1. Terra Firma
Medical Systems
To: Stephanie Clark
By: Annova Consulting
William Trudau
Awin Ye
Matt Baril
Date: April 20, 2010
Annova
Consulting
2. Executive Summary
Consolidate
Applications
Retain
Essential
Centralize Staff
ERP
STAR Strategy
Outsource Outsource
Data Center Network
Management
Annova Consulting
2 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
3. Executive Summary
Consolidate
Applications
Retain
Essential $55 M Cost Savings
Centralize Staff
ERP
Enable Technology to
STAR Strategy Add Business Value
Outsource Outsource
Data Center Network
Management
Annova Consulting
3 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
4. Executive Summary
―Cloud Projects
Technologies‖
Consolidate
Applications
Retain
Centralize
Essential
ERP
Staff
STAR Strategy
Outsource Outsource
Data Center Network
Management Annova Consulting
4 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
5. Executive Summary
$7 Billion in
Revenues in 2015
―Cloud Projects
Technologies‖
STAR Strategy
Annova Consulting
5 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
6. Agenda
• Analysis
• Symptoms and causes
• Recommendation
• Business process diagram
• System architecture diagram
• Project timeline & execution plan
• Risk analysis & mitigation plan
• Resource requirements & financial analysis
• Conclusion
Annova Consulting
6 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
7. Terra Firma’s Operations
Annova Consulting
7 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
8. Terra Firma’s Operations
• 22 field offices
• Over 5200 employees
• Will be merged with Siemens in August
• Products and services
• CT
• MRI
• X-ray
• Nuclear medicine
• Ultrasound
• PET
• Technical support
• System integration services
• Packaged software products
• DigiRayZ
Annova Consulting
8 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
9. Terra Firma as a Public Company
Being acquired by a publicly traded company means things will be
different for Terra Firma now.
Sarbanes-Oxley Act
Greater management responsibility. A strong
ERP solution to support compliance as
paramount.
Increased Exposure
More transparency in the company’s
operations. Financial information needs to
be reported in Siemens consolidated report
More Shareholders
Possibility of more control over multiple
owners, possibly with conflicting directions.
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
10. Sustaining Profitability
Current Line of Business Current CAGR Current Line of Business Current CAGR
Flat panel X-ray detectors 7.28% System Integration Services 20.68%
Other CT/PET/SPECT detectors 13.94% Packaged Software Products 51.19%
Technical support contracts 8.57% DigiRayZ Product Line 48.36%
Annova Consulting
10 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
11. Terra Firma Revenue Breakdown
Revenue (2005) Revenue (2009)
Hardware Hardware
Software and Services Software and Services
18% 33%
67%
82%
Compound Annual Growth Rate (2005-2009)
Hardware 9.45%
Software and Services 15.15%
Annova Consulting
11 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
12. Terra Firma’s Core Competency
High quality
Terra Firma’s Core
design Competency
Knowledge
Innovative
of detector
technology
physics &
generation
the biological
process
processes
Annova Consulting
12 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
13. It’s the Iceberg
The network crash and the
discovery of the database
issues are just the tip of the
iceberg. They are merely
symptoms of what is
underneath.
Annova Consulting
13 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
14. Symptoms and Causes
Communication Corrupted DB Inconsistent
Standstill Data losses Missing logs
breakdown tables data
Symptoms
Root Cause
Annova Consulting
14
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
15. Symptoms and Causes
Communication Corrupted DB Inconsistent
Network Architecture
Standstill
breakdown
Data losses Data
Missing logs Center
tables data
Symptoms
Main &
Router Network
Second
Failure Crash
switch failure
Application never
Redundant
tested in
system Legacy systems
production
(architecture)
environment
Limited Not enough 200
budget staff applications
Lack of Too much
Lack proper
emphasis on High attrition influence from
PM standards
IT executives
IT is used to run the business and not grow Root Cause
Annova Consulting
15
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
16. Current Situation
Where you want
Current Situation Obstacles Recommendation
to be
Sales growing
Router &
at significant
switch outage
high rate
Take away the
STAR Strategy obstacles and
increase Terra
Firma’s
competitive
Network crash edge
IT only used to
18 hours
run the
costing
business
NZD25M
Annova Consulting
16 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
17. Recommendation
Consolidate Applications
(with a 4-to-1 ratio)
Retain
Centralize ERP Essential Staff
(with criteria laid out) (reduce regrettable
STAR Strategy attrition)
Outsource Outsource
Data Center Network Management
(Focus efforts into GTB) (to local external partners)
Annova Consulting
17 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
18. Integrate & Focus
Set Central
Criteria ERP
Consolidate Core Data
Select
Applications
Integrate Focus Competencies center
Eliminate Network
Annova Consulting
18 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
19. Consolidation & Integration
