You’Re Not Here To Eat!


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You’Re Not Here To Eat!

  2. 2. The Business Lunch Eating Working a RoomToday’s Agenda
  3. 3. So What? Know the Rules – So You Can Break the Rules To Put Others at Ease To Facilitate – and Not Hinder – Business
  4. 4. “Etiquette means behaving yourself a little better than is absolutely essential.”Sets You Apart
  5. 5. Avoiding Random Acts of Lunch
  6. 6. The Host’s Responsibilities Issue the invitation Make reservations Confirm the morning of Determine seating Set agenda Lead the conversation Take control of the bill – ASAP!
  7. 7. The Guests’ Responsibilities Arrive on time Call restaurant if delayed Allow the host to be the host Ask what host recommends Order from mid-range of menu Send a thank you within 2 days Reciprocate if appropriate
  8. 8. Thank You Notes as Easy As 1-2-3.
  9. 9. Never Let Them Drink Alone
  10. 10. Can You Eat Fries With Your Hands?
  11. 11. Can You Eat Asparagus With YourHands?
  12. 12. Which Utensils Are Yours? The Bugs Bunny Method: Wet is on the Wight The Okay Sign Method
  13. 13. Formal Place Setting
  14. 14. Typical Place Setting
  15. 15. Name the Items
  16. 16. Eating StylesAmerican Style Continental Style
  17. 17. Are You Finished With That?Still Eating Finished
  18. 18. Soup and Salad
  19. 19. What If You Drop Something?
  20. 20. The Napkin Put in your lap as soon as you sit down Fold goes toward you Dab your mouth, don’t wipe Where does your napkin go …  when you leave the table during the meal?  when you are done with your meal and ready to leave the event?
  21. 21. Breaking Bread
  22. 22. How Do You Remove UnwantedFood From Your Mouth?
  23. 23. Food Service Food is passed around the table left to right, just as you read. Waiters should serve you on the left and remove food from the right.
  24. 24. Business Dining No Nos No boardinghouse reach No talking with your mouth full No grooming at the table No pushing away your plate No turning glasses upside down Avoid messy foods. Why chance it?!
  25. 25. Working a Room Working a Room is NOT Networking
  26. 26. Before the Event Why am I going? Who else is going? What will we talk about?
  27. 27. Why Am I Going? Never go with the purpose of getting new clients.  Pushy  Desperate! Go to start or deepen relationships Prepare  Goals  Questions
  28. 28. Who Else Is Going? Get the attendee list Decide who you most want to meet Call them in advance Invite customers/clients/associates to go with you
  29. 29. Goals Write them Down  Meet 3 people I don’t know  Introduce Steve, my co-worker, to Sharon, my client  Personally meet Bill Winston  Re-connect with Tracy Patterson
  30. 30. What Will We Talk About? Prepare questions in advance.  Provocativequestions  Open-ended questions  High-energy questions Be a Journalist  What do you love most about your work?  What’s the biggest mistake people make when ..?  How did you get into this line of work?  What’s the most notable trend in your industry?
  31. 31. Handshakes The No Nos  Two Handed or Covered  Limp Handshake  Finger Squeeze  The Bone Crusher
  32. 32. Correct Handshakes Web to Web Equal Level Firm Get It Evaluated
  33. 33. How Long Do You Shake?
  34. 34. Where Do Name Tags Go?
  35. 35. Just for Women Forget the Purse! Jacket with Pockets Check Your Handshake Don’t be Offended
  36. 36. Just for Men Check your Handshake Always offer a Handshake to a Woman Holding chairs, doors, coats for women. Should you do it?
  37. 37. Breaking and Entering Avoid Groups of Two Approach Groups of 3 or More Position yourself Close to the Group Give facial feedback to the conversation When you feel included, join in Be open to others who want in
  38. 38. Breaking and Entering May I join you or is this a private conversation? Excuse me for interrupting, I’ve been wanting to meet you. Circulate every 8-10 minutes.
  39. 39. Moving On When you have just finished a comment, say:  Excuse me it’s been lovely talking with you  Will you excuse me, I see someone I need to say hello to.  I don’t want to monopolize your time. I know there are a lot of other people here who would like to talk with you. Let’s continue this conversation over lunch. Can I call you to arrange something?
  40. 40. Business Cards Always bring plenty! Establish rapport first. Ask for theirs first.
  41. 41. Dos and Don’tsDo Don’t Introduce yourself to strangers  Stand alone waiting for someone to talk to you Circulate freely  Cling to one person the entire night Approach groups of 3 or more  Approach groups of 2 Spend 8-10 minutes with each  Monopolize one group or individual’s person or group time Introduce others to those you know  Let two strangers look at each other Eat and drink moderately awkwardly Have specific goals for being there  Overindulge – you’re not there to eat!  Go just because it’s free food and drink Offer your hand to each new person  Snub anyone by not offering a Thank your host prior to leaving handshake  Sneak out the door without saying goodbye
  42. 42. Juggling It All
  43. 43. Questions Get the Answers to All Your Business Etiquette Questions With a Free Subscription to Our Etiquette Newsletter: Simply send your e-mail address to: