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  • 1. Neighbours Friends and Families An Ontario Model Program to Address Violence Against Women in Workplaces and Communities
  • 2. Agenda Putting the Pieces Together The NFF Campaign – core content Evolution: • Community Coordination • Workplace Strategy • Legislative Changes Evaluation & Lessons Learned
  • 3. NFF Objectives Engage the public in the issue Teach everyone the warning signs and risk factors  Identify 3 “Vital Behaviours” everyone can do  Practice Safe & Effective Interventions
  • 4. 1. The NFF Campaign – core content
  • 5. Purpose Neighbours, Friends and Families is a campaign to raise awareness of THE SIGNS OF WOMAN ABUSE so that people who are close to an at-risk woman or abusive man can help. 5
  • 6. Partnership Neighbours, Friends and Families is a partnership between the Ontario Government and the Expert Panel on Neighbours, Friends and Families, through the Centre for Research and Education on Violence Against Women and Children. 6
  • 7. Why Focus on Woman Abuse? A gendered strategy to address domestic violence in communities and workplaces
  • 8. Domestic Violence – 3 Types Situational couple violence • most common / arguments escalate to violence CoerciveAbuse Woman control* • abusive partner controls and coerces Violent Resistance • victim of coercive control fights back Johnson / CLASP – 2006 8
  • 9. Woman Abuse • Highest risk cases (DVDRC) • Most serious injuries (Stats Can) • Preventable (because predictable) • Impact on children is devastating • Can‟t change what you can‟t name 9
  • 10. Ontario Domestic Homicide Death Reviews 2006: 26 women / 6 men* / 12 children 2007: 21 women / 11 men* / 3 children *All but one of the male deaths were suicides after killing their partner. Death Reviews -All cases from 2002-2007 92% of violent perpetrators were male Ontario Domestic Violence Death Review Committee - 2008 10
  • 11. NFF – “Model Program” The Domestic Violence Death Review Committee …the greatest need continues to be educating all members of the community about the warning signs of domestic violence and the appropriate action necessary to prevent it. One example…is the Neighbours, Friends and Families Campaign. (DVDRC 2005) 11
  • 12. Tragedy in Windsor Hospital • Lori Dupont killed by Marc Daniel at Hotel Dieu Grace Hospital – November 2005 • Many people tried to help • Added complexity • Shared workplace, victim & perpetrator • Power issues, nurse and doctor 12
  • 13. Critical Events and Opportunities • Critical Events • Visible warning signs and risk factors • Should raise possibility of danger • Opportunities • A chance to intervene • Can be missed because of uncertainty or missing information • Organizations and individuals are unprepared 13
  • 14. Oc t'0 3/M ar 10 20 30 40 50 60 70 80 90 0 Ap '04 r'0 (1 4/M ,1) Ju ay 1 1 ne '04 '04 (2 /Ju ,1) ly' 3 2 Au 04 g'0 (0 4/S ,2) ep 3 4 Oc '04 t'0 (1, 4/N 1) ov 4 5 De '04 c'0 (0 4 4/J ,3) Fe an 8 b'0 '05 5/M (0 4 ,2) Ap ar r'0 '05 5/M (8 ,12 ay ) 10 12 Ju '05 ne (1 '05 0,2 /Ju 6) 22 22 Au ly' 05 48 g'0 (6 ,17 Dupont Inquest 5/S ) 28 ep '05 65 Oc t'0 (4, 11 5/N ) 32 ov 76 '05 (5 ,8) 37 84 Opportunity Critical Event Accumulation of Critical Events & Missed Opportunities
  • 15. Dupont / Daniel Inquest - Recommendations “to provide support to all workplaces to train all employees about the dynamics of domestic violence….as well as what to do if faced with a situation where violence enters the workplace …model programs such as Neighbours, Friends and Families may be expanded in Ontario and be more directly inclusive of the role of the workplace”. 15
  • 16. Identifying Women at Risk • Warning Signs • High Risk Factors • How Can I Support Her? • Why Doesn‟t She Leave? • Understanding the traps 16
  • 17. Women at Greater Risk • Women with disabilities • Aboriginal women • Young women (16 – 24)
  • 18. Safety Planning for Women • Developing a Safety plan • Getting Ready to Leave • Leaving the Abuser • After Leaving Referral Information: The Assaulted Women‟s Helpline 18
  • 19. When someone you care about is acting abusively: • Approach him when he is calm • Tell him that you are concerned for the safety of his partner and children and that there is help for him • Recognize that confrontational, argumentative approaches may make the situation worse and put her at higher risk 19
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  • 22. Brochures & Safety Cards Available in: • Arabic • Russian • Chinese Simplified • Somali • Chinese • Spanish • English • Tamil • Farsi • Vietnamese • French • Swahili (New) • Korean • Creole (New) • Punjabi Indian • Kirundi (New) • Punjabi Pakistani • Lingala (New)
  • 23. Neighbours, Friends and Families Websites www.neighboursfriendsandfamilies.ca www.kanawayhitowin.ca www.voisinsamisetfamilles.ca 23
  • 24. The Take Away – all campaigns • How to Intervene Safely and Effectively • 3 Things Everyone Can Do!