Reduce from 200 applications to 50
Complexity
ROI
Cost
Resources Availability
Risk
Streamline Processes
Annova Consulting
19 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
20. Integration Criteria Example
Criteria Proportion Visual Studio Eclipse
Return on Investment 25% 15 25
Criticality 20% 20 20
Sustainable 20% 10 20
Frequency of Use 15% 15 15
Scalable 12% 6 12
Learning Curve 8% 8 4
Total: 100% 74% 96%
Annova Consulting
20 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
21. Integration Criteria Example
Criteria Proportion Visual Studio Eclipse
Return on Investment 25% 15 25
Criticality 20% 20 20
Sustainable 20% 10 20
Frequency of Use 15% 15 15
Scalable 12% 6 12
Learning Curve 8% 8 4
Total: 100% 74% 96%
Recommend
to keep
Annova Consulting
21 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
22. Moving on to Focus
Set Central
Criteria ERP
Consolidate Core Data
Select
Applications
Integrate Focus Competencies Center
Eliminate Network
Annova Consulting
22 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
23. IT Architecture - Redundant
Annova Consulting
23 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
24. IT Architecture - Duplicate
Annova Consulting
24 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
25. Siemens Current Technologies
Annova Consulting
25 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
26. New IT Architecture
Annova Consulting
26 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
27. New IT Architecture
Annova Consulting
27 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
28. New IT Architecture
Annova Consulting
28 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
29. Outsourcing
Issue: Router, primary and secondary
switches failure
Network
• Release an RFP
Management
Issue: Missing log files, corrupted
tables, inconsistent application data
Data Center • Move to Siemens Data Warehousing
By outsourcing non Core Competencies, Terra Firma will free
resources to undertake more important value added projects
Annova Consulting
29 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
30. Value Added Projects
Cloud Storage Cloud Collaboration
Value
Grid Computing Proposition Mobile Technology
Analytics/Data mining Compression Tools
Annova Consulting
30 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
31. Mobile + ―Cloud-boration‖
Project
MyCloud
Support and
collaboration
between doctors
and specialists
which are
location and time
insensitive using
virtual private
cloud technology
Annova Consulting
31 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
33. Mobile + ―Cloud-boration‖
Project
My Cloud
support and
collaboration
between doctors
and specialists
which are
location and time
insensitive using
virtual private
cloud technology
Annova Consulting
33 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
35. Mobile + ―Cloud-boration‖
Project
My Cloud
support and
collaboration
between doctors
and specialists
which are
location and time
insensitive using
virtual private
cloud technology
Annova Consulting
35 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
36. Mobile Access
Annova Consulting
36 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
37. Reduce Regrettable Attrition
Exciting
Projects
Work Life Reduce
Incentive
Balance Regrettable
Attrition Programs
Software
Division
Annova Consulting
37 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
38. Implementation – Outsource Network Management
Start date: April 30th 2010
End date: March 3rd 2011 Consolidate
Applications
Resource Allocation: 50 hcm Retain
Centralize ERP
Essential Staff
Outsource Outsource
Data Center Network Management
Annova Consulting
38 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
39. Implementation – Outsource Data Center
Start date: April 30th 2010
End date: February 10th 2011 Consolidate
Resource Allocation: 67 hcm Applications
Retain
Centralize ERP
Essential Staff
Outsource Outsource
Data Center Network Management
Annova Consulting
39 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
40. Implementation - Centralization
Consolidate
Applications
Start date: April 30th 2010
Retain
End date: March 22nd 2011 Centralize ERP
Essential Staff
Resource Allocation: 53 hcm
Outsource Outsource
Data Center Network Management
Annova Consulting
40 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
41. Implementation – Consolidation
Consolidate
Start date: April 30th 2010 Applications
End date: June 10th 2011 Centralize ERP
Retain
Essential Staff
Resource Allocation: 135 hcm
Outsource Outsource
Data Center Network Management
Annova Consulting
41 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
42. Implementation Timeline
ID T ask Name Duration April May June July August September
October NovemberDecemberJanuary February March April May June July August September
Octob
1 Outsource Network 222 days
2 Assign staff for task 2 days
3 Write RFP for Network Maintenance 14 days Assigned staff
4 Submit RFP for approval 7 days Assigned staff
5 Wait for Proposals and prepare change 21 days Assigned staff
6 Evaluation and Selection of network vendor 63 days Clark,others
7 Negotiations 21 days Assigned staff
8 Signature 3 days Clark
9 T ransfer Maintenance 91 days Vendor & Various
10 T raning and Seminar of new change 7 days Vendor & Various
11
12 Outsource Data Center 143 days
