iTouch 1.0 Review by Learning & Development Department
Flow of Presentation Framework Review iTouch Programme …
Background of iTouch Programme Framework of  iTouch  Programme
I’m Mr. SO Bachelor of Information Engineering 2000 @ CUHK
While ( IT Dept  =  Mr. So ) { $ Procedure_Basic1 =  ATTITUDE ; $ Procedure_Basic2 =  COMMUNICATION ; $ Procedure_Advance ...
Procedure_Basic1 ATTITUDE
Identify Compare Question Procedure_Basic2 COMMUNICATION
Out of the box Procedure_Advance CREATIVITY
Review of iTouch Programme 5.2 / 6 Average of 106 ratings Willingness to introduce this workshop to other colleagues … Fro...
Review of iTouch Programme From IT Perspective Over  20  Work Improvement Ideas were received …  …  and   2   were shortli...
Review of iTouch Programme What about from your perspective?
Sharing on Creative Thinking Karmin Fok
Report Generation <ul><li>Trivial </li></ul><ul><li>Repetitive </li></ul><ul><li>Time consuming </li></ul>
Report Generation <ul><li>Set cronjobs (daily/monthly) </li></ul><ul><li>Submit report generation jobs (on request) </li><...
Creative Tools <ul><li>Reversal thinking </li></ul><ul><ul><li>Why don’t let users generate the reports by themselves? </l...
Sharing on Creative Thinking Oscar Law
Synchronize CORP Billing and Estatement Web <ul><li>Current Workflow: </li></ul><ul><li>Suggested Workflow: </li></ul>
Review – Certification Presentation
Forecast iTouch 2.0 c  o  m  i  n  g  s  o  o  n
Story 1: What is Love & Care?
Story 2: You have the choice
Story 2: You have the choice
My Sharing My Sharing My Sharing
Thank you iTouch 1.0 Review
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iTouch Review & Forecast

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  • &gt; “ 我姓蘇,係 2000 年,中大訊息工程學系的畢業生” &gt; “ 當年正值係科技發展開始蓬勃的一年 …而拎住高考 3A2B 及以 FIRST HON 畢業的我,亦佷順利地搵到一份專門設計程式的工作 … ”
  • &gt; “ 而無論大家的選擇如何 … 有一樣係大家都需要知道 … ” &gt; “ 就係我地已經為大家準備好 … 一系列的支援同埋工具 !! 務求令大家能的工作能夠順利及有效完成,以及迎接日後所面對的挑戰” &gt; “ 而呢d支援同準備就包括有 … ATTITUDE, COMMUNICATION &amp; CREATIVTY” &gt; “ 不如我地最好快的時間同大家逐一分享下喇 … ”
  • The way to wow our customer is “Creativity” What is the meaning of Creativity? Let’s first take a box as an illustration .. .
  • - CORP Billing - Cus Data, Billing Info, Service Info, Usage - Estatement Web - Cus Data - Enquiry - Service Info - Usage - statement - Current Limitation - Cross Update - Real time update - Pros of suggested workflow - Cross Update - Real time update - Batch update (further enhance) - Cons - Complexity Sync Control Program - Hardware, maintenance, etc. - DR, fade over flow
  • - CORP Billing - Cus Data, Billing Info, Service Info, Usage - Estatement Web - Cus Data - Enquiry - Service Info - Usage - statement - Current Limitation - Cross Update - Real time update - Pros of suggested workflow - Cross Update - Real time update - Batch update (further enhance) - Cons - Complexity Sync Control Program - Hardware, maintenance, etc. - DR, fade over flow
  • iTouch Review & Forecast

    1. 1. iTouch 1.0 Review by Learning & Development Department
    2. 2. Flow of Presentation Framework Review iTouch Programme …
    3. 3. Background of iTouch Programme Framework of iTouch Programme
    4. 4. I’m Mr. SO Bachelor of Information Engineering 2000 @ CUHK
    5. 5. While ( IT Dept = Mr. So ) { $ Procedure_Basic1 = ATTITUDE ; $ Procedure_Basic2 = COMMUNICATION ; $ Procedure_Advance = CREATIVITY ; }
    6. 6. Procedure_Basic1 ATTITUDE
    7. 7. Identify Compare Question Procedure_Basic2 COMMUNICATION
    8. 8. Out of the box Procedure_Advance CREATIVITY
    9. 9. Review of iTouch Programme 5.2 / 6 Average of 106 ratings Willingness to introduce this workshop to other colleagues … From L&D Perspective
    10. 10. Review of iTouch Programme From IT Perspective Over 20 Work Improvement Ideas were received … … and 2 were shortlisted as potential SMART ideas.
    11. 11. Review of iTouch Programme What about from your perspective?
    12. 12. Sharing on Creative Thinking Karmin Fok
    13. 13. Report Generation <ul><li>Trivial </li></ul><ul><li>Repetitive </li></ul><ul><li>Time consuming </li></ul>
    14. 14. Report Generation <ul><li>Set cronjobs (daily/monthly) </li></ul><ul><li>Submit report generation jobs (on request) </li></ul><ul><ul><li>By system admin </li></ul></ul><ul><ul><li>By self-developed platforms (Oracle Forms, web-based system) </li></ul></ul><ul><li>Self-designed reports (by user) </li></ul><ul><ul><li>By reporting platforms, BI tools </li></ul></ul>
    15. 15. Creative Tools <ul><li>Reversal thinking </li></ul><ul><ul><li>Why don’t let users generate the reports by themselves? </li></ul></ul><ul><li>Brainstorming </li></ul><ul><ul><li>How to automate report generation? </li></ul></ul><ul><li>Concept Extraction </li></ul><ul><ul><li>Vending machine </li></ul></ul><ul><ul><li>Online enquiry system </li></ul></ul>
    16. 16. Sharing on Creative Thinking Oscar Law
    17. 17. Synchronize CORP Billing and Estatement Web <ul><li>Current Workflow: </li></ul><ul><li>Suggested Workflow: </li></ul>
    18. 18. Review – Certification Presentation
    19. 19. Forecast iTouch 2.0 c o m i n g s o o n
    20. 20. Story 1: What is Love & Care?
    21. 21. Story 2: You have the choice
    22. 22. Story 2: You have the choice
    23. 23. My Sharing My Sharing My Sharing
    24. 24. Thank you iTouch 1.0 Review

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