GET CLIENTS NOW
© 2010 MSBCoach. All Rights Reserved.




GET CLIENTS NOW
$295 for 6 wk training program.

What you’ll get:
• GET CLIENTS ...
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About MSBCoach

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About MSBCoach

  1. 1. Building Leadership that Builds Business MSBCoach Business Manual © 2010 MSBCoach. All Rights Reserved. Helping Successful People Become More Successful
  2. 2. © 2010 MSBCoach. All Rights Reserved. Why Coaching?
  3. 3. © 2010 MSBCoach. All Rights Reserved. Why Coaching? Did You Know • The higher an executive advances up the organizational ladder, they are less dependent on technical skills and require more effectiveness in interpersonal skills and emotional intelligence. • Coaching is an effective tool for improving bottom line performance in executives and organizations. • Coaching builds skills and capacities for more productive working relationships. • Coaching paves the way for decision makers to create higher levels of organizational effectiveness through dialogue, inquiry and positive interactions. • Coaching helps identify when teamwork is important; the how and when to apply the skills necessary to foster it.
  4. 4. © 2010 MSBCoach. All Rights Reserved. Why Coaching? Did You Know Coached executives have reported improvements in the following areas: a. 53% in Productivity b. 48% in Quality c. 48% in Organizational Strength d. 39% in Customer Service e. 34% in Reducing Customer Complaints f. 32% in Retaining Executives who Received Coaching g. 23% in Cost Reductions h. 22% in Bottom-line Profitability
  5. 5. © 2010 MSBCoach. All Rights Reserved. 10 REASONS TO USE A BUSINESS COACH: 1. Gain an objective opinion of your business 2. Create a strategic plan that will direct how your business will grow. 3. Learn how and why leadership is vital to business growth and success. 4. Increase the productivity of your business and employees, now and in the future. 5. Uncover skills you didn’t think you had. 6. Exercise your mind. 7. Locate what is missing in your plan in order to develop increased action. 8. Reduce the stress in your personal and business life. 9. Reach and achieve what you once thought were unrealistic goals. 10. Hear how others are achieving success in their business
  6. 6. © 2010 MSBCoach. All Rights Reserved. Who Hires a Coach? • The International Coaching Federation surveyed 210 coaching clients for demographic data and feedback/opinions about the value and use of coaching. Of these respondents, 197 were employed professionals. All had a formal, on-going relationship with a coach for an average duration of nine months. Over 80% of the respondents had undergraduate degrees and over one third had Master’s Degrees or higher.
  7. 7. © 2010 MSBCoach. All Rights Reserved. Outcome Attributed to Coaching : • 67.6% higher level of self-awareness • 62.4% smarter goal-setting • 60.5% more balanced life • 57.1% lower stress levels • 52.9% self-discovery • 52.4% more self-confidence • 25.7% stopped a bad habit • 24.3% change in career • 22.9% more free time • 33.8% health improvements • 33.3% better staff relationship • 33.3% better family relationship
  8. 8. © 2010 MSBCoach. All Rights Reserved. Value of Coaching Investment
  9. 9. © 2010 MSBCoach. All Rights Reserved. The Facts:
  10. 10. © 2010 MSBCoach. All Rights Reserved. The Facts about MSBCoach:
  11. 11. © 2010 MSBCoach. All Rights Reserved. “I am only one; but still I am one. I cannot do Everything, but still I can do something. I will not refuse to do the something I can do.” - Helen Keller
  12. 12. MISSION + VALUES + VISION MSBCoach Business Manual © 2010 MSBCoach. All Rights Reserved. Helping Successful People Become More Successful
  13. 13. © 2010 MSBCoach. All Rights Reserved. Our Mission To provide the highest quality coaching and training through developing partnerships with our clients to empower breakthroughs necessary for professional and personal success. At MSBCoach our mission is accomplished through partnering with clients to articulate what they want to accomplish; to define their own success, create new ways of thinking and execute an action plan.
  14. 14. © 2010 MSBCoach. All Rights Reserved. Our Vision Coaching and training that will meet and exceed the needs of each individual client in all aspects of their personhood; through discovering how to lead oneself and their subordinates.