13 Discuss Data Centre Solution with Oracle 21 days Existing Data Center Head
14 Evaluate costs and benefits of options 21 days Existing Data Center Head & Clark
15 Negotiations 14 days Existing Data Center Head
16 Draft up SLA for Clark's Approval 7 days Existing Data Center Head
17 Signature of SLA and start transitioning 3 days Clark
18 Communication and T raining for users 14 days Various
19 Check and suggest improvements 63 days Various & Data Maintenance Team
20
21 Centralize ERP 227 days
22 Appoint porject team 3 days Clark
23 Analyze and Plan centralization 14 days Proj ect Team
24 T raining (phased by functional departments) 60 days Proj ect Team
25 Phased centralization (Melbourne) 120 days Proj ect Team
26 Initial testing and adjustment 30 days Proj ect Team
27 Phased centralization (HQ) 60 days Proj ect Team
28 Concurrent testing and adjustment 70 days Proj ect Team
29 Parallel Systems 210 days IT & Proj ect Team
30
31 Consolidate Applications 293 days
32 Pick consolidation team members (Committee) 14 days Clark & Keats
33 Gain consensus on selection criteria 7 days Consolidation team
34 Select engineering team 35 days Committee
35 Application analysis and score 91 days Committee
36 Confirm selected systems to keep, merge, or drop 21 days Committee
37 Communicate change to stakeholders 35 days Committee & Enginereing
38 Back up data on systems being modified 28 days Engineering & Various
39 Design and Look for Best Practice to consolidate 35 days Engineering
40 Decide on choice to implement 14 days Committee
41 Implement changes to systems 63 days Engineering
42 T hrough testing and maintenance 91 days Engineering
Annova Consulting
42 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
43. Business Risks & Mitigation
Business Risk Prob. Impact Mitigation
Increasing competition in Continuous innovation and
L M
medical imaging services valuable sales force
Project requesting a total
Apply criteria to determine
budget over allocated M M
priority to allocate budget
amount
Create magnet effect that
Attrition for talented staff Terra Firma is the place to be
L M
stays high with exciting projects and
incentives
Discuss and create periodic
Siemens IT control M M
reports
US Health Insurance
Portability and M M Data encryption and SLA
Accountability Act
Annova Consulting
43 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
44. Technical Risks & Mitigation
Technical Risk Prob. Impact Mitigation
ERP centralization Implement strict PM standards
project over budget L H and increase frequency of senior
over time management reporting
Employee resistance Communicate corporate goals,
M M
for ERP change create champion program
Make sure data backups are
Data center outage L M
usable
SLA, ensure implementation
Data security L M
provided
Network on-site Hire in-house network specialists
M M
support to manage vendor relationships
Latency on cloud Data replication, synchronization,
M M
computing data de-duplication
Annova Consulting
44 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
45. Cost Estimation
Component Cost in USD NPV in USD
Outsource Network Maintenance 4M 5M
Outsource Data Center 8M 6M
Centralize ERP 3M 3M
Consolidate Applications 3M 10M
Annova Consulting
45 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
46. Profitability Analysis
Net Income Forecast
$1,600
$1,451
$1,400
$1,200
$1,073
Millions of NZD
$1,000
$792
$800
$582
$600
$375
$400
$268
$200
$-
2010 2011 2012 2013 2014 2015
Year
Measure Performance
CAGR 33%
Discount Rate 16%
Cost Savings $55 M
Annova Consulting
46 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
47. Growth Potential
Emerging Cloud Technologies
35
30
25
Millions of NZD
20
15 "Cloud boration"
Mobile Sharing
10
5
0
2012 2013 2014 2015
Year
CAGR Performance
“Cloud-boration” 35%
Mobile Sharing 50%
Business Value Considerations High
Potential High
Market Transferability Exceptional
Annova Consulting
47 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
48. Future of Health Care
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
49. To London
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
50. To Rio
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
51. To Tokyo
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
52. To Vancouver
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
53. Health Care 2015 Leader
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
54. Conclusion
Consolidate
Applications
Retain
Essential
Centralize Staff
ERP
STAR Strategy
Outsource Outsource
Data Center Network
Management
Annova Consulting
54 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
55. Conclusion
Consolidate
Applications
Retain
Essential $55 M Cost Savings
Centralize Staff
ERP
Enable Technology to
STAR Strategy Add Business Value
Outsource Outsource
Data Center Network
Management
Annova Consulting
55 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
56. Conclusion
―Cloud Projects
Technologies‖
Consolidate
Applications
Retain
Centralize
Essential
ERP
Staff
STAR Strategy
Outsource Outsource
Data Center Network
Management Annova Consulting
56 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
57. Conclusion
$7 Billion in
Revenues in 2015
―Cloud Projects
Technologies‖
STAR Strategy
Annova Consulting
57 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
58. Index
Additional Cloud
Presentation
Projects Computing
Siemens
