Neighbours Friends and Families
       An Ontario Model Program to
    Address Violence Against Women
     in Workplaces a...
Agenda
Putting the Pieces Together
  The NFF Campaign – core content
  Evolution:
  • Community Coordination
  • Workplace...
NFF Objectives

Engage the public in the issue
Teach everyone the warning signs and risk factors
 Identify 3 “Vital Beh...
1. The NFF Campaign – core content
Purpose

  Neighbours, Friends and Families is a
      campaign to raise awareness of
    THE SIGNS OF WOMAN ABUSE
so that...
Partnership
 Neighbours, Friends and Families is a partnership
  between the Ontario Government and the Expert
Panel on Ne...
Why Focus on Woman
      Abuse?
 A gendered strategy to address
domestic violence in communities
        and workplaces
Domestic Violence – 3 Types
Situational couple violence
• most common / arguments escalate to violence
CoerciveAbuse
Woman...
Woman Abuse
• Highest risk cases             (DVDRC)

• Most serious injuries          (Stats Can)

• Preventable (because...
Ontario Domestic Homicide Death Reviews

  2006: 26 women / 6 men* / 12 children
  2007: 21 women / 11 men* / 3 children
*...
NFF – “Model Program”
The Domestic Violence Death Review Committee

…the greatest need continues to be educating all
  mem...
Tragedy in Windsor Hospital

• Lori Dupont killed by Marc Daniel at Hotel Dieu
  Grace Hospital – November 2005
• Many peo...
Critical Events and Opportunities
• Critical Events
  • Visible warning signs and risk factors
  • Should raise possibilit...
Oc
      t'0
           3/M
                ar




                                        10
                            ...
Dupont / Daniel Inquest -
       Recommendations
“to provide support to all workplaces to train all
employees about the dy...
Identifying Women at Risk

•   Warning Signs
•   High Risk Factors
•   How Can I Support Her?
•   Why Doesn‟t She Leave?
 ...
Women at Greater Risk

     • Women with disabilities
     • Aboriginal women
     • Young women (16 – 24)
Safety Planning for Women
•   Developing a Safety plan
•   Getting Ready to Leave
•   Leaving the Abuser
•   After Leaving...
When someone you care about is
           acting abusively:
•   Approach him when he is calm

•   Tell him that you are co...
20
21
Brochures & Safety Cards
Available in:
  • Arabic               •   Russian
  • Chinese Simplified   •   Somali
  • Chines...
Neighbours, Friends and Families
           Websites

   www.neighboursfriendsandfamilies.ca
        www.kanawayhitowin.ca...
The Take Away – all campaigns

• How to Intervene Safely and Effectively
• 3 Things Everyone Can Do!
Know the Rule of Isolation
Isolation is a factor that is always present in
           situations of woman abuse
…It could ...
Behaviours Designed to Interrupt
             Isolation
1. Learn to Recognize signs of abuse
2. Respond - Don‟t sit alone ...
The Journey to Intervention

See it!       Pay attention, recognize
                    the warning signs

Name it!     Br...
Practice Safe and Effective Interventions
• Use NFF information and tools in community and
  workplace settings to respond...
You don‟t have to be a hero or fix the situation.

Caring about the people around us, paying attention
     to them when t...
How it Works
Engaging The Potential and Power of Everyday Relationships

                          Relatives


           ...
YOU
2. The Evolution of Neighbours, Friends &
                 Families


                            Legislative
Local Beginnings
2002
London Coordinating Committee to End
Woman Abuse in Ontario begins
development and pilot of Neighbou...
Development of NFF Resources
2004 - 2008
  Expert Panel struck to develop a
  comprehensive provincial public education
  ...
Liberals elected 2003
Priority: Domestic Violence              OWD
                                    • Consultations
   ...
OWD
          • Launched NFF 2005




Neighbours, Friends and Families
   Public Education Campaign
OWD
                             NFF Lead
  Local
  Communities


          Neighbours, Friends and Families
             ...
NFF Regional Coordination
South West Region
• Regional Domestic Violence Coordinating
  Committees (10 communities) develo...
NFF Regional Implementation