  15. 15. © 2010 MSBCoach. All Rights Reserved. Our Values Fundamental to our success, our values set us apart through our partnerships, actions and behaviors: a. Integrity b. Affordability c. Operational excellence d. Superior service e. Respect f. Personal & professional growth g. Accountability h. Trust i. Confidentiality
  16. 16. © 2010 MSBCoach. All Rights Reserved. At MSBCoach we promise to coach, train and lead by our values, we will provide: 1. Superior performance. 2. Conduct ourselves with integrity. 3. Foster trust. 4. Create an environment for collaboration and teamwork. 5. Provide excellent quality service. 6. Exceed expectations. 7. Deliver creative, competent breakthrough leadership training and coaching. 8. Commitment to your success.
  17. 17. © 2010 MSBCoach. All Rights Reserved. Our Philosophy Our philosophy is to coach, train and come alongside our clients, forming a partnership and developing well balanced, competent leaders. Our contribution to the partnership is: a. Support b. Encouragement c. Thinking Partner d. Sounding Board e. Accountability f. Assisting our clients to: • Envision • Empower • Execute their professional and personal future.
  18. 18. © 2010 MSBCoach. All Rights Reserved. Our Philosophy Our client’s contribution is to: a. Breakthrough mindsets b. Create new vision and thought patterns c. To be accountable to process outside their norm d. Discover their impossible future e. Execution to make it happen We know each individual and team is distinctive and has its own culture. Our coaching model ensures each client and program is customized to the client’s needs. We ask probing questions to help our clients discover their own vision and solutions. This results in critical and creative thinking; not always looking to find “the” answer, rather to explore all the possibilities through engaged thinking.
  19. 19. © 2010 MSBCoach. All Rights Reserved. Programs • ISC- Individual and Team Coaching • TRIP- Talent Retention Impact Program • Authentic Life- Leadership Integrated for Executives • EELP- Emerging Executive Leaders Program • Get Clients Now Program
  20. 20. I.S.C. INDIVIDUAL & TEAM COACHING MODELS MSBCoach Business Manual © 2010 MSBCoach. All Rights Reserved. Helping Successful People Become More Successful
  21. 21. © 2010 MSBCoach. All Rights Reserved. I.S.C. INDIVIDUAL & TEAM COACHING MODELS At MSBCoach our coaching model consists of three components - I.S.C. 1. “I” - Identify challenges and opportunities with individuals and teams. 2. “S” - Shift the mindset. 3. “C” - Create breakthroughs and a new future for individuals and teams.
  22. 22. © 2010 MSBCoach. All Rights Reserved. I.S.C. INDIVIDUAL & TEAM COACHING MODELS As a leader or team member you are creative and whole. As a leader or team member you are the core. Each leader and team member makes the gears in this process turn. In the I Phase the team will partner with your coach to identify challenges, opportunities and discuss what you want to accomplish. Together we gain understanding by using tools such as: Strength Finder, DISC Personality Profile, 360° Feedback, and Emotional Intelligence.
  23. 23. © 2010 MSBCoach. All Rights Reserved. I.S.C. INDIVIDUAL & TEAM COACHING MODELS The S Phase allows you to mentally and emotionally be prepared to accomplish what the team has identified in the I Phase. This phase is not about finding “THE” answer, but rather opening your mind to explore all the possibilities to the answer. In this phase we will: 1. Shift mindsets where there are mental barriers 2. Discuss probing questions regarding: a. Barriers in reaching goals b. Energy c. Work-life balance
  24. 24. © 2010 MSBCoach. All Rights Reserved. I.S.C. INDIVIDUAL & TEAM COACHING MODELS In the C Phase we will discover ways to create breakthroughs for the team’s future. We will combine the information from the I and S Phases to create and environment for not only for personal success but as a team as well. IDENTIFYSHIFTCREATE This is the ACTION PHASE where we: 1. Set goals and timeframes 2. Create a plan of action 3. Execute your plan of action 4. Discover energy 5. Accountability to execution is provided
  25. 25. TRIP - TALENT RETENTION IMPACT PROGRAM MSBCoach Business Manual © 2010 MSBCoach. All Rights Reserved. Helping Successful People Become More Successful
  26. 26. © 2010 MSBCoach. All Rights Reserved. “Tell me and I forget, teach me and I remember, involve me and I learn” - Benjamin Franklin
  27. 27. © 2010 MSBCoach. All Rights Reserved. TRIP - TALENT RETENTION IMPACT PROGRAM At MSBCoach we are dedicated to developing authentic leaders andhigh performance teams. Our passion provides the opportunity to make available customized leadership development and team building programs that produce bottom line results. We will partner with you. We will provide ongoing leadership and executive coaching, as well as team and organizational development. We have an extended team of executive coaches we partner with. These coaches all have comprehensive business experience and credentials to provide the quality service expected.
