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Trolls, Drama and Gossip


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A talk about trlls, drama and gossip in free software communities. FOSDEM 2012

A talk about trlls, drama and gossip in free software communities. FOSDEM 2012

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  • 1. Trolls, Dramaand GossipLydia Pintscher @nightrose
  • 2. The art of deliberately, cleverly, and secretly pissing people off, usually via the internet, using dialogue.Trying to get a rise out of someone.Forcing them to respond to you,either through wise-crackery, postingincorrect information, asking blatantlystupid questions, or otherfoolishness. ( is trolling?
  • 3. A way of relating to the world in which a person consistently overreacts to or greatly exaggerates the importance of benign events. Typically drama is used by people who are chronically bored or those who seek attention. People who engage in "drama" will usually attempt to drag other people into their dramatic state, as a way of gaining attention or making their own lives more exciting. ( is drama?
  • 4. Exaggeration or fabrication of a story, regarding somebody other than the tale bearer, in the absence of this person who is being discussed - for the malicious purpose of demeaning, slandering or tarnishing this persons reputation. ( is gossip?
  • 5. Disclaimer Sometimes theres a fine line betweendifference of opinion and trolling/drama/gossip!
  • 6. ● attention ● entertainment ● making a statement ● disruption ● bonding and exclusion ● personal gainGoals of trolling, drama and gossip
  • 7. ● boredom ● inability to communicate a problem ● hurt feelings ● misunderstandingsReasons for trolling, drama and gossip
  • 8. Yo, ur p rog of suc ram rd ks, rea ea ma uh ? yo cs n! lly ve ma Ha e I think y change ou shou a few de ld faults.Different forms of trolling
  • 9. ● topics coming up again and again ● urge to reply "YOU ARE WRONG!" ● targetting your sore spots ● often vague or overly broad ● historySigns of a troll, drama and gossip
  • 10. ● a target (often a vulnerable community) ● a venue ● empathy ● something to troll about ● (a person to proxy-troll for them)What they need
  • 11. Weapons against trolls, drama and gossip
  • 12. "You need exactly one jerk in yourcommunity so everyone else knows how not to behave."Hmmmmmmmmm... maybe!
  • 13. Beware of the echo chamber
  • 14. Trolling, drama and gossip? Only if someone takes part!
  • 15. Your best weapons: unity and ignoring
  • 16. Your second-best weapon: knowledge
  • 17. What are they on about?
  • 18. Why is it actually important how we deal with this?
  • 19. Make an action plan / have a shared understanding inyour community!
  • 20. jointhegame.kde.orgOpen open-advice.orgAdvice