Тарас Кицмей “Cтворення глобальної компанії на прикладі softserve”

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Lviv Outsourcing Forum 2014
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Тарас Кицмей “Cтворення глобальної компанії на прикладі softserve”

  1. 1. Building a Global IT Outsourcing Company Taras Kytsmey March 29th, 2014
  2. 2. Why Go Global? Global Company Means Markets Locations Capital Decision Makers Global Thinking!!!
  3. 3. SoftServe in the TOP 100 Global Vendors Regularly recognized as one of the 100 world’s best outsourcing providers in prestigious industry rankings Annually since 2010 Annually since 2007
  4. 4. SoftServe’s Global Locations
  5. 5. Global Markets – S&M offices Proximity to clients Market Networking “Face-to-Face” selling
  6. 6. A Day of Empowerment in Healthcare
  7. 7. History ▪ 1993 – started global operation from Lviv, with S&M partner SFI ▪ 1996 – Toronto, Canada ▪ 2001 – Washington ▪ 2002 – Boston, Massachusetts ▪ 2003 – Santa Ana, California ▪ 2007 – Fort Myers, Florida ▪ 2011 – Utah ▪ 2012 – Moscow ▪ 2013 – Austin, Texas – UI/UX Innovation Lab ▪ 2014 – UK, Netherlands, Germany
  8. 8. New Austin Office UI/UX Center of Excellences
  9. 9. Gartner’s ten criteria for outsourcing destinations ▪ language ▪ government support ▪ labor pool ▪ infrastructure ▪ educational system ▪ cost ▪ political and economic environment ▪ cultural compatibility ▪ global and legal maturity ▪ data and intellectual property security and privacy
  10. 10. Global Development Centers WHY Resource availability Cost Advantages New competencies Proximity to Clients Diversification
  11. 11. Green Fielding vs. M&A M&A Pros ▪ Working Business ▪ Fast growth Cons ▪ Cultural Fit ▪ Customer retention ▪ Integration Risks ▪ Merge Risk Green Fielding Pros ▪ Cost Effective ▪ No need to redesign Cons ▪ New location factors ▪ Slow Growth
  12. 12. SoftServe is here History ▪ 1993 - Lviv ▪ 2003 - Dnipro ▪ 2004 - Rivne ▪ 2004 - Ivano-Frankivsk ▪ 2006 - Chernivtsi ▪ 2010 - Sevastopol ▪ 2014 - Kyiv ▪ 2013 - Kharkiv ▪ 2014 - Sofia ▪ 2014 - Bucharest
  13. 13. Global Company Key Components ▪ Global Culture ▪ Global Processes ▪ Global Team

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