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Negotiation
Theory for Geeks
How to get what you want with a
minimum of misery
Lydia Pintscher - @Nightrose Akademy 2013
“The projects that have
been the most successful ...
are good at all sorts of soft
skills”
- David Eaves
We Negotiate All the Time
We often don't call it negotiating
For more, see bit.ly/ValeofSuck
We often assume
that all talk...
How to Negotiate
This topic can fill several
volumes. Fortunately, they
already exist!
bit.ly/HarvardNegotiation
Negotiations in FOSS Projects
a.k.a. Why We're All Here Today
● Addressing personal grievances
● Mailing list discussions
...
Negotiation: The Basics
Positions vs. Interests
Focusing on
positions
instead of
on interests
precludes
finding a
more
opt...
Negotiation: The Basics
Active Listening
● Actively listen to the other party
● Ask clarifying questions
● Summarize to as...
Negotiation: The Basics
Independent Standards
Try to find one (or more!) independent
standard and lead your discussion aro...
7. Limited destructive blows
8. Fragmentation
9. Together into the abyss
4. Images and coalitions
5. Loss of face
6. Strat...
The Two Most Important
Negotiation Tips
TALK! CARE!
Questions?
Lydia Pintscher
@nightrose
http://lydiapintscher.de
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Negotiation Theory for Geeks

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negotiation theory talk at Akademy 2013 in Bilbao

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Transcript of "Negotiation Theory for Geeks"

  1. 1. Negotiation Theory for Geeks How to get what you want with a minimum of misery Lydia Pintscher - @Nightrose Akademy 2013
  2. 2. “The projects that have been the most successful ... are good at all sorts of soft skills” - David Eaves
  3. 3. We Negotiate All the Time We often don't call it negotiating For more, see bit.ly/ValeofSuck We often assume that all talk that does not fall into the light quadrant is going to be difficult.... Which contributes greatly to making it difficult. Interest Highly Aligned Relationship Poor Interest Poorly Aligned Relationship Poor Interest Poorly Aligned Relationship Good Interest Highly Aligned Relationship Good Interests Relationship
  4. 4. How to Negotiate This topic can fill several volumes. Fortunately, they already exist! bit.ly/HarvardNegotiation
  5. 5. Negotiations in FOSS Projects a.k.a. Why We're All Here Today ● Addressing personal grievances ● Mailing list discussions ● Patch reviews ● Bug triage ● Roadmap creation / feature prioritization ● ...
  6. 6. Negotiation: The Basics Positions vs. Interests Focusing on positions instead of on interests precludes finding a more optimal outcome flickr.com/photos/jonnygoldstein/4564003386/
  7. 7. Negotiation: The Basics Active Listening ● Actively listen to the other party ● Ask clarifying questions ● Summarize to assure you understand ● Find common ground and move forward If you're not actively listening, it shows ....
  8. 8. Negotiation: The Basics Independent Standards Try to find one (or more!) independent standard and lead your discussion around this.
  9. 9. 7. Limited destructive blows 8. Fragmentation 9. Together into the abyss 4. Images and coalitions 5. Loss of face 6. Strategies of threads Negotiation: The Basics Stages of conflict escalation (by Glasl) 1. Hardening 2. Debates and Polemics 3. Action, not words!
  10. 10. The Two Most Important Negotiation Tips TALK! CARE!
  11. 11. Questions? Lydia Pintscher @nightrose http://lydiapintscher.de
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