Computers in Libraries 2009: Next Generation Digital Reference Tools
Upcoming SlideShare
Loading in...5
×
 

Computers in Libraries 2009: Next Generation Digital Reference Tools

on

  • 1,717 views

My presentation from Computers in Libraries 2009 on the next generation of virtual reference tools and applications and how we are incorporating them with traditional reference service.

My presentation from Computers in Libraries 2009 on the next generation of virtual reference tools and applications and how we are incorporating them with traditional reference service.

Statistics

Views

Total Views
1,717
Views on SlideShare
1,717
Embed Views
0

Actions

Likes
1
Downloads
39
Comments
0

0 Embeds 0

No embeds

Accessibility

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Computers in Libraries 2009: Next Generation Digital Reference Tools Computers in Libraries 2009: Next Generation Digital Reference Tools Presentation Transcript

  • Next Gen Digital Reference Tools Computers in Libraries 31 March 2009 Madeline Kriescher Acting Circuit Librarian U.S. Courts Library, 10 th Circuit, Denver, CO Computers in Libraries 31 March 2009 [email_address]
  • IM Reference – How’s and Why’s
    • What are the core values of your library, who are your patrons, what do they want?
    • What are your goals? Do you have a timeline?
    • How will the service be funded?
    • What kind of software will you need?
    • How much staff time is involved? Will you need to hire?
    • How will you train staff and secure patron buy-in?
    • How do you effectively market the service?
  • Traditional v. Virtual Service
    • Is the reference desk obsolete? NO!
    • E-mail is “old school” but it’s the preferred method of virtual reference service for the court.
    • Slowly introducing other forms of virtual reference service.
      • Text a librarian
      • Teaching opportunities
      • Chat
  • Social Networking
    • Facebook comes to the court…or not?
    • Using social networking for collaboration.
      • Twitter
      • Ning
      • J-Net
      • YoungFeds
    • Blogs and blawgs – internal and external.
  • Virtual Reference in CO
  • AskColorado
    • AskColorado is a real-time (chat) online service for information and research help provided by Colorado libraries.
    • AskColorado is a collaborative project among libraries of all types throughout the state.
    • Funding comes from Colorado State Library and LSTA grants, as well as other state and local monies.
    • At any time, 2-5 library staff members are working.
    • Uses Tutor.com to answer online questions.
    • U.S. Courts Library is a referral library (questions by e-mail).