  28. 28. © 2010 MSBCoach. All Rights Reserved. TRIP - TALENT RETENTION IMPACT PROGRAM Through contracting with MSBCoach you provide your company and staff with the advantages needed to be successful. Rome was not built in a day and neither are strong leaders or high performance teams. The process of building takes time, commitment and dedication. MSBCoach is dedicated to you, your staff, and this process. We provide training sessions each month and individual executive and leadership coaching sessions. This program provides CEOs, executives and their teams structured and an outcome based thinking partner, life/business coach, strategic planning partner and any of the specialty services provided by MSBCoach (all determined by the customized contract between MSBCoach and our client).
  29. 29. © 2010 MSBCoach. All Rights Reserved. TRIP - TALENT RETENTION IMPACT PROGRAM This is a minimal time and monetary investment in yourself and your team. The alternative cost is much more in turnover and lost morale. You will see results in productivity that will affect the bottom line and yield a greater return on investment. As the leader this will give you a sounding board to bounce ideas off of, an executive level partner to brainstorm with, provide training and coaching for your entire team.
  30. 30. New Leadership Workshops MSBCoach © 2010 MSBCoach. All Rights Reserved. Helping Successful People Become More Successful
  31. 31. © 2010 MSBCoach. All Rights Reserved. Workshops MSBCoach partners with your • Leadership Communication business to custom develop onsite • Support Teams programs such as: • Networking • Strength Based Leadership & • Strategic Thinking in Action Teams • Multigenerational Leadership • Conflict Management • Talent Recruitment & Retention • Authentic Leadership • Community Leadership • Emerging Leaders • Effective Marketing • High Performance Teams • Work-Life Integration • Organizational Leadership • Execution • Evaluations: • Difficult Conversations 1. 360 Feedback • Power Partnerships 2. DISC Personality Profiles • Peer Mentoring 3. Emotional Intelligence 4. Strength Finder • Succession Planning • GET CLIENTS NOW!
  32. 32. © 2010 MSBCoach. All Rights Reserved. MSBCoach will partner with you to custom develop coaching and training programs. To jumpstart your thought process, we have listed some of our most requested workshops
  33. 33. © 2010 MSBCoach. All Rights Reserved.
  34. 34. © 2010 MSBCoach. All Rights Reserved. Leadership That Builds Customer Service from the Inside Out
  35. 35. © 2010 MSBCoach. All Rights Reserved. Leadership That Builds Customer Service from the Inside Out This course will take a leader through the avenues of customer service that are imperative but often over looked. The external customer service is a direct reflection of internal customer service. Both internal and external customer service sets the stage for organizational culture. As a leader, it is your responsibility to be in tune with the culture, lead your people to change when necessary to produce results. If you are dissatisfied with the culture of your department or organization’s customer service, you will not want to miss this class.
  36. 36. © 2010 MSBCoach. All Rights Reserved. Leadership That Builds Customer Service from the Inside Out Course Objectives: • Identify your customer (both internally and externally) • Identify your current culture • The leader’s role in creating culture • Define customer service • Understand the importance of Listening skills • How to Handle angry customers • Identify reasons a customer complains • Discover your customer service style (includes profile) • How to apply Emotional Intelligence to customer service (includes profile) • Set a plan of action to apply new knowledge
  37. 37. © 2010 MSBCoach. All Rights Reserved. Creating Your Leadership Legacy
  38. 38. © 2010 MSBCoach. All Rights Reserved. Creating Your Leadership Legacy • Are Your Next-Gen Leaders Ready to Lead? • How confident are you in your organization’s second generation of leaders as the future? • Are they prepared? • Will they make effective leaders? • Have you thought about your leadership legacy, but not sure how to create it? If these questions resonate with you, you will not want to miss this series of classes.
