Demo DayApril 17, 2013
Agenda• Introductions• Projects  • Oost  • Zuid  • West• Discussion
TeamGiovanni M         Ohyoon KwItaly          aggini                on   Piotr Steininger                   South Kore   ...
Giovanni Maggini               • Business and process management                 consultant, iOS developer               •...
Ohyoon Kwon              • Concept Designer              • Backgrounds in architecture and                industrial desig...
Piotr Steininger                   • Business and Techology Consultant                   • Web and Mobile Developer       ...
Oost: Social AccommodationsZuid: Tourism and CongestionWest: Buurt Praktijk Team
Oost: Social AccomodationsMission:Matching supply and demand for socialaccommodations•Cultural Events•Education Opportunit...
One of a kind neighborhood
Indische Buurt Communities                       Timorplein                                                 Makassarplein ...
Status• Engaged with various people in the neighborhood• Identified some immediate needs, focused on DeMeevaart• Developed...
Interview residents & entrepreneurs• Interviewed a number people living in Indische Buurt• Capture their experience about ...
Current booking practice: flyers + calendar• Flyers in main lobby• Weekly room schedule posted on the board (static)
Iterative approach        1           2                  3              4• Prioritize the most necessary functionality• Ne...
Low Fidelity Prototypes
Low Fidelity Prototypes
Room Request Confirmation                            17
Room Requests                18
Room Inventory                 19
Dashboard for admins                       20
Dashboard for admins                       21
Challenges Encountered• Identifying and selecting opportunities  – Meaningful, yet feasible• Identifying key decision make...
Next steps• Complete booking portion of the tool• Expose a public calendar of events• Add functionality to allow residents...
Zuid
Mission• Enable and encourage visitors to explore outside of the  center of Amsterdam
Investigation
Concept•How to get information from event organizers•Connect with and engage tourists•Scavenger hunts, story telling, data...
Scavenger hunt concept   Vondelpark                         Architecture         Art
Scavenger hunt backend & front-end                                           3                                            ...
Itineraries•   Green Route (parks)•   Sports Route•   Architecture Route•   Shopping Route•   Museums and Fashion Route
Sketching Maps of Trails
Exploring Zuid
Deadline: 24H Zuid
Questions• Will people participate?• Will visitors love the experience?• Is this the type engagement they are looking for?
Next StepsLow-tech:•Implementing the “scavenger hunt” proposalHi-tech:• “Automating” the process?• Making it re-usable for...
West: Buurt Praktijk Team
MissionSupport activities of Buurt Praktijk Teams, projectmanagers, and directors•Engaging citizens to solve local problem...
Status• Refining questions to resolve ambiguities   • Privacy   • Integration with existing systems   • Inside/Outside com...
Shaping the product that fits the unknown context           Unknown factors:  •privacy regarding citizen information  •col...
Formulating questions to identify the unknown factors           Unknown factors:                What is the minimum privac...
Involved people at different layers        directors          team manger                                 Runner       tea...
Concept: “one bucket for one project”
Concept: “one bucket for one project”                           Support collaboration Support collaboration               ...
Next steps: experiments to answer the questions• Select two projects & recruit people who will participate  in experiments...
Highrise•   Simple CRM•   Centralized contacts repository•   Start projects (cases), record notes, relate to contacts•   E...
Facebook•   Facebook Page Only•   Timeline feature•   Widely used and familiar•   Provide space for discussion and interac...
Learning objectives• Which features are useful, unnecessary or missing• What to include and what not to include in message...
Q&A• Questions? Comments?
Thank you Bedank
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Code for Europe demo 2013-04-17 at Stadsdeel West Amsterdam

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Code for Europe Amsterdam Fellows present the updates of the challenges in Amsterdam West, Zuid and Oost.

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  • Log social network check-ins Provide data connection for their devices Create meaningful stories Engage people with direct contact
  • (Building tech tools to support it, if it proves successful)
  • Create an information collaborative tool supporting service professionals from different organizations (and citizens) working closely together
  • Code for Europe demo 2013-04-17 at Stadsdeel West Amsterdam

