Practical Soa - Kavis
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Practical Soa - Kavis

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Presentation at Zapthink's Practical SOA event in NJ on 3/25

Presentation at Zapthink's Practical SOA event in NJ on 3/25

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    Practical Soa - Kavis Practical Soa - Kavis Presentation Transcript

    • Selling SOA to the Business Mike Kavis Chief Architect
    • Discussion Points
    • Discussion Points Lessons Learned On My Soap Box
    • Business Drivers
      • This initiative will drive substantial stakeholder value by focusing on the following objectives:
      • Strategic
        • Improve Customer Experience
        • Reduce Time to Market w/current & new products
      • Operational
        • Enhance Productivity and Efficiency
        • Improve Quality
      • Financial
        • Control and Manage Costs
        • Enable Revenue Generation
    • Golden Nugget #1 – Align SOA w/Business Drivers
        • Improved Quality
        • Cost Savings
        • Increased Sales
        • Speed to Market
        • Customer
        • Satisfaction
        • B2B, B2C
    • Golden Nugget #2 – BPM is the Killer App
        • Unleash the power of BPMS tools....
        • Productivity & Control
        • Visibility & Agility
    • Golden Nugget #2 – BPM is the Killer App
        • Selling SOA as the BPM enabler is like selling....
        • It's modern
        • It's eye candy
        • They won't be able to live without it
    • Golden Nugget #2 – BPM is the Killer App
      • Selling SOA without BPM is like selling....
    • Golden Nugget #3 – Speak in Business Terms http://www.youtube.com/watch?v=DEc5zcJQ0l8
    • Golden Nugget #3 – Speak in Business Terms Focus on business benefits.... ROI, Sales, Savings Visibility, KPIs Customer Satisfaction
    • Golden Nugget #3 – Speak in Business Terms Not on the Technology....
    • Golden Nugget #3 – Speak in Business Terms Don't show them architectural diagrams
    • Golden Nugget #3 – Speak in Business Terms Don't get more technical then this....
    • Lessons Learned
    • Lessons Learned – The Good Focused on the business Did our homework Thorough POC Strong executive support Quick Wins Partnered w/experienced vendor Already achieving 30% reuse
    • Lessons Learned – The Bad Not enough professional services Dove in too fast Scope creep Underestimated testing Over aggressive schedules
    • Lessons Learned – The Ugly Forgot to sell IT!!! Did not establish governance early enough Not enough change management Assumed stack was mature
    • High up on my Soap Box The problem with SOA is not the technology, it is People ..... Unrealistic expectations Poor project management No business backing Technology focused
    • Thank You
      • Checkout my Blog at ITToolbox.com
        • http://blogs.ittoolbox.com/eai/madgreek OR
      • Google “Mike Kavis”
        • No Microsoft products were used in this presentation