Financials Others
Merger
At a Glance
Annova Consulting
58 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
59. Index - Appendixes
IT Merger Process Priority matrix for cloud
Siemens Project 1 – ―Cloud-boration‖
Siemens Merger History More on ―cloud-boration‖
IT Merger Issues Project 2 – mobile technology
IT Merger Tools Project 3 – cloud storage
Cautions against cloud computing Project 4 – grid computing
Risks of a public cloud More on grid (private + public)
Private cloud benefits Project 5 – non-lossy compression
Technical feasibility Project 6 – data mining
Cloud technology (usable) Common cloud adoption risks
Notes (Cloud tech could be used) Spectrum of private + public cloud
Business Cloud Determine if cloud is right
Selection of future IT projects Cloud Computing - Latency
Partnering consulting US health care regulations
Calculation of discount rate Vendors and solutions
Stakeholder analysis Commodity VS core competency
―Cloud-boration‖ timeline Integration criteria
BCG matrix star position Network consultant selection criteria
Grid computing No layoffs required
Questions for cloud computing Financial information
Core competency criteria IT budget
Company introduction Industry beta value
HR Knowledge Management Star strategy NPV
Annova Consulting
59 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
60. Index - Presentation
Terra Firma’s Operations Outsourcing
Revenue Breakdown Value Added Projects
Core Competency Project MyCloud
Symptoms and Causes Reduce Attrition
Current Situation Implementation Timeline
Recommendation Business Risk
Integrate & Focus Technical Risk
Consolidation & Integration Cost Estimation
Integration Criteria Example Profitability Analysis
Decentralized Architecture Growth Potential
Redundant IT Architecture Conclusion
New IT Architecture
Annova Consulting
60 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
61. Index – New Projects
Risks of a public cloud Project 1 – ―Cloud-boration‖
Private cloud benefits More on ―cloud-boration‖
Technical feasibility Info in MyCloud
Cloud technology (usable) Project 2 – mobile technology
Cloud tech could be used Project 3 – cloud storage
Business Cloud Project 4 – grid computing
Selection of future IT projects More on grid (private + public)
Partnering consulting Project 5 – non-lossy
―Cloud-boration‖ timeline compression
BCG matrix star position Project 6 – data mining
Grid computing Common cloud adoption risks
Questions for cloud computing Spectrum of private + public
HR Knowledge Management cloud
Priority matrix for cloud Determine if cloud is right
How to Add ―Smart‖ Value Cloud Computing - Latency
Project Selection and US health care regulations
Profitability Analysis Star strategy NPV
Annova Consulting
61 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
62. Index – Cloud Computing
Cautions against cloud Priority matrix for cloud
computing More on grid (private + public)
Risks of a public cloud Common cloud adoption risks
Private cloud benefits Spectrum of private + public
Technical feasibility cloud
Cloud technology (usable) Determine if cloud is right
Notes (Cloud tech could be Cloud Computing - Latency
used) US health care regulations
Business Cloud Vendors and solutions
Selection of future IT projects Grid computing
Partnering consulting Questions for cloud computing
―Cloud-boration‖ timeline Info on MyCloud
Annova Consulting
62 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
63. Index - Others
Technical feasibility US health care
Selection of future IT regulations
projects Vendors and solutions
Partnering consulting Commodity VS core
Calculation of discount competency
rate Integration criteria
Stakeholder analysis Network consultant
BCG matrix star position selection criteria
Grid computing No layoffs required
Core competency criteria Company introduction
Top medical cancer HR Knowledge
centre Management
Science & Health daily Action Plan for Today
Key Medical Statistics
Annova Consulting
63 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
64. Index - Financials
Calculation of discount rate
Financial information
IT budget
Industry beta value
Star strategy NPV
Sustaining Profitability
Peace of Mind – What does it Cost?
Peace of Mind- Why that Matters
Annova Consulting
64 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
65. Index – Siemens Merger
IT Merger Process
Siemens
Siemens Merger History
IT Merger Issues
IT Merger Tools
Vendors + Solutions
Siemens Data Center
Annova Consulting
65 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
66. IT Merger Process
You are here
Annova Consulting
66 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
67. Why Partner with Siemens IT Solutions
and Services
• Subsidiary relationship
• Early due diligence
• Proven integrated tools and methods –
reducing complexity, risk and costs
• Post M&A support
• IT harmonization and optimization
Annova Consulting
67 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
68. Siemens
Siemens AG is a Germany-based company engaged in electronics
and electrical engineering. The Company is an integrated
technology company with core activities in the fields of
industry, energy and healthcare. Siemens operates in more than
190 countries through six segments:
Industry, Energy, Healthcare, Equity Investments, Siemens IT
Solutions and Services, and Siemens Financial Services.