  39. 39. © 2010 MSBCoach. All Rights Reserved. Creating Your Leadership Legacy Course Objectives: • Define what a leadership legacy is • Define your own personal leadership legacy • Identify qualities to look for when identifying future leaders • Leadership Legacy Assessment • Identify the traits of a legacy leader • Create your own leadership legacy plan
  40. 40. © 2010 MSBCoach. All Rights Reserved. Of the best leaders, when their task is accomplished, their people all remark, “We have done it ourselves” - Lao Tzu
  41. 41. © 2010 MSBCoach. All Rights Reserved. The Set Up to Fail
  42. 42. © 2010 MSBCoach. All Rights Reserved. The Set Up to Fail Are you responsible for identifying and developing new management? Studies tell us only 30% of new managers will succeed in their first leadership role. This statistic begs the question, “What part of this statistic is the responsibility of the leader who promoted the new manager and what part is the responsibility of the new manager?” In this series, we will address this challenges every leader has or will face. We will identify the characteristics of a strong potential leader, debunk common myths of management and learn how to coach rookie managers in the basic management and leadership skills.
  43. 43. © 2010 MSBCoach. All Rights Reserved. The Set Up to Fail Course Objectives: • Learn how to identify potential leaders • Learn what you need to do before you promote • Identify common management myths • How and why to train the new manager for success in basic management practices, IE: delegation, time management, networking, listening, motivating, performance evaluations, and more. • Understanding the leader’s responsibility to the new manager • Overview of coaching a new manager • Common mistakes leader’s make when leading new managers • The challenges a new manager faces when promoted from within • The challenges a new manager faces when hired from the outside • Identify the difference between management and leadership and when to use each one Identify what you are doing now to identify and develop new managers and what will you do when you get back to identify and develop new managers
  44. 44. © 2010 MSBCoach. All Rights Reserved. Creating Your Future Using The Empowerment Dynamic
  45. 45. © 2010 MSBCoach. All Rights Reserved. Creating Your Future Using The Empowerment Dynamic As a leader, you are creating your future and the future of those you lead. In this series of classes, we will look at the orientations we come from. We will explore Karpman’s Drama Triangle and David Emerald’s The Empowerment Triangle. • Are you leading yourself and others as a creator or as a victim? • What about the people you are leading? • What is their orientation? • Do you empower others through challenging and coaching or do you rescue or persecute to get things done.
  46. 46. © 2010 MSBCoach. All Rights Reserved. Creating Your Future Using The Empowerment Dynamic Course Objectives: • Identify the Drama Triangle and The Empowerment Triangle • Identify the origins you lead from • Identify the origins your up line and down line come from • Write out your Drama Triangle Challenge • Create an Empowerment Dynamic Challenge • Discover problem, anxiety and reach vs. vision, outcome and passion • Create a workplace with distinction of attention, intention and results • Learn to create your future
  47. 47. © 2010 MSBCoach. All Rights Reserved. Leading With Emotional Intelligence
  48. 48. © 2010 MSBCoach. All Rights Reserved. Leading With Emotional Intelligence Experienced business leaders rank “emotional intelligence” capabilities as critical to the success of today’s leaders. Research reveals emotional intelligence (EQ) skills such as self-awareness, self-management, social awareness and building relationships are more important to leadership success than typical leadership traits, such as external/market orientation, financial acumen and planning. In this course, we will define four key areas of EQ, take an EQ profile and discover ways to apply EQ to leadership success in yourself and others.
  49. 49. © 2010 MSBCoach. All Rights Reserved. Leading With Emotional Intelligence Course Objectives: • Identify emotional insight as a source of energy • What is EQ and how does it affect leadership • Understand and value emotions in yourself & others • Build stronger more rewarding work relationships • Plan, reason and make intentional choices • Take an Emotional Intelligence self-assessment • Write a plan of action to apply learning • Learn how to Strengthen EQ • Self-reflection • Partner discussion
  50. 50. © 2010 MSBCoach. All Rights Reserved. Executive Courses Authentic LIFE develops genuine leaders with perceptive selfawareness, true ability to empower others and create sustainable organizations.
  51. 51. © 2010 MSBCoach. All Rights Reserved. Leading a Culture for Change and Innovation
  52. 52. © 2010 MSBCoach. All Rights Reserved. Leading a Culture for Change and Innovation Perfection is righteously pursued within organizations; although, this may seem the right pursuit, often it is not. As long as human beings are involved, we will never achieve perfection; however, we can achieve excellence. The pursuit of excellence will open the door for creativity where perfection slams it shut. In order to have innovation we must be open to creativity. Creativity is fun and it means trial and error. Thomas Edison said, “I have not failed. I’ve just found 10,000 ways that won’t work” and “Hell, there are no rules here - we’re trying to accomplish something.” In this course, we will strive to shatter the old mold and create a new one that keeps excellence and opens the door for creativity and innovation.
