2009 Quality Award Seminar - Presentation Transcript
We are … HKBN Presenter Thomas Mok Director – Learning & Development Department
1992
Co-founders: Mr. Ricky Wong &
Mr. Paul Cheung
10 staffs with start-up capital of less than
HK$ 1 million
CTI Group
CTI ‘s Superb skills $$$$$ HALF PRICING
We WON the IDD RED Ocean!
C heap T eleco I nternational But other see us as …
So we decided to UPGRADE ! from to Price Leadership Technology Leadership
HKBN ‘s Superb skills
We are too COOL … But … they then thought…
So we decided to UPGRADE again! from to Technology Leadership Service Leadership
HKBN ‘s Superb skills
HKBN Group
2009
2,700 talents located in Hong Kong and Guangzhou with HK$1.3 billion annual revenues
Hong Kong’s largest alternative and fastest growing residential broadband service provider
But that’s NOT Enough for us!
the Largest IP Provider by 2016 So we determined to be …
By crushing the Largest COMPXXWTOR !
Because we are … HK B est N etwork
What drives us during the Evolution Process? Technology Leadership 1999-2005 Service Leadership 2006-2008 Price Leadership 1992-1998 PEOPLE Leadership 2009 and beyond
Winnie Lam (Management Trainee 2007/2009) NOW: Learning & Development Officer Our DNA , Our Values .
To experience the emotion of competition, winning, and crushing competitors
To experience the joy of advancing and applying telecommunications technology for the benefit of the public
To fulfill the desire of Self-Actualization and “to become everything that one is capable of becoming"
Core Purpose
Core Values:
Continuous strive for the best as a way of ife
We are People’s Leader and Pioneer
Direct and Action oriented
Aspirational Values:
Integrity
We only work with smart, capable, competent and demanding people
l Core & Aspirational Values
Most Popular Award: HK-Telesales: Ho Chi Kwong BHAG Be the largest IP provider in Hong Kong by 2016
But … What is the most Critical Factor o n the way to 2016 ?
LurLee Leung (Management Trainee 2007/2009) NOW: Learning & Development Officer A nswer: Those who … LIVE & BREATHE our Values .
Talent Erich Enforce Engage Energize
PRESENT > 58% of our Senior Management have or in the processing of completing a Post-Graduate (mainly eMBA) HK$ 2.8 million up-to-date investment
FUTURE Ticket to CXO > CFA Level I > 36 Management Books in 18 Months > Half-marathon > … > …
RESULT Rating Scale: 6
2009 HKMA QUALITY AWARD Seminar – Benchmarking Quality Practice Hong Kong Broadband Network Limited
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