Industry, Energy and Healthcare segments are reported along
with 15 divisions, which comprise the divisions Industry
Automation, Drive Technologies, Building
Technologies, Osram, Industry Solutions and Mobility belonging
to the Industry Sector, the divisions Fossil Power
Generation, Renewable Energy, Oil & Gas, Energy
Service, Power Transmission and Power Distribution belonging to
the Energy Sector, and the divisions Imaging & Information
Technology (IT), Workflow & Solutions and Diagnostics belonging
to the Healthcare Sector. Annova Consulting
68 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
69. Siemens Mergers History
Acquisitions and mergers Power Technologies International (2005) — now
mergerd with Allis-Chalmers Electrical to form Siemens- Siemens Power Transmission & Distribution, Inc.
Allis (1970s AN Windenergie GmbH (2005) — now Siemens Wind
Shared Medical Systems Corporation (2000) Power GmbH
Chemtech Brazil (2001) Wheelabrator Air Pollution Control, USA (2005); now
Atecs Mannesmann AG (2001) including Mannesmann Siemens Environmental Systems and Services
Dematic, Mannemann Sachs, Mannesmann VDO Bewator AB (Sweden - 2005) Security
Automotive, Mannesmann Demag Krauss-Maffei Flender Holding GmbH (March 2005)
Danfoss Flow Division (2003) Diagnostic Products Corp. (2006) — now Siemens
Bonus Energy (2004) — now Siemens Wind Power A/S Healthcare Diagnostics
IndX Software (2004) Kadon Electro Mechanical Services Ltd. (2006)—
Chrysler Group’s Huntsville Electronics Corporation now TurboCare Canada Ltd.
(2004) Kühnle, Kopp, & Kausch AG (2006) — now Siemens
USFilter Corporation (2004) — now Siemens Water Turbomachinery Equipment GmbH
Technologies Corp. Opto Control (2006)
Woodlands Technology (2004) Bayer AG -Diagnostic branch (2006)
Photo-Scan (2004) VistaScape Security Systems (2006)
DASAN (South Korea - 2004) Vai Ingdesi Automation (Argentine - 2007) Industrial
Controlotron, USA (2004) Automation
Alstom Industrial Turbine Business (2005) UGS Corp. (2007)
Jet Turbine Services (2005) Dade Behring (2007)
Transmitton (2005) — now Siemens Transportation Sidelco (Quebec, Canada - 2007)
Systems UK S/D Engineers, Inc. (2007); now Siemens
Shaw Power (2005) Environmental Systems and Services
Chantry Networks (2005) Gesellschaft für Systemforschung und
Myrio (USA/Canada - 2005) Dienstleistungen im Gesundheitswesen mbH (GSD)
CTI Molecular Imaging (2005) (Germany - 2007)
Evoline (2005) SG Wasseraufbereitung und Regenerierstation
VA Tech Group (Austria - 2005) GmbH (SG Water).[2] (Germany-2008)
Annova Consulting
69 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
70. IT Merger Issues
Systems have been known to drop out, with key data simply
vanishing. Imagine the repercussions if an overloaded system
crashes at your company, losing all account statements and
bringing your business to a halt. Problems such as these are
caused by:
A poorly aligned IT and business strategy
Treating IT as an afterthought rather than an early priority
Insufficient IT due diligence
Poor IT integration planning
High IT complexity, risks, and costs
Lack of M&A IT experience
Seeing IT as merely another service to be provided
Taken from Siemens IT Solutions
Please see Getting-IT-Right_PDF_e.pdf in the package
Annova Consulting
70 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
71. IT Merger Tools
Covering every step of the integration and divestiture
processes, our M&A IT solutions and services package
is a systematic, method- and tool-based offering
comprising:
• M&A IT consulting
• IT due diligence
• IT program management
• HR M&A integration
• IT solutions for carve-outs
• IT solutions for M&A
• IT transformation
Annova Consulting
71 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
72. Action Plan for Today
1. All changes in the system have to be
approved by Clark
2. Only mandatory changes will be
implemented
3. All changes will be tested in all
environments
4. All changes must be reversible
5. Implementation of changes during off peak
times
6. All implementation of changes have to be
properly documented
Annova Consulting
72 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
73. Contingency Plan – Network Failure
• Potential Risk:
• What happens if the network crashes again?
This time the cost will be much higher and your
reputation goes down even more.
• Contingency Plan:
• Change management – disallow any untested
changes in the system unless Clark personally
approves it.
Annova Consulting
73 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
74. Contingency Plan – More Key Resignations
• Potential Risk:
• What happens if there are more key IT staff
leaving the company?