       MCI – OWD
       Provincial Campaign

       MAG – OVSS
       Community Grant Progra...
NFF Regional Implementation


       MCI – OWD
       Provincial Campaign

       MAG – OVSS
       Community Grant Progra...
Coordination is
   Key to Change
• Government / public / private
  aligned - collaboration
• Communities working
  togethe...
54 Court Jurisdictions
        45 VAW Coordinating
        Committees



SWRCC
Building Safe and Strong Communities
                     Domestic Violence Action Plan
                       NFF - Publi...
NFF Funding

   OWD


              VJF Funding

                OVSS

CCC Funding




                            NFF Wor...
Becoming A Workplace Champion

Level 1: Information
• Introduce campaign and materials to all employees

Level 2: Educatio...
The Workplace Strategy - Rationale
1. Provides program to follow
      • Easy entry level – the „quick win‟
      • potent...
There is nothing special about Hotel Dieu
Grace Hospital – this tragedy can happen
anywhere.
                           Ma...
Why Workplaces Need to Be Involved
•   Most workplaces are unprepared
•   Many employees are affected directly and
    ind...
The Workplace Components

• 1 Hour Presentation (PPT core content)
• 2 Day Workplace Train the Trainer Program
• 2 Day Sen...
How it Works




               50
Build the List
Start from Where You Are
 Level 1
                  Level 2
                  Level 3
Be the change!
How many people?
2009 Lists – Results!!!
• Over 100 organizations recognized
• Most CC member agencies
• 21 Ministries in West Region
• Cit...
Recognizing Workplace Champions
       February 12, 2010 - 5 communities:
London, Owen Sound, Strathroy, Stratford, Windso...
Bill 168




  Support for Employers
Bill 168
Amendment to the Ontario OH&S Act
Received accent on Dec. 15, 2009
Comes into effect June 15, 2010
Requires emplo...
Bill 168

• Under section 32.0.4 of the Act
  o if an employer is aware or ought to be
   aware that domestic violence tha...
Bill 168

• How can employers take action against
  domestic violence that may occur in the
  workplace?
• Recognize the W...
Responding to D.V. in the Workplace

• In the best interests of employers to
  – be able to recognize the signs of domesti...
Introducing
a domestic violence workplace program


• Website (linked to NFF)
• Brochures
• Audit Tools
• Protocol Develop...
Self-Assessment Quiz
Assessing Your Workplace Readiness


Immediate Situation: Crisis
An employee is being stalked by an e...
Suggested Protocol re:
Disclosure and Confidentiality


Sets out principles and considerations
• Discusses information nee...
Suggested Protocol re:
Setting up an Interdisciplinary
Response Team

• Rationale
• Team Purpose / Membership
• Challenges...
Suggested Protocol re:
Communicating with Employees
at Risk

  .
• Shows how to use 3 step process:
  Recognize / Respond ...
Brochures
Recognize / Respond / Refer
Warning Signs and Risk Factors

At Risk at Work
How to Keep Yourself Safe and
Suppor...
Outcomes, Evaluation and
      Challenges
 Lessons learned from the NFF
      Experience to date
Evaluation
• Participant evaluations from community and
  workplace training (pre and post)
• Stats collection (# particip...
Evaluation NFF Workplace Training
Ontario Public Service Initiative (OPS)
2008- present
 West region 10,000 staff complet...
OPS Evaluations (n1500)
• 87% felt the content is very effective
• 90% indicated they learned important
  information abou...
NFF Resource Distribution
                 2006-2008

• 450,000 English brochures / safety cards

• 60,000 French brochure...
NFF Results (2008 Evaluation)
• 15 communities reported 165 media activities
• 1,600 community members attended
  communit...
Lessons Learned
• Program resonates in diverse communities
  and workplaces, and is very effective
• Specific direction wa...
Lessons Learned
• Challenges with mobilizing funding to pay
  for community implementation
• Challenges with evaluation – ...
In Progress
Development of DisAbility strategy
Development of Diversity strategy
Evaluation of NFF Community and
 Workp...
Coordination
     SVAP