  53. 53. © 2010 MSBCoach. All Rights Reserved. Leading a Culture for Change and Innovation Course Objectives: • Identify what we are doing in our organizations to shut down creativity and innovation • Identify how we can create a culture open to creativity and innovation and still keep excellence • Discover what is possible • Identify a new way of being in leadership • Enroll people in the new vision • Identify actions and behaviors that reinforce creativity and innovation • Write a plan of action to apply learning
  54. 54. © 2010 MSBCoach. All Rights Reserved. Capturing Teachable Moments: Leading as a coach
  55. 55. © 2010 MSBCoach. All Rights Reserved. Capturing Teachable Moments: Leading as a coach As leaders we are constantly encountering teachable moments, the challenge is we often miss them or do not have the time to make the most of them. In this course, we will lean to keep our eyes and ears open for teachable moments and why it is well worth a leader’s time to do so. We will explore formal teachable moments and how to capture spontaneous teachable moments. You will leave this course with tools to lead as a coach and inspire your team to their own greatness.
  56. 56. © 2010 MSBCoach. All Rights Reserved. Capturing Teachable Moments: Leading as a coach Course Objectives: • Define teachable moments • Distinguish between formal and spontaneous teachable moments • Learn what it means to lead as coach • Learn the benefits of leading as a coach • Learn where to find the time to lead as a coach and take advantage of in-formal teachable moments
  57. 57. © 2010 MSBCoach. All Rights Reserved. The EELP is an Emerging Executive Leadership Program designed to develop leaders from the inside out. This is not a theory class. Emerging leaders train with successful entrepreneurs and executives who coach them in self-leadership, and developing high- performance teams. This is real-life, real-time training, so you get immediate results. Self-management, work/life integration, managing up, and much more… just ask.
  58. 58. © 2010 MSBCoach. All Rights Reserved. Risk and Leadership
  59. 59. © 2010 MSBCoach. All Rights Reserved. Risk and Leadership It can be a challenge for a leader to take risk when so much is at stake, yet without risk, we have business as usual. Most leaders would say taking risk is necessary; however, the higher an executive climbs up the ladder the more there is at risk. In this course will discuss the passion in young, reckless abandonment in decision-making and wise calculated risk of senior executives and is there a balance between the two. We will also learn how EQ and Authentic Leadership affect risk. Each leader will identify where they are taking risk and need to take more.
  60. 60. © 2010 MSBCoach. All Rights Reserved. Risk and Leadership Course Objectives: • An understanding that Leadership requires risk • How to apply EQ to risk • How to apply Authentic Leadership to Risk • How different personalities affect risk • How to view risk as an opportunity Identify where you are taking risk now and where you should take more. Identify how you will do this.
  61. 61. © 2010 MSBCoach. All Rights Reserved. Coaches help individuals articulate their dreams, leading them to their own greatness. - Robert Hargrove
  62. 62. © 2010 MSBCoach. All Rights Reserved. Seven Roles a Leader Should Follow To Grow Their People
  63. 63. © 2010 MSBCoach. All Rights Reserved. Seven Roles a Leader Should Follow To Grow Their People This course builds on Leading a Culture of Change and Innovation. We will dive deeper into coaching as a way of being in leadership and the seven roles for helping people grow. If you are a leader, who believes success in business is determined through developing and bringing out the best in people this course is for you. The seven roles are practical and organic.
  64. 64. © 2010 MSBCoach. All Rights Reserved. Seven Roles a Leader Should Follow To Grow Their People Course Objectives: • Define who you are “being” as a leader • Discover how leading as a coach can become organic • Discover and apply the seven roles to help people grow • Write a paper on how your will develop your people moving forward
  65. 65. © 2010 MSBCoach. All Rights Reserved. Our personalities emerge from our genetics and are further shaped by our ongoing life experiences. Emergenetics is a unique and flexible approach to personality profiling that is based on the latest brain research.
  66. 66. © 2010 MSBCoach. All Rights Reserved. Emergenetics® Emergenetics® is a profiling instrument based on scientific research that indicates that individuals are genetically pre-wired at birth to think and act in certain ways, and these traits change as a result of social/environmental factors, i.e., emerging from our life experiences. The combination of genetics and experiences intertwine to form recognizable patterns that can be used to improve communication and productivity. Developed by Geil Browning, Ph.D. and Wendell Williams, Ph.D. after extensive research involving over 500,000 adults, Emergenetics provides insightful information on a combination of thinking preferences and behavioral attributes. With over 22 years of practice and research, the Emergenetics Profile provides information on four thinking attributes (Analytical, Structural, Social and Conceptual) and three behavioral attributes (Expressive, Assertive, and Flexibility). Universities and organizations who use the Emergenetics Profile are able to form more productive teams, increase understanding among students, teachers, co-workers, reduce conflict between people, assure more successful project implementation and develop more effective solutions. Individuals who learn their own attributes for thinking and behaving are able to teach, communicate, sell, make presentations, and motivate others more effectively.