• Contingency Plan:
• With a through performance review
documentation, Clark should personally go to
each individual high performers and talk to them
in person with the exciting new projects coming
up and incentive plans to keep them. Create a
magnet effect.
Annova Consulting
74 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
75. Contingency Plan – Legislation Changes
• Potential Risk:
• What happens if the government changes the
regulations (ex. US and Europe about health
care?)
• Contingency Plan:
• Be flexible in the IT systems to adapt to any
legislative changes and ensure full compliance in
the systems.
Annova Consulting
75 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
76. Contingency Plan – Data Breach
• Potential Risk:
• What happens if some of the data were hacked
and leaked outside of the organization?
• Contingency Plan:
• Immediately seal the security point, find out
which information was stolen, create contingency
plan.
Annova Consulting
76 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
77. Contingency Plan – Natural Disaster
• Potential Risk:
• What happens if the main data center just
experienced a natural disaster? (ex. Earth
quake)
• Contingency Plan:
• Ensure the SLA is being enforced. Back up data
center in another geographic location should
have been in effect.
Annova Consulting
77 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
78. Contingency Plan – Loss of Big Customer
• Potential Risk:
• What happens if one of the big customers in
Terra Firma left ?
• Contingency Plan:
• Talk to all other customers to ensure them IT
reliability and ensure them monetary
compensation if it happens again.
Annova Consulting
78 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
79. Contingency Plan – Increased owner control
• Potential Risk:
• What happens if owners of the company
(Siemens or Frost brothers) increases control
over the IT operations?
• Contingency Plan:
• Ensure full compliance and create periodic
reports. Clarify division of duties.
Annova Consulting
79 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
80. Contingency Plan – Reorganization
• Potential Risk:
• What happens if there is a reorganization in the
IT department?
• Contingency Plan:
• Group personnel based on personal
interest, knowledge and experiences to
maximize productivity. Ensure documentation is
available for smooth transitioning.
Annova Consulting
80 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
81. Contingency Plan – Competitive Announcement
• Potential Risk:
• What happens if one of the competitors
announced an exciting project or product?
• Contingency Plan:
• Announce our own exciting projects and
products to ensure customers will stay with us.
Annova Consulting
81 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
82. Contingency Plan – Major New Technology
Announcement
• Potential Risk:
• What happens if there are major new technology
announced out in the market?
• Contingency Plan:
• Fully analyze the viability of the solution and
compatibility with existing systems. Carefully
select the ones that fit and utilize them in
systems or projects.
• We are using the new technology, but not at the
bleeding edge of the new technology.
Annova Consulting
82 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
83. Contingency Plan – Government Initiatives
• Potential Risk:
• What happens if the government announced
initiatives towards medical industry?
• Contingency Plan:
• Fully utilize government initiatives and create
contingency plan. Ensure full compliance and
efficiency of existing operations.
Annova Consulting
83 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
84. Information in MyCloud
For privacy and security
reasons, below are the information
that will be stored in the project
MyCloud
• Patient’s scanned image
• Patient’s gender, age, and region
• Doctor’s diagnoses, treatment, and final
result
• Notice no such information as the patient’s
name or health insurance number will be
stored Annova Consulting
84 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
85. Top Medical Cancer Centers
Mayo
Clinic, Roclester Duke
Minn
Taxas UCLA
Top
Medical
Cancer
Centers
Annova Consulting
85 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
86. Science & Health Daily
• New Zealand has the lowest number of
medical specialists in the world
• That’s why our strategy makes sense
because it enables fast and easy
collaboration between specialists in the
world and is time and location insensitive.
