SOA & Change

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Dealing with organizational change when implementing SOA

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SOA & Change

  1. 1. SOA & Change
  2. 2. Why do people resist change? “ People Don’t Hate Change, They Hate How You’re Trying to Change Them” Michael T. Kanazawa
  3. 3. What Causes Resistance? Uncertainty, confusion, trust, job security, WIIFM (“What’s in it for me?”)
  4. 4. What Causes Resistance? Working across silos, Doing things differently then we always have
  5. 5. Plan for Change John Kotter’s 8 Steps to Change
  6. 6. Step 1 – Establish Urgency Build Strong Business Case Promote Future State
  7. 7. Step 2 – Form Powerful Guiding Coalition Secure Strong Executive Sponsorship Build team of change agents
  8. 8. Step 3 – Create a Vision Create SOA Roadmap Clearly define life in the Future State
  9. 9. Step 4 – Communicate Vision Communicate Roadmap & Future State Use all means of communication, talk in their language
  10. 10. Step 5 – Empower others to act on Vision Engage middle managers Share accountability and responsibility
  11. 11. Step 6 – Plan for and create short-term wins Start small and manageable Deliver early and often, incremental steps
  12. 12. Step 7 – Improve and Produce more Change Apply lessons learned Leverage services from previous steps
  13. 13. Step 8 – Institutionalize new approaches Governance Show business benefits, metrics
  14. 14. Key Take Away If they don’t know where they are going…. Any road will take them there!

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