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Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
Practical Soa - Kavis
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Practical Soa - Kavis

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Presentation at Zapthink's Practical SOA event in NJ on 3/25

Presentation at Zapthink's Practical SOA event in NJ on 3/25

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  • 1. Selling SOA to the Business Mike Kavis Chief Architect
  • 2. Discussion Points
  • 3. Discussion Points Lessons Learned On My Soap Box
  • 4. Business Drivers <ul><li>This initiative will drive substantial stakeholder value by focusing on the following objectives: </li></ul><ul><li>Strategic </li></ul><ul><ul><li>Improve Customer Experience </li></ul></ul><ul><ul><li>Reduce Time to Market w/current & new products </li></ul></ul><ul><li>Operational </li></ul><ul><ul><li>Enhance Productivity and Efficiency </li></ul></ul><ul><ul><li>Improve Quality </li></ul></ul><ul><li>Financial </li></ul><ul><ul><li>Control and Manage Costs </li></ul></ul><ul><ul><li>Enable Revenue Generation </li></ul></ul>
  • 5. Golden Nugget #1 – Align SOA w/Business Drivers <ul><ul><li>Improved Quality </li></ul></ul><ul><ul><li>Cost Savings </li></ul></ul><ul><ul><li>Increased Sales </li></ul></ul><ul><ul><li>Speed to Market </li></ul></ul><ul><ul><li>Customer </li></ul></ul><ul><ul><li>Satisfaction </li></ul></ul><ul><ul><li>B2B, B2C </li></ul></ul>
  • 6. Golden Nugget #2 – BPM is the Killer App <ul><ul><li>Unleash the power of BPMS tools.... </li></ul></ul><ul><ul><li>Productivity & Control </li></ul></ul><ul><ul><li>Visibility & Agility </li></ul></ul>
  • 7. Golden Nugget #2 – BPM is the Killer App <ul><ul><li>Selling SOA as the BPM enabler is like selling.... </li></ul></ul><ul><ul><li>It's modern </li></ul></ul><ul><ul><li>It's eye candy </li></ul></ul><ul><ul><li>They won't be able to live without it </li></ul></ul>
  • 8. Golden Nugget #2 – BPM is the Killer App <ul><li>Selling SOA without BPM is like selling.... </li></ul>
  • 9. Golden Nugget #3 – Speak in Business Terms http://www.youtube.com/watch?v=DEc5zcJQ0l8
  • 10. Golden Nugget #3 – Speak in Business Terms Focus on business benefits.... ROI, Sales, Savings Visibility, KPIs Customer Satisfaction
  • 11. Golden Nugget #3 – Speak in Business Terms Not on the Technology....
  • 12. Golden Nugget #3 – Speak in Business Terms Don't show them architectural diagrams
  • 13. Golden Nugget #3 – Speak in Business Terms Don't get more technical then this....
  • 14. Lessons Learned
  • 15. Lessons Learned – The Good Focused on the business Did our homework Thorough POC Strong executive support Quick Wins Partnered w/experienced vendor Already achieving 30% reuse
  • 16. Lessons Learned – The Bad Not enough professional services Dove in too fast Scope creep Underestimated testing Over aggressive schedules
  • 17. Lessons Learned – The Ugly Forgot to sell IT!!! Did not establish governance early enough Not enough change management Assumed stack was mature
  • 18. High up on my Soap Box The problem with SOA is not the technology, it is People ..... Unrealistic expectations Poor project management No business backing Technology focused
  • 19. Thank You <ul><li>Checkout my Blog at ITToolbox.com </li></ul><ul><ul><li>http://blogs.ittoolbox.com/eai/madgreek OR </li></ul></ul><ul><li>Google “Mike Kavis” </li></ul><ul><ul><li>No Microsoft products were used in this presentation </li></ul></ul>

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