Annova Consulting
86 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
87. Key Medical Statistics
• There are a total of 7 billion people in the
world
• 2179 medical schools in the world
• Half of the medical facilities are in the US
• 10% of US population is over 65
• The percentage is higher in Europe & Japan
Annova Consulting
87 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
88. Cautions Against Cloud Computing
Google
Tuesday August
28, 2009
LinkedIn
Source: Information Week September 1, 2009
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
89. Cautions Against Cloud Computing
Salesforce.com Phishing
Salesforce.com Scheme
Took Five Days to
Disclose Information
Monster.com Theft including Bank
Account Numbers
Over-promising and hype
Vapourware on software demos
Source: Information Week
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
90. Risks of a Public Cloud
Service Availability, capacity and performance guarantees
Uncertain Failure remediation
No transparency of provider; hidden supply chain
Commitment requirements, lock-in
Ability to customize
Data ownership, security, and protection
Provider security, privacy and disaster recovery
Regulatory requirements
Support and investigations
Integration with on-premises systems
Immaturity of vendors, standards
Immaturity of application development skills
Licensing Issues
Unproven financial model and real costs
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
91. Private Cloud Benefits
Service oriented interface
Low Barrier to Entry backed by virtualization
and automation
Shared architecture that
Elastic and Scalable is virtualized and based
on needs
Lower Cost and Pay Per More efficient and enable
Use economies of scale
Transition to a public
Ease of Sourcing cloud or hybrid model
Migration with no central sourcing
organization
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
92. Technical Feasibility
Maturity Level Status Product/Vendors
Embryonic In Labs None
Emerging Commercialization Highly Customized,
Early Adopters
Adolescent Uptake Beyond Early 2nd Generation
Adopters
Early Mainstream Proven Technology More out of the Box
Mature Mainstream Robust Technology Several Dominate
Vendors
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
93. Cloud Technology
Cloud Business Effect Vendors Maturity
Technology Impact and Time
Private Cloud Economies of High Oracle, BMC
Computing Scale, Software, Adolescent
minimize risk, Cisco, HP,
manage IBM, VMware
mission critical
data
Cloud Security Data security, High Symplified, Adolescent
and privacy Zscaler
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
94. Notes
Cloud Technology Business Impact Effect Vendors Maturity and Time
Cloud Governance Establish Policies and Transformational Inovis, Sonoa Systems, Emerging
build trust SOA Software, Vordel
SaaS Integration Reduce High Informatica, Bluewolf Adolescent
Cloud Services Needed to lower cost of Moderate IBM Tivoli, Data Synapse Emerging, end to end
Management Tools service delivery, maximize service still a vision
the cloud
Virtual Private Cloud Reduce risk and deploy High Terremark, Layered Emerging
Computing wider range of enterprise Technologies
applications
Application Platform as a IT Solutions applied and Transformational Google, Bungee Labs Emerging
Service composed by the
enterprise, but executed
and managed by expert
third party providers
Cloud Computing For the Reduced total cost of Transformational Amazon, Google, IBM, Emerging
Enterprise ownership, accelerated Microsoft, Oracle,
time to market, and Salesforce.com, SAP
reduced utilities
Cloud Based Email Free up internal capital Moderate Cisco, IBM, Microsoft, Emerging
and resources Google
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
95. Notes
Film less X-ray systems
Technical Support
Integration Services
Software
• Analyze, Visualize, Store
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
97. Notes
If we need consulting services:
Accenture, capgemini, CSC, EDS, IBM, HCL
technologies, Tata consultancy, wipro
technologies
**** Some have made formal relationships with
vendors such as Google and Amazon, have not
completed pricing models, go to market
strategies, and SLA’s (Service Level
Agreements)*****
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
99. Why this works: Stakeholder
Analysis
Keeps decision making and technical
expertise in New Zealand
Power is still with the brothers
Information can be freely distributed
but managed in house
Maximize the distribution of
knowledge into essential markets
Annova Consulting
Analysis Recommendation Action Plan Risks & Mitigations Conclusion
101. Best Position for Terra Firma
Relative Position
(market share)
High Low
Growth Rate
High Question
Business
STAR
Mark
Low Cash
Divest
Cow
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101 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
102. Grid Computing
• Combination of computer resources from
multiple administrative domains for a
common goal
• Applying the resources of many computers
in a network to a single problem at the same
time
• Strength: not administered centrally, open
standards
• Weakness: Over reliance
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102 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
103. Questions for Cloud Computing
• Security: Are my business transactions and users safe?
• Data: Is my data safe?
• Reliability: will the service be available when I need it? Are the SLAs
acceptable, and are they being met?
• Cost: Are the promised cost savings being realized?
• Integration: How will I integrate my on-premises services with cloud-
based services? How will I integrate multiple cloud-based services with
each other?
• End-to-end process control: How will I control my business process
when a mix of on-premises and cloud-based services is involved?
• Vendor: is the vendor going to survive the eventual industry
consolidation? Is the vendor trustworthy? Is there a possibility of
vendor lock-in?
• Culture: Can IT adjust to not owning the computing resources and
people necessary to provide services to their customers?
