IT, ITeS & Consulting Companies - Mobile Learning through mGyan
mGyan The IT/ITeS Story Once upon a time, there were books and other such things. Now all you need is a PHONELearn On The GomGyan’s revolution of learning empowerment
mGyan The IT/ ITeS StoryABC Consulting Pvt Ltd is a ICT company providing top-classIT , consulting and IT enabled servicesABC has a global footprint with 63 offices and developmentcentres spread across all continents.ABC has 122,468 employees spread across its global deliverycentres.85% of ABC employees receive some sort of org. training.On an average, an employee receives 15 days of training annually.The following slides show how employee learning has been successfully reinforced bythe mobile learning initiative adopted by ABC.This is a sample illustrative case study on applications of mobile learning in a IT/ ITeS company
mGyan The Employees Rahul is a new joinee at ABC Consulting Pvt. Ltd. He will be joining as a Consultant in the China office. Rahul’s job will require him to work on client projects, interact with customers and manage teams. Rahul Sunitha is the Chief Learning Manager at ABC Consulting Pvt. Ltd. She is responsible for managing the Learning needs of all employees.Sunitha
mGyan Learning Opportunities Has defined a customized learning plan for Rahul. The learning plan will ensure that the following specific needs are addressed 1) Employee Orientation (Mandatory - Common)Sunitha 2) Geographical Orientation (Mandatory - Common) 3) Project Management (Mandatory – Job Specific) 4) Soft Skills (Mandatory – Common) 5) Email Etiquette for Client Handling (Optional - Common)
mGyan Employee Orientation Hi Rahul, Welcome to ABC Consulting. My job is to help you be empowered with all the learning that you need to do your job to the best you can. First up, you will go through the employee inductionSunitha program.Rahul Attends the employee induction program. He gets a SMS from ABC – HR that a welcome app is available for download on his mobile phone. . He downloads the app called mGyan on his mobile phone. He sees that there is a new material called “New Joinees that is New Joinees” available on the app.
mGyan Geographical Orientation Hi Rahul ! As you will be starting off from our China office, we will help you settle through our China Orientation program. This will help you understand the Do’s & Don’ts andSunitha answer some of the questions that you might have.Rahul Attends the China Orientation workshop. He gets a SMS from ABC – HR that a summary of the workshop is available on the mGyan application. He opens the app on his phone and sees that the new material called “China Orientation is available on the app. China Orientation”
mGyan Learn on Mobile – China Orientation Job Aids
mGyan Project Management Hi Rahul ! Congrats on being promoted to a Project Manager. We have a program on Project Management essentials that will help you manage projects better.SunithaRahul Attends the Project Management Essentials program. He gets a SMS from ABC – HR that a summary of the program is available on the mGyan application. He opens the app on his phone and sees that the new material called “Project Mgmt is available on the app. Project Mgmt”
mGyan Learn on Mobile – Project Management Job Aids
mGyan Learn on Mobile – Project Management Flip Cards
mGyan Learn on Mobile – Project Management Quiz
mGyan Soft Skills Hi Rahul ! Your manager has identified that you need a booster to improve your soft skills. We have a program on Soft skills for improved customerSunitha orientation that will help your manage your relationships.Rahul Attends the Soft Skills program. He gets a SMS from ABC – HR that a summary of the program is available on the mGyan application. He opens the app on his phone and sees that the new material called “Soft Skills is available on the app. Soft Skills”
mGyan Learn on Mobile – Soft Skills Flip Cards
mGyan Email Etiquette Hi Rahul ! You have been identified as the account manager for one of our largest clients where communication is key for success.Sunitha We have a program on Email Etiquette that will help you manage your communication better.Rahul Attends the Email Etiquette program. He gets a SMS from ABC – HR that a summary of the program is available on the mGyan application. He opens the app on his phone and sees that the new material called “Email Etiquette is available on the app. Email Etiquette”
mGyan Learn on Mobile – Email Etiquette Job Aids
mGyan Learn on Mobile – Email Etiquette Job Aids
mGyan An empowered organization With mGyan, learning is a continuous process for Rahul. He can utilize the spare moments of the day - while travelling or waiting for a customer meeting – to learn on the Go. mGyan helps him revise and recall the key learning points of the various training programs, be it –Rahul 1) Technical Skills 2) How to manage client relationships 3) Living & working in new countries and more ……. With mGyan, Sunitha has a powerful enabler to help employees remember, update & verify while constantly applying to internalize the learning & convert it into knowledge and skill. Thus, mGyan helps Sunitha achieve better ROI for organizational development programs.Sunitha
mGyan The mGyan Promise We help you know where to find what you need to know. We help you be always updated. We help you learn anytime, anywhere. We help you be always empowered
mGyan So What is mGyan ?? GA platform to author, deliver & monitor learning on mobile. Author Deliver Measure The mGyan Platform Enabling Learning on the Go.
mGyan How will it WORK!!! Author As easy as using MS Word. Type text, insert images, format style etc. Create study guides, flip cards, surveys, polls, quiz, etc. Author & preview on any handset. DeliverAuthor once, distribute everywhere.Notify learners instantaneously through SMS/eMail.Learner accesses content on one mobile application that is updated. Measure Gather learning usage data directly from the handset. Analyze survey results, quiz responses etc . Insightful analysis – most popular, least accessed & other performance management reports.