Out of the box Facilitator: Thomas Mok | LurLee Leung

Hi! 如有雷同，實屬巧合

I’m Mr. SO Bachelor of Information Engineering 2000 @ CUHK

..bye…

? What would you do?

? What if IT Dept = Mr. So ?

? What if you were CTO ?

You choked …

Or Fight as Nick Vujicic

Turning impossible into POSSIBLE Australian, a preacher, a motivational speaker and the Director of Life Without Limbs … Birthday: 1982 Double Major: Accounting & Financial Planning

? What do you prefer? Be a Programmer similar as Mr. SO Be a Professional Yet to Decide

While ( IT Dept = Mr. So ) { $ Procedure_Basic1 = ATTITUDE ; $ Procedure_Basic2 = COMMUNICATION ; $ Procedure_Advance = CREATIVITY ; }

Procedure_Basic1 ATTITUDE

IT made a choice From preservative … … to adaptive

But even we built TRUST ….

The project still at RISK !

? How would you confirm requirement ?

Procedure_Basic2 COMMUNICATION

Identify their GREATEST need

Compare with our knowledge

Questionssss

Identify Compare Question Procedure_Basic2 COMMUNICATION

? But how to WOW our customer?

Out of the box Procedure_Advance CREATIVITY

Creativity is … … a New way of watching/doing things

? Are you Creative ? Average Rating: 3.83 /6

I want to play a game …

# Game What is it? Time Limit: 2-min

? Average Number of usage: 30

? How to >>>30 ?

>>>30 is POSSIBLE 1. Remove the Barriers 2. Feed the Brain 3. Equip with Creative Tools Solution:

1.Remove the Barriers

I want to play a game …

10cm 10cm Can you PASS through a paper with 100cm 2 ? Time Limit: 10-min Yes Or No

… you have a tip … a pair of scissors ONLY!

Last tip ….

> How do you feel before receiving the tips? > What are the critical factors of this game? (if no tip is provided) > How do you feel after passing the 100 cm 2 paper?

Barrier#1: I’m not creative

Barrier#2: NO, WRONG, STUPID …

Barrier#3: Being creative is a waste of time

Barrier#4: Creativity is not for adult or work

When you come to a roadblock, take a detour!

When you come to a roadblock, jump over this!

BREAK TIME

2. Feed the Brain

+ = ?

? What about CTI GROUP ?

? But how to be CREATIVE ?

? 3. Equip with Creative Tools

Tool # 1 Brainstorming

Tool # 1 Brainstorming 1 2 3 4 The Challenges (clearly & interestingly) Target Number of Ideas Time Limit The Rules: > Quantity not quality > No criticism & debate > Unusual ideas are welcome > Sharing

Test 1 2 3 4 “ 口 ”字加 兩劃 > 組合成不同的文字 30 文字 3-min The Rules: > Quantity not quality > No criticism & debate > Wield Idea are welcome > Sharing

田旦甲由申 四甴曱目只 尺加叩台叻 句史白石右 叭囚古占叮 兄叫召另巴 可司戶叹卟 旧叶叨叽叵 B R . . . . . .

Tool # 1 Brainstorming Reversal Try to achieve the opposite : > “how can we ensure customers are never welcome for our help and support ”

Try to achieve the opposite :

> “how can we ensure customers are never welcome for our help and support ”

Tool # 2 Concept Extraction

Tool # 2 Concept Extraction Action 1 Action 2 1 Identify the Action

Tool # 2 Concept Extraction Action 1 Concept A Action 2 2 Extract the Concept Behind

Tool # 2 Concept Extraction Action IV Concept A Action X 3 Apply the Concept

Tool # 2 Concept Extraction Showcase A

Tool # 2 Concept Extraction Showcase B Dark Wedding

Tool # 2 Concept Extraction Showcase C ?

Tool # 2 Concept Extraction Showcase D ?

Tool # 2 Concept Extraction Exercise

Tool # 2 Concept Extraction Concept A Action of IT dept

Your SHOW time! Yes, we can!

Your SHOW time! User call in to check data Amend program written by colleagues who has already leave company 3. Difficult to estimate project schedule Yes, we can!

User call in to check data

Amend program written

by colleagues who has

already leave company

3. Difficult to estimate

project schedule

? So are you Creative ?

Our Expectations on you … ... realize the importance of creative thinking ... remove the barriers of being creative ... make good use of creative tools to solve problems

Out of the box Facilitator: Thomas Mok | LurLee Leung # Feel free to contact us in case of query! Thank you

In the spirit of Edward de Bono's Lateral Thinking, Why Not?will help you take the things we all see, every day, and think about them in a new way. Why not sell a mortgage that automatically refinances when interest rates drop? Why not organize a "buycott" rather than a boycott? W Why Not? will provoke you into finding new business opportunities using everyday ingenuity. Great ideas are waiting. Why not be the one to discover them?

BREAK TIME

Game #2 WORD Dissociation

Game #2 Vegetable & ?