  67. 67. © 2010 MSBCoach. All Rights Reserved. Emergenetics® How Does it Work? Emergenetics® is a self-descriptive test - meaning you answer a series of questions about yourself. Then your responses are scored and the results are compared with a group norm. Whether you are teaching, training, hiring, leading, or interacting with your team - Emergenetics® methods facilitate communication and promote greater job and personal effectiveness. It is unlike any profile or assessment process with which you may be familiar. This fast-paced program will lead you and your team through insightful processes to identify and examine how you think and behave, and how these influence your personal and professional life. Emergenetics seminars are customized to meet your needs and ensure you achieve the results you seek.
  68. 68. © 2010 MSBCoach. All Rights Reserved. Emergenetics® Course Objectives: • Gain insight into your thinking and behavioral preferences • The “perfect” team • The “perfect” presentation • Creative problem solving • Managing change • Enhanced interpersonal communications • Accelerated learning • Leadership development • Diversity valuation • Job satisfaction • Life satisfaction • Understanding your consumer • Understanding self • Understanding significant others • Increased productivity • Individual coaching session to provide personal understanding of your preferences
  69. 69. © 2010 MSBCoach. All Rights Reserved. Whether you think you can or think you can’t, you’re right! - Henry Ford
  70. 70. AUTHENTIC LIFE – LEADERSHIP INTEGRATED FOR EXECUTIVES MSBCoach Manual © 2010 MSBCoach. All Rights Reserved. Helping Successful People Become More Successful
  71. 71. © 2010 MSBCoach. All Rights Reserved. Authentic LIFE Authentic LIFE develops genuine leadership with perceptive self-awareness, true ability to empower others and create sustainable organizations What you will take away: a. An understanding of Authentic Leadership and what it means to you b. Self-discovery and heightened self-awareness c. Knowledge of your natural strengths and how to channel them into effective leadership d. Reconnection with your passion in ways that will revitalize your business relationships and decisions e. A new sense of freedom through being your true self across all areas of your life f. A support team to empower you to grow beyond what you can be on your own g. Knowledge of how your life story affects your leadership h. An understanding of your personal values and principles and how you lead according to them i. A working familiarity with how are you motivated intrinsically & extrinsically j. The ability to empower others to become authentic leaders
  72. 72. © 2010 MSBCoach. All Rights Reserved. Authentic LIFE Why a group format: a. Leaders cannot succeed on their own b. Create support and advice to stay on course c. Develop mutually beneficial relationships d. Provide accountability e. Provide a safe environment to share concerns, successes and gain feedback
  73. 73. © 2010 MSBCoach. All Rights Reserved. Authentic LIFE WHAT IS AUTHENTIC LEADERSHIP? • Authentic leaders lead with an understanding and appreciation of their life story. They understand how this makes them unique and lead out of passion. Authentic leaders are aware of their personal values and principles and are able to balance their extrinsic and intrinsic motivations. They value a group of people who have shared principles in order to obtain affirmation, advice, perspective and call for a course of correction when needed. Through this process, their lives become grounded and integrated giving them the true right to empower others to become authentic leaders.