  • 25. Know the Rule of Isolation Isolation is a factor that is always present in situations of woman abuse …It could even be considered a necessary condition As the abuse escalates – the isolation becomes more profound
  • 26. Behaviours Designed to Interrupt Isolation 1. Learn to Recognize signs of abuse 2. Respond - Don‟t sit alone with suspicions and questions 3. Seek help and take appropriate action – Refer to professionals SEE IT – NAME IT – CHECK IT
  • 27. The Journey to Intervention See it! Pay attention, recognize the warning signs Name it! Break the rule of isolation! Talk to someone Check it! Use the experts to figure out what to do next…
  • 28. Practice Safe and Effective Interventions • Use NFF information and tools in community and workplace settings to respond to domestic violence • Provide NFF training and engagement strategies to raise confidence and skills to support early interventions • Understand woman abuse as a community and workplace issue where everyone has a role to play. • Safe families make for safe communities
  • 29. You don‟t have to be a hero or fix the situation. Caring about the people around us, paying attention to them when there are signs of trouble and responding appropriately is radical social change. Little things count
  • 30. How it Works Engaging The Potential and Power of Everyday Relationships Relatives Friends Co-Workers YOU Neighbours Committees Manager
  • 31. YOU
  • 32. 2. The Evolution of Neighbours, Friends & Families Legislative
  • 33. Local Beginnings 2002 London Coordinating Committee to End Woman Abuse in Ontario begins development and pilot of Neighbour 2 Neighbour (N2N) Campaign, modified from a model developed in San Francisco.
  • 34. Development of NFF Resources 2004 - 2008 Expert Panel struck to develop a comprehensive provincial public education and awareness raising campaign 2005 NFF Community Campaign formally launched
  • 35. Liberals elected 2003 Priority: Domestic Violence OWD • Consultations • DVAP N2N Neighbours, Friends and Families Public Education Campaign
  • 36. OWD • Launched NFF 2005 Neighbours, Friends and Families Public Education Campaign
  • 37. OWD NFF Lead Local Communities Neighbours, Friends and Families Public Education Campaign MCSS Funding for DV Coordination MAG – OVSS Community Grant Program
  • 38. NFF Regional Coordination South West Region • Regional Domestic Violence Coordinating Committees (10 communities) develops a regional strategy for implementation of NFF in communities
  • 39. NFF Regional Implementation MCI – OWD Provincial Campaign MAG – OVSS Community Grant Program MCSS Funding for DV Coordination
  • 40. NFF Regional Implementation MCI – OWD Provincial Campaign MAG – OVSS Community Grant Program MCSS Funding for DV Coordination
  • 41. Coordination is Key to Change • Government / public / private aligned - collaboration • Communities working together on shared goals • Supporting each other • Sharing knowledge • Making resources go further • Improving services
  • 42. 54 Court Jurisdictions 45 VAW Coordinating Committees SWRCC
  • 43. Building Safe and Strong Communities Domestic Violence Action Plan NFF - Public Education MAG - OVSS MCI -OWD MCSS Community Grants Lead Ministry for Provincial DV Community Program Implementation Coordination Opportunities for project Provincial vantage point Opportunity for greater innovation in citizen and enables information sharing, coordination in community engagement at connectivity, support for local communities, and between local level efforts, ongoing strategy communities, using NFF as the link Community Implementation
  • 44. NFF Funding OWD VJF Funding OVSS CCC Funding NFF Workplace Strategy
  • 45. Becoming A Workplace Champion Level 1: Information • Introduce campaign and materials to all employees Level 2: Education • 1 hour presentation to all employees Level 3: Sustainability • Train the Trainer (2 day) / Intervention Workshop (1 day) 45
  • 46. The Workplace Strategy - Rationale 1. Provides program to follow • Easy entry level – the „quick win‟ • potential for provincial consistency • uses existing infrastructure of organizations 2. Ensures all employees receive information 3. Reduces risks by preparing employees to: • Recognize warning signs and high risk factors • Respond appropriately • Make referrals 4. Provides DV education - Bill 168 46
  • 47. There is nothing special about Hotel Dieu Grace Hospital – this tragedy can happen anywhere. Mary Benson Albers HDGH HR Director
  • 48. Why Workplaces Need to Be Involved • Most workplaces are unprepared • Many employees are affected directly and indirectly • Multiple concerns such as security, health, performance, productivity • In 9 out of 10 workplace incidents, the victim later confides in a co-worker • Employers & co-workers can make a difference • The workplace is where the victim can be found by her abuser. 48
  • 49. The Workplace Components • 1 Hour Presentation (PPT core content) • 2 Day Workplace Train the Trainer Program • 2 Day Senior Management Training • Intervention Workshops (See it – Name it – Check it) • Workplace Champion Recognition • Links with existing community resources 49
  • 50. How it Works 50
  • 51. Build the List
  • 52. Start from Where You Are
  • 53.  Level 1  Level 2  Level 3 Be the change!
  • 54. How many people?
  • 55. 2009 Lists – Results!!! • Over 100 organizations recognized • Most CC member agencies • 21 Ministries in West Region • Cities of Windsor, London • 3 Municipalities • 3 Hospitals • Bruce Power • Royal Bank (London) • Tim Hortons
  • 56. Recognizing Workplace Champions February 12, 2010 - 5 communities: London, Owen Sound, Strathroy, Stratford, Windsor 57
  • 57. Bill 168 Support for Employers
  • 58. Bill 168 Amendment to the Ontario OH&S Act Received accent on Dec. 15, 2009 Comes into effect June 15, 2010 Requires employers oTo develop policies and programs to help prevent WP violence and harassment Bill 168 oTo take reasonable precautions to protect employees from domestic violence in WP
  • 59. Bill 168 • Under section 32.0.4 of the Act o if an employer is aware or ought to be aware that domestic violence that is likely to expose a worker to physical injury may occur in the workplace, the employer must take every reasonable precaution to protect the worker.
  • 60. Bill 168 • How can employers take action against domestic violence that may occur in the workplace? • Recognize the Warning Signs! • Risk is variable – difficult to predict when a situation will escalate to physical violence
  • 61. Responding to D.V. in the Workplace • In the best interests of employers to – be able to recognize the signs of domestic violence – assess the potential risk to the victim, co- workers and other bystanders – have measures and procedures in place to control risks
  • 62. Introducing a domestic violence workplace program • Website (linked to NFF) • Brochures • Audit Tools • Protocol Development • Support for Employers
  • 63. Self-Assessment Quiz Assessing Your Workplace Readiness Immediate Situation: Crisis An employee is being stalked by an ex-boyfriend. You are the security advisor • What would you do? • How would your workplace handle this situation? • What resources would you turn to?
  • 64. Suggested Protocol re: Disclosure and Confidentiality Sets out principles and considerations • Discusses information needs • Suggests a series of “DOs, DON’Ts and MUST DOs that can be adapted • Provides examples
  • 65. Suggested Protocol re: Setting up an Interdisciplinary Response Team • Rationale • Team Purpose / Membership • Challenges • Key Considerations • Scope • Relationship to Joint Health & Safety • Relationship to community resources
  • 66. Suggested Protocol re: Communicating with Employees at Risk . • Shows how to use 3 step process: Recognize / Respond / Refer • Suggests quick list of DOs and DON’Ts • Provides some “scripts” and conversation starters to help you voice your concern and support • Lists additional resources
  • 67. Brochures Recognize / Respond / Refer Warning Signs and Risk Factors At Risk at Work How to Keep Yourself Safe and Supported
  • 68. Outcomes, Evaluation and Challenges Lessons learned from the NFF Experience to date
  • 69. Evaluation • Participant evaluations from community and workplace training (pre and post) • Stats collection (# participants, resources distributed, media events, etc.) • Qualitative Evaluation Report “At Grass Level” (2008) • Evaluation Report “Evaluation of NFF” (2009) • Annual reports to funders
  • 70. Evaluation NFF Workplace Training Ontario Public Service Initiative (OPS) 2008- present  West region 10,000 staff completed Level 1  5,000 have had the Level 2 training  50 trained facilitators in multiple ministries (level 3 training)  21 Ontario ministries participated in training  Eastern Region 9,000 staff completed Level 1  40 trained facilitators (Level 3 training)
  • 71. OPS Evaluations (n1500) • 87% felt the content is very effective • 90% indicated they learned important information about warning signs. • 93% strongly agree that they have a role to play in ending woman abuse. • 85% have an idea about the role they can play. • 94% strongly believe the NFF content is important for all OPS employees
  • 72. NFF Resource Distribution 2006-2008 • 450,000 English brochures / safety cards • 60,000 French brochures / safety cards • 385,000 other language brochures / cards
  • 73. NFF Results (2008 Evaluation) • 15 communities reported 165 media activities • 1,600 community members attended community presentations • 91% of participants reported they felt more prepared to identify warning signs. • 87% reported they were more prepared to provide referrals • 100% it‟s important to offer NFF in their workplaces and communities
  • 74. Lessons Learned • Program resonates in diverse communities and workplaces, and is very effective • Specific direction wanted – what do I say? • Community development model extremely successful • Using circles of influence delivers the program in unique and effective ways • Starting assumption key
  • 75. Lessons Learned • Challenges with mobilizing funding to pay for community implementation • Challenges with evaluation – collecting statistics is difficult in communities • Sustainability planning is incomplete - program requires ongoing provincial funding support
  • 76. In Progress Development of DisAbility strategy Development of Diversity strategy Evaluation of NFF Community and Workplace programs Sustainability Planning  Development of new Resources for Workplaces
  • 77. Coordination SVAP Bill 168 Provincial Government DVAP Elder Abuse
  • 78. Neighbours, Friends and Families Most Ontarians feel a personal responsibility for reducing woman abuse... recognizing it is the first step Take the warning signs seriously 79
  • 79. For more information • www.neighboursfriendsandfamilies.ca • Barb MacQuarrie Provincial Coordinator NFF Workplace Campaign, Centre for Research and Education on Violence Against Women and Children, University of Western Ontario bmacquar@uwo.ca