    1. 1. Demo DayApril 17, 2013
    2. 2. Agenda• Introductions• Projects • Oost • Zuid • West• Discussion
    3. 3. TeamGiovanni M Ohyoon KwItaly aggini on Piotr Steininger South Kore tes a Poland and United Sta
    4. 4. Giovanni Maggini • Business and process management consultant, iOS developer • Computer Science background • Developed prize-winner Open Data app for Italian contest • Moved to Amsterdam to become a Code for Europe Fellow @maggix • Recently became #1 Stroopwafel fan
    5. 5. Ohyoon Kwon • Concept Designer • Backgrounds in architecture and industrial design • Originally from Seoul and based in Europe since 2009 • Developing his own social enterprise based in Eindhoven @ohyoonkwn • Team camera man
    6. 6. Piotr Steininger • Business and Techology Consultant • Web and Mobile Developer • Enterprise integration and B2B apps • Recently more of iOS, Android and Ruby on Rails • Passion for solving problems with technology @polishprince • Always hungry
    7. 7. Oost: Social AccommodationsZuid: Tourism and CongestionWest: Buurt Praktijk Team
    8. 8. Oost: Social AccomodationsMission:Matching supply and demand for socialaccommodations•Cultural Events•Education Opportunities•Gathering spaces•Community initiatives
    9. 9. One of a kind neighborhood
    10. 10. Indische Buurt Communities Timorplein Makassarplein MeevaartAmsterdam Muiderpoort station Ambonplein 22.000 inhabitants Four active community clusters 50 community builders 200 initiatives
    11. 11. Status• Engaged with various people in the neighborhood• Identified some immediate needs, focused on DeMeevaart• Developed first iteration of a social neighborhoodplatform • Room Booking
    12. 12. Interview residents & entrepreneurs• Interviewed a number people living in Indische Buurt• Capture their experience about initiating or participating in neighborhood activities
    13. 13. Current booking practice: flyers + calendar• Flyers in main lobby• Weekly room schedule posted on the board (static)
    14. 14. Iterative approach 1 2 3 4• Prioritize the most necessary functionality• Neighbors and Meevaart can both use the public calendar• Derive directories of rooms, people, activities
    15. 15. Low Fidelity Prototypes
    16. 16. Low Fidelity Prototypes
    17. 17. Room Request Confirmation 17
    18. 18. Room Requests 18
    19. 19. Room Inventory 19
    20. 20. Dashboard for admins 20
    21. 21. Dashboard for admins 21
    22. 22. Challenges Encountered• Identifying and selecting opportunities – Meaningful, yet feasible• Identifying key decision makers• Communication issues
    23. 23. Next steps• Complete booking portion of the tool• Expose a public calendar of events• Add functionality to allow residents to publish initiatives and reach interested people
    24. 24. Zuid
    25. 25. Mission• Enable and encourage visitors to explore outside of the center of Amsterdam
    26. 26. Investigation
    27. 27. Concept•How to get information from event organizers•Connect with and engage tourists•Scavenger hunts, story telling, data collection
    28. 28. Scavenger hunt concept Vondelpark Architecture Art
    29. 29. Scavenger hunt backend & front-end 3 Collect and measure the check-in info of visitors 1Pieter@IAmsterdam 5 routes with 5 “attractions”Elvria @ 2Stadsdeel Zuid Expose the attraction info to visitors through location based social media platform
    30. 30. Itineraries• Green Route (parks)• Sports Route• Architecture Route• Shopping Route• Museums and Fashion Route
    31. 31. Sketching Maps of Trails
    32. 32. Exploring Zuid
    33. 33. Deadline: 24H Zuid
    34. 34. Questions• Will people participate?• Will visitors love the experience?• Is this the type engagement they are looking for?
    35. 35. Next StepsLow-tech:•Implementing the “scavenger hunt” proposalHi-tech:• “Automating” the process?• Making it re-usable for other citiesBoth:• Exploring “Game” concept
    36. 36. West: Buurt Praktijk Team
    37. 37. MissionSupport activities of Buurt Praktijk Teams, projectmanagers, and directors•Engaging citizens to solve local problems•Working with professionals like Police, teachers andsocial workers as a team•Take meaningful actions and reflect on methods andresults
    38. 38. Status• Refining questions to resolve ambiguities • Privacy • Integration with existing systems • Inside/Outside communication• Made essential decisions for experiments • Who, Scope, Tools, Learning Objectives• Begin to conceptualize possible solutions
    39. 39. Shaping the product that fits the unknown context Unknown factors: •privacy regarding citizen information •collaboration acrossorganizations/citizens Product •integration with existing information Productsystem (that does not even exist yet!) Product Product
    40. 40. Formulating questions to identify the unknown factors Unknown factors: What is the minimum privacy related information that is •privacy regarding citizen information included in the product? •collaboration acrossorganizations/citizens How to support the learning Product •integration with existing information process of professions? Productsystem (that does not even exist yet!) Perhaps it is too difficult to engage! Product Product
    41. 41. Involved people at different layers directors team manger Runner team leaders staff
    42. 42. Concept: “one bucket for one project”
    43. 43. Concept: “one bucket for one project” Support collaboration Support collaboration between BPT membersbetween BPT members and professions from and citizens other organizations
    44. 44. Next steps: experiments to answer the questions• Select two projects & recruit people who will participate in experiments• Enable people to use an existing tool to support their practice• Use existing tools offering relevant features responding the needs of BPT • Highrise • Facebook • Adding a simple SMS interaction• Conduct experiments for a limited period and learn valid interactions and features from real use stories
    45. 45. Highrise• Simple CRM• Centralized contacts repository• Start projects (cases), record notes, relate to contacts• Email gateway integration (interact with system via email)• Tasks: checklists, reminders, etc
    46. 46. Facebook• Facebook Page Only• Timeline feature• Widely used and familiar• Provide space for discussion and interactions• Low barrier of entry• Publicly accessible (read only)• Group messaging
    47. 47. Learning objectives• Which features are useful, unnecessary or missing• What to include and what not to include in messages originating from team members• How to provide insight for team leaders, managers and directors• How to combine internal and external features into one system
    48. 48. Q&A• Questions? Comments?
    49. 49. Thank you Bedank
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