  74. 74. © 2010 MSBCoach. All Rights Reserved. Authentic LIFE What does the program look like? • We will formally meet twice a month - these meeting can be in person or over the phone - depending upon group consensus • You will work on your self-discovery in leadership on your own as well as with a partner • Each time we meet we will learn something new and have open discussion about your progress
  75. 75. © 2010 MSBCoach. All Rights Reserved. Authentic LIFE SESSION I • Learning Time: Exploring the aspects of Authentic Leadership a. Self-awareness b. Personal values and principles c. Balancing Intrinsic and Extrinsic motivations d. Building a support team e. Staying Grounded f. Empowering Others to Lead • Where am I? Authentic Leadership Survey & discussion • Learning Time: Complete Authentic Leadership Questioner
  76. 76. © 2010 MSBCoach. All Rights Reserved. Authentic LIFE SESSION II • Discuss the survey and questionnaire • New discoveries • True to self • Learning Time: Self-awareness and your life story • Homework: Write your life story - be as transparent as you can
  77. 77. © 2010 MSBCoach. All Rights Reserved. Authentic LIFE SESSION III • Learning Time: Discovering your values and principles from your life story • Writing out what your passions, values and principles are, and how they are rooted in your life story • How do you incorporate your passions, values and principles into your leadership- Discussion • How do they make you more productive and how do they hinder you- Discussion • Homework: Write out your intrinsic and extrinsic motivation
  78. 78. © 2010 MSBCoach. All Rights Reserved. Authentic LIFE SESSION IV • Learning Time: Defining Intrinsic and Extrinsic motivations • Where do these become opportunities and pit falls- Discussion • How do these motivations tie into your life story- Discussion • Learning Time: Who is in your support team - discuss trust • Homework: Take a close look at your support team, who are they, do you trust them, do you have unhealthy or draining relationships on this team, how do you choose your support team
  79. 79. © 2010 MSBCoach. All Rights Reserved. Authentic LIFE SESSION V • Discussion on discoveries of your support team • Learning Time: Defining staying grounded and integration • Homework: Write out what areas of your life are not grounded, what have you learned or need to learn from this, where are your integrated, where do you need to be more integrated
  80. 80. © 2010 MSBCoach. All Rights Reserved. Authentic LIFE SESSION VI • Discuss discoveries on being grounded and integrated • Learning Time: Empowering Others • Applying your own authentic leadership to empower others to become authentic leaders
  81. 81. EELP – EMERGING EXECUTIVE LEADERS PROGRAM MSBCoach Manual © 2010 MSBCoach. All Rights Reserved. Helping Successful People Become More Successful
  82. 82. © 2010 MSBCoach. All Rights Reserved. EELP - EMERGING EXECUTIVE LEADERS PROGRAM Our Mission is to empower emerging executive leaders to be authentic in self-leadership and lead high performance teams and organizations. EELP for Today’s Leaders • You will see real-time differences immediately • Gain an integrated perspective • Be more successful in practical affairs • Our approach is outcome oriented • We do not give you the answers but the tools to explore all the possible answers • You will learn to engage in critical thinking
  83. 83. © 2010 MSBCoach. All Rights Reserved. EELP - EMERGING EXECUTIVE LEADERS PROGRAM Are you looking for ways to enhance your business success, make impactive leadership decisions, creative and strategic problem solving? Would you benefit from a support team of experienced business owners, executives and like-minded peers? Are you are a current or emerging executive leader? Have you looked at MBAE programs but not sure what is the right fit for you? If you answered yes to two or more of the above questions our Emerging Executive Leader Program (EELP) may be exactly what you are looking for. Through EELP, you will see immediate return on investment. You will improve leadership skills as you collaborate with current, real-life, successful entrepreneurs and executives. The EELP program provides a flexible learning environment for information exchange in an executive friendly format. All topics are real-time applicable to issues leaders face on a daily basis.
  84. 84. © 2010 MSBCoach. All Rights Reserved. EELP - EMERGING EXECUTIVE LEADERS PROGRAM Why Choose EELP? • EELP can be done on site with your emerging leaders or your emerging can participate in our nationwide EELP • Lower pricing • Real-world experience of instructors vs the traditional educational/theory experience • Smaller classes • One-on-one time with instructors • Peer group coaching • Individual coaching • Real-time experiences and papers to express practical application of what is being learned • Class flexibility
  85. 85. © 2010 MSBCoach. All Rights Reserved. EELP - EMERGING EXECUTIVE LEADERS PROGRAM Faculty • Our Faculty is one of the many attributes that sets EELP apart. You will learn from real-world, experienced business owners and executives. Our faculty is highly engaging and inspiring. They are passionate about investing in other leaders to empower their lives and careers.
  86. 86. © 2010 MSBCoach. All Rights Reserved. EELP - EMERGING EXECUTIVE LEADERS PROGRAM The Program • Our EELP will empower you to become exceptional as you lead from authentic leadership. Authentic leadership begins with self-discovery. This is where a leader explores what drives them. Out of self-awareness, true leaders emerge. Seventy-five percent of Stanford Graduate School of Business Advisory Council recommended self-awareness as the most important capability for a leader to develop. This is the very reason the first half of EELP is dedicated to Self-Leadership.