                       Bill 168




 Provincial
Government    DVAP   Elder
                    ...
Neighbours, Friends and Families

Most Ontarians feel a personal responsibility
        for reducing woman abuse...
      ...
For more information

• www.neighboursfriendsandfamilies.ca
• Barb MacQuarrie
   Provincial Coordinator NFF Workplace
   C...
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  1. 1. Neighbours Friends and Families An Ontario Model Program to Address Violence Against Women in Workplaces and Communities
  2. 2. Agenda Putting the Pieces Together The NFF Campaign – core content Evolution: • Community Coordination • Workplace Strategy • Legislative Changes Evaluation & Lessons Learned
  3. 3. NFF Objectives Engage the public in the issue Teach everyone the warning signs and risk factors  Identify 3 “Vital Behaviours” everyone can do  Practice Safe & Effective Interventions
  4. 4. 1. The NFF Campaign – core content
  5. 5. Purpose Neighbours, Friends and Families is a campaign to raise awareness of THE SIGNS OF WOMAN ABUSE so that people who are close to an at-risk woman or abusive man can help. 5
  6. 6. Partnership Neighbours, Friends and Families is a partnership between the Ontario Government and the Expert Panel on Neighbours, Friends and Families, through the Centre for Research and Education on Violence Against Women and Children. 6
  7. 7. Why Focus on Woman Abuse? A gendered strategy to address domestic violence in communities and workplaces
  8. 8. Domestic Violence – 3 Types Situational couple violence • most common / arguments escalate to violence CoerciveAbuse Woman control* • abusive partner controls and coerces Violent Resistance • victim of coercive control fights back Johnson / CLASP – 2006 8
  9. 9. Woman Abuse • Highest risk cases (DVDRC) • Most serious injuries (Stats Can) • Preventable (because predictable) • Impact on children is devastating • Can‟t change what you can‟t name 9
  10. 10. Ontario Domestic Homicide Death Reviews 2006: 26 women / 6 men* / 12 children 2007: 21 women / 11 men* / 3 children *All but one of the male deaths were suicides after killing their partner. Death Reviews -All cases from 2002-2007 92% of violent perpetrators were male Ontario Domestic Violence Death Review Committee - 2008 10
  11. 11. NFF – “Model Program” The Domestic Violence Death Review Committee …the greatest need continues to be educating all members of the community about the warning signs of domestic violence and the appropriate action necessary to prevent it. One example…is the Neighbours, Friends and Families Campaign. (DVDRC 2005) 11
  12. 12. Tragedy in Windsor Hospital • Lori Dupont killed by Marc Daniel at Hotel Dieu Grace Hospital – November 2005 • Many people tried to help • Added complexity • Shared workplace, victim & perpetrator • Power issues, nurse and doctor 12
  13. 13. Critical Events and Opportunities • Critical Events • Visible warning signs and risk factors • Should raise possibility of danger • Opportunities • A chance to intervene • Can be missed because of uncertainty or missing information • Organizations and individuals are unprepared 13
  14. 14. Oc t'0 3/M ar 10 20 30 40 50 60 70 80 90 0 Ap '04 r'0 (1 4/M ,1) Ju ay 1 1 ne '04 '04 (2 /Ju ,1) ly' 3 2 Au 04 g'0 (0 4/S ,2) ep 3 4 Oc '04 t'0 (1, 4/N 1) ov 4 5 De '04 c'0 (0 4 4/J ,3) Fe an 8 b'0 '05 5/M (0 4 ,2) Ap ar r'0 '05 5/M (8 ,12 ay ) 10 12 Ju '05 ne (1 '05 0,2 /Ju 6) 22 22 Au ly' 05 48 g'0 (6 ,17 Dupont Inquest 5/S ) 28 ep '05 65 Oc t'0 (4, 11 5/N ) 32 ov 76 '05 (5 ,8) 37 84 Opportunity Critical Event Accumulation of Critical Events & Missed Opportunities
  15. 15. Dupont / Daniel Inquest - Recommendations “to provide support to all workplaces to train all employees about the dynamics of domestic violence….as well as what to do if faced with a situation where violence enters the workplace …model programs such as Neighbours, Friends and Families may be expanded in Ontario and be more directly inclusive of the role of the workplace”. 15
  16. 16. Identifying Women at Risk • Warning Signs • High Risk Factors • How Can I Support Her? • Why Doesn‟t She Leave? • Understanding the traps 16
