Qasper - BIABC regional presentation
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  • concerns (donations, grants, membership fees) of their purpose/cause Ability to engage – community, individuals, members
  • keep track of membership contact information – excel, MS Outlook… communicate and engage with members – e-mail (newsletter, surveys, e-vites) promote your members and the downtown area – way finding signage, website, advertising, social media tools, events…
  • Fun Fact – this clip art was found by searching for “Management”

Transcript

  • 1. USING TECHNOLOGY IN ORGANIZATIONS QASPER Helping you provide more value to your members.
  • 2. WELCOME
    • Phones OFF please
    • Electronic copies of presentation provided
    • Washrooms
  • 3. TODAY’S PRESENTATION
    • BIA 2.0
    • Challenges
    • Social Media
    • Tools to connect, communicate & engage
    • Streamlining for efficiency
  • 4. TODAY’S BIA
    • GOALS
    • Support and promote members
    • Enhance the business climate – retention, attraction…
    • Address social issues – clean and safe
    • Beautification projects – streetscape…
    • Special events
  • 5. TODAY’S BIA
    • Tourism information centre
    • Advertising agency
    • Event planners
    • Complaints department
    • Janitor
    • Security
    • Liaison
  • 6. CHALLENGES
    • Currently – How do you…
    • Keep track of membership and contact information
    • Communicate and engage with your staff, the board and your members
    • Promote your members and the downtown area
    • Engage members, board and community
  • 7. TODAY’S MANAGERS
    • Time starved
    • Much of the day is reactive – e-mails, phone calls, member/staff concerns
    • Taking on multi roles within the organization
    • Difficult to stay organized and on task
    • Need better tools/systems to succeed
  • 8. SOCIAL MEDIA
    • Social Media in Perspective
    • 77% of active online users read blogs (346 million globally!)
    • 32.7 hours per week is spent online vs. 16 hours per week watching TV (average)
    • 10 million people use Twitter each month
    • 150 million people around the world actively use Facebook (54.5 million per month)
    • 7.7 million people use LinkedIn each month. 1 new member signs up each second.
    • 100 million videos are watched per day on YouTube
    • Social networks are more popular than Email (Nielsen)
  • 9. SOCIAL MEDIA
  • 10. SOCIAL MEDIA
  • 11. TECHNOLOGY SOLUTIONS
    • Social Media Tools
    • Twitter, Facebook, LinkedIn
    • Hootsuite
    • Ping.fm
    • YouTube
    • SlideShare
    • AddThis
  • 12. SMART SMS
    • HOOTSUITE
    • Manage multiple Twitter accounts
    • Manage multiple Facebook accounts
    • Track how many people click thru links
    • Pre-schedule your tweets
    • Visit
    • http://www.hootsuite.com
  • 13. SMART SMS - advanced
    • PING.FM
    • Post to multiple SMS services
    • Pre-schedule your posts via HootSuite to Ping.fm » multiple SMS services
    • Visit
    • http://www.ping.fm
  • 14. YouTube
    • Getting Started
    • Project ideas : get inspired!
    • I've got some great footage. Now what? Edit my video
    • Optimize my video for YouTube
    • Upload my video to YouTube
    • Learn from others in the "How Do I..." forum
    • Find community in the Creator's Corner forum
    http://www.youtube.com/t/creators_corner
  • 15. SHARING IS CARING
    • SlideShare
    • Presentation sharing tool
    • Increase SEO
    • Upload and share your PowerPoint & Keynote presentations
    • Word & PDF documents
    • Professional videos
    • Add audio to make a webinar
    • Visit
    • http://www.slideshare.com
  • 16. SHARING IS CARING
    • AddThis
    • Give your supporters the tools to promote you
    • Share your website
    • Share your blog
    • Ability to track
    • Visit
    • http://www.addthis.com
  • 17.  
  • 18. STREAMLINING SYSTEMS
    • Currently…
    • Multiple lists – updating challenge (new businesses)
    • Multiple formats – Excel, Outlook, Access…
    • Multiple purposes – e-mail, mail outs…
    • Multiple locations – limited access, one computer
  • 19. STREAMLINING SYSTEMS
    • Efficiency…
    • It all starts with contact information
    • ONE contact database – members and contacts
    • Access to a central system for everyone
    • ONE system – multiple purposes
  • 20. QASPER VALUE PROPOSITION
    • Qasper empowers organizations to better achieve their purpose through an online database enabling them to better connect, communicate and engage.
  • 21. A SYSTEM TO CONNECT
    • Empower everyone in the organization
    • All your information, secure in one place
    • Easy to access
    • Staff, board members, volunteers
  • 22. A SYSTEM TO COMMUNICATE
    • Internally with your team, the board and your members
    • Externally with your partners, the community
  • 23. A SYSTEM TO ENGAGE
    • Funding sources
    • Staff, Board and Members
    • Community
  • 24. Qasper will…
    • Promote the organization more effectively
    • Personalize the communication process
    • Build stronger relationships with your members, funding agencies, staff and volunteers
    • Manage events and projects
    • Maximize member and supporter loyalty and satisfaction
    • Coordinate everyone’s efforts through central access and collaboration ...
    • Work smarter through improved time and activity management
  • 25. How Qasper does it
    • Over 20 integrated tools to manage activities, marketing, promotions, events, projects and documents
    • Centralizing your database – efficient, organized
    • Comprehensive ongoing history of your org
    • Designed for organizations and small & medium-size business
    • Online system , secure, ready anytime, from anywhere
    • Very affordable , multi-user or single-price unlimited user license
  • 26. Connecting internally…
    • Internal chat
    • online Document sharing , word processing and collaboration
    • Online “While you were out” Messaging
    • Group calendaring
    • Activity cloning and escalation
    • Project Manager
    • Online notice board
  • 27. Communicate externally…
    • Central list of members and business contacts
    • Email campaign and/or newsletter manager
    • Scheduled notifications
    • Auto phone dialling
    • Drip Marketing Campaigns
    • Built-in RSS feed , Twitter feeds
    • Empower everyone to capture information from external sources (e.g. social networks, internet search)
  • 28. Engage
    • Online membership directory
    • Web lead capture (newsletter sign up, online contests)
    • Live chat from your website
    • Inbound call center/help desk
    • Web registration (events)
    • Social media tools
  • 29. CONTACT US
    • Dalco Technologies Inc
    • Sean Lyons
    • Director, Business Development
    • 250-870-9028 ext 2109
    • [email_address]
    • www.qasper.com