2009 Quality Award Seminar

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    空有核心價值是不能成事 要擊跨對手,我們必須具備一個全面、靈活並能持之而行的管理策略

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    2009 Quality Award Seminar - Presentation Transcript

    1. We are … HKBN Presenter Thomas Mok Director – Learning & Development Department
      • 1992
      • Co-founders: Mr. Ricky Wong &
      • Mr. Paul Cheung
      • 10 staffs with start-up capital of less than
      • HK$ 1 million
      CTI Group
    2. CTI ‘s Superb skills $$$$$ HALF PRICING
    3. We WON the IDD RED Ocean!
    4. C heap T eleco I nternational But other see us as …
    5. So we decided to UPGRADE ! from to Price Leadership Technology Leadership
    6. HKBN ‘s Superb skills
    7. We are too COOL … But … they then thought…
    8. So we decided to UPGRADE again! from to Technology Leadership Service Leadership
    9. HKBN ‘s Superb skills
    10. HKBN Group
      • 2009
      • 2,700 talents located in Hong Kong and Guangzhou with HK$1.3 billion annual revenues
      • Hong Kong’s largest alternative and fastest growing residential broadband service provider
    11. But that’s NOT Enough for us!
    12. the Largest IP Provider by 2016 So we determined to be …
    13. By crushing the Largest COMPXXWTOR !
    14. Because we are … HK B est N etwork
    15. What drives us during the Evolution Process? Technology Leadership 1999-2005 Service Leadership 2006-2008 Price Leadership 1992-1998 PEOPLE Leadership 2009 and beyond
    16. Winnie Lam (Management Trainee 2007/2009) NOW: Learning & Development Officer Our DNA , Our Values .
      • To experience the emotion of competition, winning, and crushing competitors
      • To experience the joy of advancing and applying telecommunications technology for the benefit of the public  
      • To fulfill the desire of Self-Actualization and “to become everything that one is capable of becoming"
      Core Purpose
      • Core Values:
        • Continuous strive for the best as a way of ife
        • We are People’s Leader and Pioneer
        • Direct and Action oriented
      • Aspirational Values:
        • Integrity
        • We only work with smart, capable, competent and demanding people
      l Core & Aspirational Values
    17. Most Popular Award: HK-Telesales: Ho Chi Kwong BHAG Be the largest IP provider in Hong Kong by 2016
    18. But … What is the most Critical Factor o n the way to 2016 ?
    19. LurLee Leung (Management Trainee 2007/2009) NOW: Learning & Development Officer A nswer: Those who … LIVE & BREATHE our Values .
    20. Talent Erich Enforce Engage Energize
    21. PRESENT > 58% of our Senior Management have or in the processing of completing a Post-Graduate (mainly eMBA) HK$ 2.8 million up-to-date investment
    22. FUTURE Ticket to CXO > CFA Level I > 36 Management Books in 18 Months > Half-marathon > … > …
    23. RESULT Rating Scale: 6
    24. 2009 HKMA QUALITY AWARD Seminar – Benchmarking Quality Practice Hong Kong Broadband Network Limited

    + LurLee LeungLurLee Leung, 2 months ago

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