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  1. 1. Features There are new ways of communication every day and the addition of features and functionality must be constant. Asterisk it’s capable of establish an efficient environment on your organization with the addition of many features that allows integrating other locations of your company to centralize your business and take it global. A user in your corporation located in South America shares the same functionalities of another located in Asia besides having direct internal communication. Some of the basic Features of Asterisk include:• Voicemail• Fax-to-email• Support for soft phones• Web Interface Configuration• Virtual conference rooms• Call recording• Least Cost Routing• Extension Roaming• PBX Interconnection• Caller ID• CRM• Advance Reports Features and Functionalities Asterisk has multiple features and functionalities related with all the services available: IP Telephony, Fax Server, Conferences, Instant Messaging Server, among others. New features, functionalities and Services are added at the development Below you will find a detail list of features and functionalities: PBX - Call recording - Conference center with virtual rooms - Voicemail - SIP and IAX support, among others - Supported codecs: ADPCM, G.711 (A-Law & μ-Law), G.722, - Voicemail-to-Email functionality G.723.1 (pass through), G.726, G.728, G.729, GSM, iLBC (optional) among others. - Flexible and configurable IVR - Support for analog interfaces as FXS/FXO (PSTN/POTS) - Support for digital interfaces (E1/T1/J1) through PRI/BRI/R2 - Voice synthesis support protocols - IP terminal batch configuration tool - Caller ID - Integrated echo canceller by software - Multiple trunk support - Incoming and outgoing routes with support for dial pattern - End Point Configuration matching
  2. 2. - Support for video-phones - Support for follow-me- Hardware detection interface - Support for ring groups- DHCP server for dynamic IP - Support for paging and intercom- Web-based operator panel - Support for time conditions- Call parking - Support for PIN sets- Call detail record (CDR) report - Direct Inward System Access (DISA)- Billing and consumption report - Callback support - Support for Bluetooth interfaces through cell phones- Channel usage reports (chan_mobile)- Support for call queuesCall recording
  3. 3. FAX- Fax server based on HylaFax - Fax to email customization- Fax visor with downloaded PDFs - Access control for fax clients- Fax to email application - Can be integrated with Winprint Hylafax- Send Fax Module - Fax send through Web InterfaceINSTANT MESSAGING- Openfire instant messaging server - Report of user sessions- IM client initiated calls - Jabber support- Web based management for IM server - Plug-in support- IM groups support - LDAP support- Support for other IM gateways like MSN, Yahoo Messenger, - Server-to-server supportGTalk and ICQ
  4. 4. FOP2lets you see detailed PBX activity, like who is talking and to whom, call durations, held calls, queued calls, etc. It lets youcontrol your phone and perform transfers, launch call spying and whisper, monitor queue activity and more. This versionshows 2 lines per phone and held call status, so you can see exactly what is going on.Feature List • See who is available or not. • Transfer directly to destination extension, voicemail or external numbers. • Ability to pickup ringing phones • Manage and visualiza parked calls. • Realtime search and filter of extensions (great for big companies with hundreds of extensions). • See agents logged into a queue • See agent status (paused, logged off, invalid). • See every call waiting on the queue with its timer. • Manage agents: add, remove or pause queue members. • Filter extension list to only queue members with one click. • Spy or whisper to your agents. • Initiate call recording to disk. • Call notifications (callerid number and name, call from queue). • Directory integration, live search or dial to any typed number. • Call control: transfer out, hang-up, pickup, etc. • Conference control: lock, invite, kick & mute, talk detection. • Presence: set and visualize your presence status. • IM chat: Instant messaging and notes integrated no need for extra software or daemons. • Voicemail explorer: lets you browse and hear your voicemail right from your browser.
  5. 5. VoIP ProviderThis add-on allows simple set of SIP and IAX trunks with VoIP providers. It is used to communicate remotely to othercompanies whether local or international, allowing international calls, communication between branches, etc. To set up anaccount is necessary to acquire an IP trunk service with any provider. This module offers a quick selection of some of them.Feature List • You can have different accounts of the same provider. • Disabling an account easily.Web ConferenceWeb Conference add-on is a module that implements a virtual conference through a web page in Asterisk. The conferencesare easily created and invitations can then be sent automatically via email. During the conference each user can select thevideo stream to display, chat, share files, and more; the administrator can also give/take control of the presentation.Feature List • Send a text document, image, PDF, or presentation to be visible and paged through the Web interface. • One of the speakers (default is the creator of the conference) can direct the conference from its web interface. By paginating the document, all other participants change page together. • The creation of the Web conference can optionally be created simultaneously with a conference call. This capability is integrated with the core module of Asterisk "Conference". • Chat Window and presence reporting integrated in the conference interface. • Video window allows speakers to see each other (requires Flash support in the browser). • Chat Log (in Asterisk interface) can pick up what was discussed in the chat.