Annova Consulting
103 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
104. Core Competency - Criteria
Three tests to identify core
competencies
1. Access to wide variety of markets
2. Significant contribution to perceived
customer benefits of the end product
3. Difficult to imitate
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104 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
105. Terra Firma Medical Systems
• New Zealand owned company operated
internationally
• Revenue of 2.5 billion New Zealand dollars
in 2009 (CAGR 13.85% per year)
• CAGR 16.9% on net income
Annova Consulting
105 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
106. HR Recommendations
Knowledge management
• Documentation standards
• Shadow program
• Periodic checks
• Group collaboration incentives
Annova Consulting
106 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
107. Priority Matrix for Cloud Computing
Benefit Years to mainstream adoption
Less than 2 years 2-5 years 5-10 years More than 10 years
Application platform as a
service
Cloud advertising
Cloud computing
Transform- Cloud computing for the
Cloud services governance
enterprise
Cloudweb platforms
ational Public cloud computing/the
Hybrid cloud computing
Real-time infrastructure
Cloud
virtualization
Cloud application
development tools
Cloud computing/SaaS Cloud security concerns
integration Cloudbursting/overdraft
Cloud storage Cloud-driven professional IT
High Grid computing Compute infrastructure services and solutions Tera-architetures
services Cloud-enabled BPM platforms
DBMS in the cloud Virtual private cloud
Elasticity computing
Integration as a service
Private cloud computing
Cloud Service management
tools
Cloud-based email services
Enterprise portals as a
Moderate SaaS sales force automation
service
Business Process Utility
In the cloud security services
IT infrastructure Utility
SaaS
low
Annova Consulting
107 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
108. Suggested Project 1 – ―Cloud-boration‖
Description
• Patients and doctors can check their
scanned image on any device and share
comments across the network
Approximation Cost
• ~
Benefits
• NPV
Annova Consulting
108 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
109. More on ―Cloud-boration‖
• Generalists can contact specialists around
the world to get confirmation / information
• Three levels of urgency:
• Critical, urgent, second opinion.
• Doctors can check or answer questions on
the move (with any devices in any
geographical location)
Annova Consulting
109 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
110. Suggested Project 2 – Mobile Technology
Description
• Patients and doctors can obtain scanned
images on mobile devices
Approximation Cost
• ~ $46M (both ―Cloud-boration‖ and Mobile)
• ~$5M (both ―Cloud-boration‖ and Mobile)
Benefits
• NPV
Annova Consulting
110 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
112. Suggested Project 4 – Grid Computing
Description
• Apply resources of many computers in the
network to a complex problem at the same
time (such as image rendering)
• Pilot in Singapore
Approximation Cost
• ~
Benefits
• NPV
Annova Consulting
112 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
113. More on Grid Computing
Public
Cloud
Services
Anyone Shared Dedicated Web search
data/grid SaaS
service instances
Business Consortia- Targeted
partner cloud owned industry
Access
services service service
Internal Exclusive Virtual private
dev/test provider (IT cloud
service spinoff)
Exclusive Users Third Party
Ownership/Control
Private
Cloud
Services
Annova Consulting
113 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
114. Suggested Project 5 – Compression
Description
• Investigate in possible compression
technologies that saves storage but does
not compromise quality
Approximation Cost
• ~
Benefits
• NPV
Annova Consulting
114 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
115. Suggested Project 6 – Data mining
Description
• Add data mining solutions to our customers.
Such as grouping similar images together
with treatment and results, greater
collaboration with doctors around the world
Approximation Cost
• ~
Benefits
• NPV
Annova Consulting
115 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
116. Common Cloud-Computing Adoption
Risk and Mitigations
Risk Description Mitigation
Risk-Testing Testing is difficult to arrange and Due diligence. Get a tour and
conduct. develop assessment criteria
Data Location May not know where your data is Push provider to offer simple
stored (which disk farm or which level of control over locations
country)
Data Loss Provider may lose your data, Make sure data backups are
sometimes non-recoverable usable
Data Security Storing data externally could Have competent security and
(Privacy) result in losing information information personnel vet your
approach before you sign
contracts
Vendor viability Provider go out of business or Verify vendor viability via
stopped offering the service common reasonable methods.
Make sure you back up your
data. SaaS escrow
Source: Gartner Annova Consulting
116 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
117. Spectrum of Private to Public Cloud Services
Public
Cloud
Services
Anyone
Shared Dedicated Web search
data/grid SaaS
service instances
Business Consortia- Targeted
partner cloud owned industry
Access
services service service
Internal Exclusive Virtual private
Exclusive
dev/test provider (IT cloud
service spinoff)
Users Third Party
Ownership/Control
Private
Cloud
Services
Annova Consulting
117 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
118. How to Determine if Cloud Computing
is Right?
In order to determine if cloud computing is
suitable for the business, the following 5
point scale is used:
1. Misfit (banking over public cloud)
2. Poor fit (can force it)
3. Neutral (no particular benefit)
4. Good fit (positive contribution to business)
5. Perfect fit (maximum benefit)
Annova Consulting
118 Analysis Recommendation Action Plan Risks & Mitigations Conclusion
119. Cloud Computing - Latency
Latency is hard to completely avoid
Three ways to help decrease the
impact on latency
• Data replication (during off peak times in
data mart)
• Synchronization
• Data de-duplication
Annova Consulting
119 Analysis Recommendation Action Plan Risks & Mitigations Conclusion