Open/Closed – Close-ended questions can be answered with a yes or no answer Open-ended questions require answers other than yes or no Direct – asked directly to one individual Group Oriented – asked of a group; group collaborates on the answer(s) or provides multiple answers Chorus type – asked of a group; one answer; group is prompted to reply in unison Indirect – asks a question within a question: Can you tell me the parts of an ODU? Who can tell me what the parts of an ODU are? Hand-off – turning the question toward another person for the answer: Bill asked if the azel base was part of the ODU. John, can you tell me what the parts of an ODU are?
be careful of setting negative feelings into action which would block communication and learning
accept all answers
Incorrect Answers “ That’s good thinking, Bob, but you didn’t hit the bullseye. Who can help clarify Bob’s answer?” “ My question may have thrown you off. Let me ask it this way. . . “ Bob, I think you may confuse azimuth with tilt. I do that myself sometimes. Who can help us point out the difference?”
Incorrect Answers Irrelevant answers: “ Let me state my question a bit differently.” “ Great answer! Too bad it isn’t appropriate for the question I asked. Perhaps I didn’t state it well.” “ You’ve getting a little ahead of my question, Bob. Great, but hold the last part until we get to it later. OK?”
Incorrect Answers Avoid the following types of responses to incorrect answers: sarcasm - many might not understand reprimand - negative carry-over personal attack - promotes the same from students accusative - you may be wrong in your accusation no response at all - rude and negative
Partially Correct Answers Acknowledge and give credit for the correct part of the answer: “ I agree with you on your first point; however. . .” Try to have the incorrect or weak part of the answer improved: “ Bob’s answer is about 85 percent correct. Can anyone spot his slight error?”
No Answer at all Rephrase the question on a simpler level: “ Let me ask that question again this way. . .” If rewording doesn’t work, you might present more information. Then ask: “ Now that we understand more about what affects signal levels, who would like to try to tackle my original question about. . .?”