  17. 17. Women at Greater Risk • Women with disabilities • Aboriginal women • Young women (16 – 24)
  18. 18. Safety Planning for Women • Developing a Safety plan • Getting Ready to Leave • Leaving the Abuser • After Leaving Referral Information: The Assaulted Women‟s Helpline 18
  19. 19. When someone you care about is acting abusively: • Approach him when he is calm • Tell him that you are concerned for the safety of his partner and children and that there is help for him • Recognize that confrontational, argumentative approaches may make the situation worse and put her at higher risk 19
  20. 20. 20
  21. 21. 21
  22. 22. Brochures & Safety Cards Available in: • Arabic • Russian • Chinese Simplified • Somali • Chinese • Spanish • English • Tamil • Farsi • Vietnamese • French • Swahili (New) • Korean • Creole (New) • Punjabi Indian • Kirundi (New) • Punjabi Pakistani • Lingala (New)
  23. 23. Neighbours, Friends and Families Websites www.neighboursfriendsandfamilies.ca www.kanawayhitowin.ca www.voisinsamisetfamilles.ca 23
  24. 24. The Take Away – all campaigns • How to Intervene Safely and Effectively • 3 Things Everyone Can Do!
  25. 25. Know the Rule of Isolation Isolation is a factor that is always present in situations of woman abuse …It could even be considered a necessary condition As the abuse escalates – the isolation becomes more profound
  26. 26. Behaviours Designed to Interrupt Isolation 1. Learn to Recognize signs of abuse 2. Respond - Don‟t sit alone with suspicions and questions 3. Seek help and take appropriate action – Refer to professionals SEE IT – NAME IT – CHECK IT
  27. 27. The Journey to Intervention See it! Pay attention, recognize the warning signs Name it! Break the rule of isolation! Talk to someone Check it! Use the experts to figure out what to do next…
  28. 28. Practice Safe and Effective Interventions • Use NFF information and tools in community and workplace settings to respond to domestic violence • Provide NFF training and engagement strategies to raise confidence and skills to support early interventions • Understand woman abuse as a community and workplace issue where everyone has a role to play. • Safe families make for safe communities
  29. 29. You don‟t have to be a hero or fix the situation. Caring about the people around us, paying attention to them when there are signs of trouble and responding appropriately is radical social change. Little things count
  30. 30. How it Works Engaging The Potential and Power of Everyday Relationships Relatives Friends Co-Workers YOU Neighbours Committees Manager
  31. 31. YOU
  32. 32. 2. The Evolution of Neighbours, Friends & Families Legislative
  33. 33. Local Beginnings 2002 London Coordinating Committee to End Woman Abuse in Ontario begins development and pilot of Neighbour 2 Neighbour (N2N) Campaign, modified from a model developed in San Francisco.
  34. 34. Development of NFF Resources 2004 - 2008 Expert Panel struck to develop a comprehensive provincial public education and awareness raising campaign 2005 NFF Community Campaign formally launched
  35. 35. Liberals elected 2003 Priority: Domestic Violence OWD • Consultations • DVAP N2N Neighbours, Friends and Families Public Education Campaign
  36. 36. OWD • Launched NFF 2005 Neighbours, Friends and Families Public Education Campaign
  37. 37. OWD NFF Lead Local Communities Neighbours, Friends and Families Public Education Campaign MCSS Funding for DV Coordination MAG – OVSS Community Grant Program
  38. 38. NFF Regional Coordination South West Region • Regional Domestic Violence Coordinating Committees (10 communities) develops a regional strategy for implementation of NFF in communities
  39. 39. NFF Regional Implementation MCI – OWD Provincial Campaign MAG – OVSS Community Grant Program MCSS Funding for DV Coordination
  40. 40. NFF Regional Implementation MCI – OWD Provincial Campaign MAG – OVSS Community Grant Program MCSS Funding for DV Coordination
  41. 41. Coordination is Key to Change • Government / public / private aligned - collaboration • Communities working together on shared goals • Supporting each other • Sharing knowledge • Making resources go further • Improving services