  87. 87. © 2010 MSBCoach. All Rights Reserved. EELP - EMERGING EXECUTIVE LEADERS PROGRAM PROGRAM OVERVIEW • 9 months in length • 2 retreats • 1 group coaching/training a month • 1 individual coaching session a month • Real time program for current emerging leaders • Personal & Organizational Leadership challenge - break through paper & presentation • What am I learning and applying? - paper each month
  88. 88. © 2010 MSBCoach. All Rights Reserved. EELP - EMERGING EXECUTIVE LEADERS PROGRAM Phase I Authentic Self Leadership • Self-awareness • Self-leadership • Values • Morals • Ethics • Goals • Strengths • Balance processing • Work/life balance • Your stand • Personality Profile • Emotional intelligence • 360 feedback • Whole leadership 1. body 2. soul 3. Spirit • Going from top individual producer to key leader
  89. 89. © 2010 MSBCoach. All Rights Reserved. EELP - EMERGING EXECUTIVE LEADERS PROGRAM A leader is not a leader if no one is following and it takes more to be a leader than a title. We all know this, yet 70% of leaders fail due to an inability to connect with and lead their team. The second half of EELP is dedicated team and organizational leadership:
  90. 90. © 2010 MSBCoach. All Rights Reserved. EELP - EMERGING EXECUTIVE LEADERS PROGRAM Phase II Authentic Team/Organizational Leadership • How my self-leadership affects my team leadership • Leadership communication • Delegation • Conflict resolution • Meetings with purpose • Motivating your team • Synergy - power in numbers • No favorites • Neurolinguistics • Hiring smart • Networking • Empowering others • Leading leaders • High performance teams • Project management • Strategic thinking in action • Decision analysis • Talent retention • 4 energies of leadership • Managing up • 360 feedback • Multi-generational leadership • Community leadership • Leadership challenge - breakthrough paper and presentation
  91. 91. © 2010 MSBCoach. All Rights Reserved. MSBCoach OUR SPECIALTIES: Get Clients Now! - A 6 week program with clarification of where you are in the marketing process, how to get where you want to be combined with coaching, accountability and networking. Telephone Etiquette, Customer Service and much more… just ask.
  92. 92. GET CLIENTS NOW PROGRAM MSBCoach Manual © 2010 MSBCoach. All Rights Reserved. Helping Successful People Become More Successful
  93. 93. © 2010 MSBCoach. All Rights Reserved. GET CLIENTS NOW
  94. 94. © 2010 MSBCoach. All Rights Reserved. GET CLIENTS NOW Marketing doesn’t have to be a struggle. The GET CLIENTS NOW! system has helped over 65,000 consultants, professionals, and coaches build a thriving business by doing a few simple things each day. What you will learn: • What really works to market a service business, and what doesn't • Over 100 different tools & tactics for marketing your business • How to diagnose your marketing ailments with the Universal Marketing Cycle • Discover the missing ingredients that have prevented your marketing from being successful • Break out of "analysis paralysis“ and make the right choices about spending time • & money on marketing • How doing ten simple things per day can bring you all the clients you'll ever need
  95. 95. © 2010 MSBCoach. All Rights Reserved. GET CLIENTS NOW 6 weeks of hands-on, 1-hour-a-week, team phone coaching. We hit it hard to accomplish the following: • Develop a customized 28-day marketing plan • Empower your marketing efforts • Brainstorm • Work together to help each participant reach their goal
  96. 96. © 2010 MSBCoach. All Rights Reserved. GET CLIENTS NOW
  97. 97. © 2010 MSBCoach. All Rights Reserved. GET CLIENTS NOW
  98. 98. © 2010 MSBCoach. All Rights Reserved. GET CLIENTS NOW 6 focused group coaching sessions, designed to help you decide where you need development. We then set an action plan for success in areas such as: • Networking • Follow-up • Getting referrals • Getting presentations • Closing the sale
  99. 99. © 2010 MSBCoach. All Rights Reserved. GET CLIENTS NOW
  100. 100. © 2010 MSBCoach. All Rights Reserved. GET CLIENTS NOW
  101. 101. © 2010 MSBCoach. All Rights Reserved. GET CLIENTS NOW $295 for 6 wk training program. What you’ll get: • GET CLIENTS NOW! book • Toolkit of sales and marketing techniques • Coaching , accountability, perspective, support, and networking with other participants.
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