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Non-verbal Communication
 

Non-verbal Communication

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learn to master your body language discover many daily gestures

learn to master your body language discover many daily gestures

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  • great presentation, can I get a powerpoint copy?
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    Non-verbal Communication Non-verbal Communication Presentation Transcript

    • Non-verbal Communication
    • Is
      Communication
      Process
      Only?!
    • “The total impact of a message is about 7% verbal (words only) and 38% vocal (including tone of voice, inflection) and 55% non-verbal”. Albert Mehrabian
    • Body language
    • It's how you looked when you said it, Not what you actually said.
    • لا لا محدش يقول لماما
      أنا كان مالي ومال السياسة...أوووف
      اللي مش هيسمع الكلام هو حر ...
      ما تخلصونا بقه...
    • “Body language is more honest than words”
    • Are you care about your body language ?
    • Are you care about your body language ?
      Exercise:
      When you cross your arms on your chest, do you cross left over right or right over
      left?
      “Seven out of ten people cross their left arm over their right.”
    • Are you care about your body language ?
      Exercise:
      When you cross your arms on your chest, do you cross left over right or right over
      left?
      “Seven out of ten people cross their left arm over their right.”
    • Why Women are More Perceptive !
      Being 'perceptive' means being able to spot the contradictionsbetween someone's words and their body language.
      For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early.
      Brain scan shows that women have between 14 to 16 areas of the
      brain to evaluate others' behavior versus a man's 4 to 6 areas.
    • Why Women are More Perceptive !
      Being 'perceptive' means being able to spot the contradictionsbetween someone's words and their body language.
      For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early.
      Brain scan shows that women have between 14 to 16 areas of the brain to evaluate others' behavior versus a man's 4 to 6 areas.
    • Why Women are More Perceptive !
      Being 'perceptive' means being able to spot the contradictionsbetween someone's words and their body language.
      For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early.
      Brain scan shows that women have between 14 to 16 areas of the brain to evaluate others' behavior versus a man's 4 to 6 areas.
    • 3 Rules
      for
      Body language
      Reading
    • Rule 1.Read Gestures in Clusters
      Like any spoken language, body language has
      words, sentences and punctuation.
      Each gesture is like a single word and
      one word may have several different
      meanings.
    • Rule 2.Look for Congruence
      If you, as the speaker, were to ask the listener
      to give his opinion about something you've said and
      he replied that he disagreed with you, his body language
      signals would be congruent with his verbal sentences,
      they would match.
    • Rule 3.Read Gestures in Context
      All gestures should be considered in the context in which
      they occur.
    • Gestures
    • THE POWER IS IN YOUR HANDS
      Palms and Handshakes
    • Openness
      • Hold one or both palms out to
      the other person ,say something
      like, 'I didn't do it!‘
      • I am open, honest, tell the truth
      Trust in me
    • Palm-Closed
      Palm-Down
      Palm-Up
      Palm Power
    • 1. Palm up
      • The palm facing up is used as :
      a submissive, non-threatening gesture
    • 2. Palm down
      When the palm is turned to face downwards, you will project immediate authority.
      The other person will sense that you've given them an order to move the item and may begin to feel antagonistic towards you.
    • 3. The Palm-Closed
      Finger-Pointed
      Is one of the most annoying gestures anyone
      can use while speaking.
      When the speaker pointed directly at
      the audience, they became preoccupied with
      making personal judgments about the
      speaker rather than listening to his content.
    • 3. The Palm-Closed
      Finger-Pointed
      When the speaker pointed directly at the audience, the listeners became preoccupied with making personal judgments about the speaker rather than listening to his content.
    • 3. The Palm-Closed
      ii. Fingertip-touch
      • If you squeeze your fingers against your thumb to make an 'OK' type of gesture and talk using this position, you'll come across as authoritative, but not aggressive.
      -Those speakers described as 'thoughtful', 'goal-oriented' and 'focused'.
    • Handshake Styles
    • Who Should Reach First?
      Although it is a generally accepted custom to shake hands when meeting a person for the first time, there are some circumstances in which it may not be appropriate for you to initiate a
      handshake.
      Before you initiate the hand shake:
      - Am I welcome?
      -Is this person happy to meet me or am I forcing them into it?
    • How Dominance and Control are Communicated
    • Dominance
      Dominance is transmitted by turning your hand so that your palm faces down in the handshake.
    • Dominance
      Dominance is transmitted by turning your hand so that your palm faces down in the handshake.
      Your palm doesn't have to face directly down, but is the upper.
      Rabin used a dominated handshake with Yasser Arafat
    • Submissive
      Submissive handshake is to offer your hand with your palm facing upwards symbolically giving the other person the upper hand.
    • Submissive
      Submissive handshake is to offer your hand with your palm facing upwards symbolically giving the other person the upper hand.
      George Bush got the upper hand advantage
    • How to Disarm a Power Player
      The Step-to-the-Right Technique:
    • How to Disarm a Power Player
      2. The Hand-on-Top Technique
      When a power player presents you with
      a Palm-Down Thrust, respond with your hand in the
      palm-Up position then put your left hand over
      his right to form a Double-Hander and straighten
      the handshake.
    • Double-handed Shake Hand
      More Control
      Less Control
      More Control
      Less Control
    • Gainingthe Left Side Advantage
    • The one who stands to the left of the picture is perceived by viewers to have a dominant edge over the other.
    • Secrets
      of
      Attractive
      Body Language
    • Secret1. Face
    • Secret 2. Gestures
    • Secret 3. Eye Contact
    • Secret 4. Posture
    • Secret 5. Territory
    • Secret 6. Mirror