  42. 42. 54 Court Jurisdictions 45 VAW Coordinating Committees SWRCC
  43. 43. Building Safe and Strong Communities Domestic Violence Action Plan NFF - Public Education MAG - OVSS MCI -OWD MCSS Community Grants Lead Ministry for Provincial DV Community Program Implementation Coordination Opportunities for project Provincial vantage point Opportunity for greater innovation in citizen and enables information sharing, coordination in community engagement at connectivity, support for local communities, and between local level efforts, ongoing strategy communities, using NFF as the link Community Implementation
  44. 44. NFF Funding OWD VJF Funding OVSS CCC Funding NFF Workplace Strategy
  45. 45. Becoming A Workplace Champion Level 1: Information • Introduce campaign and materials to all employees Level 2: Education • 1 hour presentation to all employees Level 3: Sustainability • Train the Trainer (2 day) / Intervention Workshop (1 day) 45
  46. 46. The Workplace Strategy - Rationale 1. Provides program to follow • Easy entry level – the „quick win‟ • potential for provincial consistency • uses existing infrastructure of organizations 2. Ensures all employees receive information 3. Reduces risks by preparing employees to: • Recognize warning signs and high risk factors • Respond appropriately • Make referrals 4. Provides DV education - Bill 168 46
  47. 47. There is nothing special about Hotel Dieu Grace Hospital – this tragedy can happen anywhere. Mary Benson Albers HDGH HR Director
  48. 48. Why Workplaces Need to Be Involved • Most workplaces are unprepared • Many employees are affected directly and indirectly • Multiple concerns such as security, health, performance, productivity • In 9 out of 10 workplace incidents, the victim later confides in a co-worker • Employers & co-workers can make a difference • The workplace is where the victim can be found by her abuser. 48
  49. 49. The Workplace Components • 1 Hour Presentation (PPT core content) • 2 Day Workplace Train the Trainer Program • 2 Day Senior Management Training • Intervention Workshops (See it – Name it – Check it) • Workplace Champion Recognition • Links with existing community resources 49
  50. 50. How it Works 50
  51. 51. Build the List
  52. 52. Start from Where You Are
  53. 53.  Level 1  Level 2  Level 3 Be the change!
  54. 54. How many people?
  55. 55. 2009 Lists – Results!!! • Over 100 organizations recognized • Most CC member agencies • 21 Ministries in West Region • Cities of Windsor, London • 3 Municipalities • 3 Hospitals • Bruce Power • Royal Bank (London) • Tim Hortons
  56. 56. Recognizing Workplace Champions February 12, 2010 - 5 communities: London, Owen Sound, Strathroy, Stratford, Windsor 57
  57. 57. Bill 168 Support for Employers
  58. 58. Bill 168 Amendment to the Ontario OH&S Act Received accent on Dec. 15, 2009 Comes into effect June 15, 2010 Requires employers oTo develop policies and programs to help prevent WP violence and harassment Bill 168 oTo take reasonable precautions to protect employees from domestic violence in WP
  59. 59. Bill 168 • Under section 32.0.4 of the Act o if an employer is aware or ought to be aware that domestic violence that is likely to expose a worker to physical injury may occur in the workplace, the employer must take every reasonable precaution to protect the worker.
  60. 60. Bill 168 • How can employers take action against domestic violence that may occur in the workplace? • Recognize the Warning Signs! • Risk is variable – difficult to predict when a situation will escalate to physical violence
  61. 61. Responding to D.V. in the Workplace • In the best interests of employers to – be able to recognize the signs of domestic violence – assess the potential risk to the victim, co- workers and other bystanders – have measures and procedures in place to control risks
  62. 62. Introducing a domestic violence workplace program • Website (linked to NFF) • Brochures • Audit Tools • Protocol Development • Support for Employers
