Four phases of successful conversations | lynda.com
by lynda.com on Jan 22, 2014
- 422 views
Difficult conversations do not have to end badly. ...
Difficult conversations do not have to end badly.
This tutorial provides an overview of the four phases of successful conversations: buildup, reflection, conversation, and follow-through.
Get more advice with our Having Difficult Conversations course with instructor Britt Andreatta: http://www.lynda.com/Business-Business-Skills-tutorials/Having-Difficult-Conversations/124085-2.html?utm_medium=viral&utm_source=slideshare
- Total Views
- Views on SlideShare
- Embed Views