You’Re Not Here To Eat!
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You’Re Not Here To Eat!

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You’Re Not Here To Eat! You’Re Not Here To Eat! Presentation Transcript

  • YOU’RE NOT HERE TO EAT! LYNN RUBY, RUBY & COMPANY LRUBY1@COX.NET
  • The Business Lunch Eating Working a RoomToday’s Agenda
  • So What? Know the Rules – So You Can Break the Rules To Put Others at Ease To Facilitate – and Not Hinder – Business
  • “Etiquette means behaving yourself a little better than is absolutely essential.”Sets You Apart
  • Avoiding Random Acts of Lunch
  • The Host’s Responsibilities Issue the invitation Make reservations Confirm the morning of Determine seating Set agenda Lead the conversation Take control of the bill – ASAP!
  • The Guests’ Responsibilities Arrive on time Call restaurant if delayed Allow the host to be the host Ask what host recommends Order from mid-range of menu Send a thank you within 2 days Reciprocate if appropriate
  • Thank You Notes as Easy As 1-2-3.
  • Never Let Them Drink Alone
  • Can You Eat Fries With Your Hands?
  • Can You Eat Asparagus With YourHands?
  • Which Utensils Are Yours? The Bugs Bunny Method: Wet is on the Wight The Okay Sign Method
  • Formal Place Setting
  • Typical Place Setting
  • Name the Items
  • Eating StylesAmerican Style Continental Style
  • Are You Finished With That?Still Eating Finished
  • Soup and Salad
  • What If You Drop Something?
  • The Napkin Put in your lap as soon as you sit down Fold goes toward you Dab your mouth, don’t wipe Where does your napkin go …  when you leave the table during the meal?  when you are done with your meal and ready to leave the event?
  • Breaking Bread
  • How Do You Remove UnwantedFood From Your Mouth?
  • Food Service Food is passed around the table left to right, just as you read. Waiters should serve you on the left and remove food from the right.
  • Business Dining No Nos No boardinghouse reach No talking with your mouth full No grooming at the table No pushing away your plate No turning glasses upside down Avoid messy foods. Why chance it?!
  • Working a Room Working a Room is NOT Networking
  • Before the Event Why am I going? Who else is going? What will we talk about?
  • Why Am I Going? Never go with the purpose of getting new clients.  Pushy  Desperate! Go to start or deepen relationships Prepare  Goals  Questions
  • Who Else Is Going? Get the attendee list Decide who you most want to meet Call them in advance Invite customers/clients/associates to go with you
  • Goals Write them Down  Meet 3 people I don’t know  Introduce Steve, my co-worker, to Sharon, my client  Personally meet Bill Winston  Re-connect with Tracy Patterson
  • What Will We Talk About? Prepare questions in advance.  Provocativequestions  Open-ended questions  High-energy questions Be a Journalist  What do you love most about your work?  What’s the biggest mistake people make when ..?  How did you get into this line of work?  What’s the most notable trend in your industry?
  • Handshakes The No Nos  Two Handed or Covered  Limp Handshake  Finger Squeeze  The Bone Crusher
  • Correct Handshakes Web to Web Equal Level Firm Get It Evaluated
  • How Long Do You Shake?
  • Where Do Name Tags Go?
  • Just for Women Forget the Purse! Jacket with Pockets Check Your Handshake Don’t be Offended
  • Just for Men Check your Handshake Always offer a Handshake to a Woman Holding chairs, doors, coats for women. Should you do it?
  • Breaking and Entering Avoid Groups of Two Approach Groups of 3 or More Position yourself Close to the Group Give facial feedback to the conversation When you feel included, join in Be open to others who want in
  • Breaking and Entering May I join you or is this a private conversation? Excuse me for interrupting, I’ve been wanting to meet you. Circulate every 8-10 minutes.
  • Moving On When you have just finished a comment, say:  Excuse me it’s been lovely talking with you  Will you excuse me, I see someone I need to say hello to.  I don’t want to monopolize your time. I know there are a lot of other people here who would like to talk with you. Let’s continue this conversation over lunch. Can I call you to arrange something?
  • Business Cards Always bring plenty! Establish rapport first. Ask for theirs first.
  • Dos and Don’tsDo Don’t Introduce yourself to strangers  Stand alone waiting for someone to talk to you Circulate freely  Cling to one person the entire night Approach groups of 3 or more  Approach groups of 2 Spend 8-10 minutes with each  Monopolize one group or individual’s person or group time Introduce others to those you know  Let two strangers look at each other Eat and drink moderately awkwardly Have specific goals for being there  Overindulge – you’re not there to eat!  Go just because it’s free food and drink Offer your hand to each new person  Snub anyone by not offering a Thank your host prior to leaving handshake  Sneak out the door without saying goodbye
  • Juggling It All
  • Questions Get the Answers to All Your Business Etiquette Questions With a Free Subscription to Our Etiquette Newsletter: Simply send your e-mail address to: LRuby1@cox.net