  63. 63. Self-Assessment Quiz Assessing Your Workplace Readiness Immediate Situation: Crisis An employee is being stalked by an ex-boyfriend. You are the security advisor • What would you do? • How would your workplace handle this situation? • What resources would you turn to?
  64. 64. Suggested Protocol re: Disclosure and Confidentiality Sets out principles and considerations • Discusses information needs • Suggests a series of “DOs, DON’Ts and MUST DOs that can be adapted • Provides examples
  65. 65. Suggested Protocol re: Setting up an Interdisciplinary Response Team • Rationale • Team Purpose / Membership • Challenges • Key Considerations • Scope • Relationship to Joint Health & Safety • Relationship to community resources
  66. 66. Suggested Protocol re: Communicating with Employees at Risk . • Shows how to use 3 step process: Recognize / Respond / Refer • Suggests quick list of DOs and DON’Ts • Provides some “scripts” and conversation starters to help you voice your concern and support • Lists additional resources
  67. 67. Brochures Recognize / Respond / Refer Warning Signs and Risk Factors At Risk at Work How to Keep Yourself Safe and Supported
  68. 68. Outcomes, Evaluation and Challenges Lessons learned from the NFF Experience to date
  69. 69. Evaluation • Participant evaluations from community and workplace training (pre and post) • Stats collection (# participants, resources distributed, media events, etc.) • Qualitative Evaluation Report “At Grass Level” (2008) • Evaluation Report “Evaluation of NFF” (2009) • Annual reports to funders
  70. 70. Evaluation NFF Workplace Training Ontario Public Service Initiative (OPS) 2008- present  West region 10,000 staff completed Level 1  5,000 have had the Level 2 training  50 trained facilitators in multiple ministries (level 3 training)  21 Ontario ministries participated in training  Eastern Region 9,000 staff completed Level 1  40 trained facilitators (Level 3 training)
  71. 71. OPS Evaluations (n1500) • 87% felt the content is very effective • 90% indicated they learned important information about warning signs. • 93% strongly agree that they have a role to play in ending woman abuse. • 85% have an idea about the role they can play. • 94% strongly believe the NFF content is important for all OPS employees
  72. 72. NFF Resource Distribution 2006-2008 • 450,000 English brochures / safety cards • 60,000 French brochures / safety cards • 385,000 other language brochures / cards
  73. 73. NFF Results (2008 Evaluation) • 15 communities reported 165 media activities • 1,600 community members attended community presentations • 91% of participants reported they felt more prepared to identify warning signs. • 87% reported they were more prepared to provide referrals • 100% it‟s important to offer NFF in their workplaces and communities
  74. 74. Lessons Learned • Program resonates in diverse communities and workplaces, and is very effective • Specific direction wanted – what do I say? • Community development model extremely successful • Using circles of influence delivers the program in unique and effective ways • Starting assumption key
  75. 75. Lessons Learned • Challenges with mobilizing funding to pay for community implementation • Challenges with evaluation – collecting statistics is difficult in communities • Sustainability planning is incomplete - program requires ongoing provincial funding support
  76. 76. In Progress Development of DisAbility strategy Development of Diversity strategy Evaluation of NFF Community and Workplace programs Sustainability Planning  Development of new Resources for Workplaces
  77. 77. Coordination SVAP Bill 168 Provincial Government DVAP Elder Abuse
  78. 78. Neighbours, Friends and Families Most Ontarians feel a personal responsibility for reducing woman abuse... recognizing it is the first step Take the warning signs seriously 79
  79. 79. For more information • www.neighboursfriendsandfamilies.ca • Barb MacQuarrie Provincial Coordinator NFF Workplace Campaign, Centre for Research and Education on Violence Against Women and Children, University of Western Ontario bmacquar@uwo.ca

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