Communication of Technical
Services, PWD, Bernalillo County.
 A breeding ground of Communication
Management and Leadership?

Lets Warm Up.
 Has management ever heard of a
subject line? Apparently not.

It only gets better!
 Non-mgt must define objectives for
mgt, and still no subject line from
mgt.

Clear must be managements
favorite color.

Who Are Our Customers?
 According to TS leadership, we are
our own customers.
 Apparently, its not the citizens of the
county or the project sponsor.

Out mgt really communicates
the ethics of our org well.

Want to see the project files?
 You cant, but lets build another one
and not keep any project files.

Quality in our Mission
 Did you know that Quality is in our
Mission Statement?
 But if you want to learn about
Quality, take it on your own time and
expense.

Lets be transparent and write
two PO’s per project.

Training Important?
 Lets implement a new system, train
once, and then deny any more.

Lets streamline our processes.
 Or just waste more taxpayers
money?

And more streamlining.
 Or more waste and abuse?

Do our mgrs understand finance or
our suppliers ?

Not Finance.

And not our suppliers.

What about the Freedom of
Information Act (FOIA)?

Conclusion
 You VOTE, does Technical Services
Management know much of
anything?
 16 non-management team members
gone from TS in two years and
counting.
 Same management team in last two
years.