Tackling Archival Issues in
#SocialGov
Anil Chawla
Founder & CEO, ArchiveSocial
@anilchawla
Slide 2
About ArchiveSocial
We are in the business of enabling
government to safely embrace and
succeed with social media....
Slide 4
Nebraska’s Public Records Law (84-712.01)
…public records shall include all records
and documents, regardless of p...
Slide 5
…but it’s not just about Open Records.
Slide 7
The benefits of social media
Engage in direct, two-way conversations
Transform your public perception
Ensure trans...
What’s in a social media archive?
Historical, searchable dialogue between
you and your citizens. In other words,
the recor...
Slide 9
Why is archiving social media hard?
• Social media is dynamic and happens in real-time
• There are no standardized...
Slide 10
Archiving: What’s not working?
• Treating social networks like long-term archives
• Assuming social media never c...
Slide 12
The 4 most important archiving factors
Frequency: How quickly can you capture new content
before it is lost or de...
Slide 13
Open Government in practice
250K+ Social Media Records
ArchiveSocial and North Carolina
launched the world’s firs...
Slide 14
How can I help?
(919) 434-3509
anil@archivesocial.com
http://archivesocial.com
Anil Chawla
Founder & CEO, Archive...
Tackling the Legal, Policy, and Archival Issues in SocialGov
Tackling the Legal, Policy, and Archival Issues in SocialGov
Tackling the Legal, Policy, and Archival Issues in SocialGov
Upcoming SlideShare
Loading in...5
×

Tackling the Legal, Policy, and Archival Issues in SocialGov

491
-1

Published on

Tackling the Legal, Policy, and Archival Issues in SocialGov

Published in: Social Media
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
491
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Tackling the Legal, Policy, and Archival Issues in SocialGov

  1. 1. Tackling Archival Issues in #SocialGov Anil Chawla Founder & CEO, ArchiveSocial @anilchawla
  2. 2. Slide 2 About ArchiveSocial We are in the business of enabling government to safely embrace and succeed with social media. Headquarters: Durham, North Carolina Customers include: San Francisco (CA), State of North Carolina, Missouri Dept. of Conservation, Palm Beach County (FL), City of Spokane (WA), US National Archives
  3. 3. Slide 4 Nebraska’s Public Records Law (84-712.01) …public records shall include all records and documents, regardless of physical form, of or belonging to this state, any county, city, village, political subdivision, or tax-supported district in this state…
  4. 4. Slide 5 …but it’s not just about Open Records.
  5. 5. Slide 7 The benefits of social media Engage in direct, two-way conversations Transform your public perception Ensure transparency & accountability Save costs by leveraging free technology Improve crime & emergency response Be where your citizens are
  6. 6. What’s in a social media archive? Historical, searchable dialogue between you and your citizens. In other words, the recorded voice of your community.
  7. 7. Slide 9 Why is archiving social media hard? • Social media is dynamic and happens in real-time • There are no standardized formats • The communications exist outside your control • Access to social media is not centralized • It can be virtually impossible to search the history
  8. 8. Slide 10 Archiving: What’s not working? • Treating social networks like long-term archives • Assuming social media never creates “original” records • Disabling two-way communication (e.g. comments) • Taking manual screen shots or using copy & paste • Using web crawling technology • Relying on personal social media backup tools
  9. 9. Slide 12 The 4 most important archiving factors Frequency: How quickly can you capture new content before it is lost or deleted? Comprehensiveness: Do you have all of the records you need? Are the records complete? What about metadata? Authenticity: How is the data stored? Can you prove that it is an accurate record? Will it hold up in court? Context: How easily can you locate the relevant records? Can you actually make sense of them when needed?
  10. 10. Slide 13 Open Government in practice 250K+ Social Media Records ArchiveSocial and North Carolina launched the world’s first interactive social media archive for citizens to search & download public records of government social media activity. http://nc.gov.archivesocial.com
  11. 11. Slide 14 How can I help? (919) 434-3509 anil@archivesocial.com http://archivesocial.com Anil Chawla Founder & CEO, ArchiveSocial @anilchawla Sample your own archive at
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×