By Luke Saul
 Founded   Marshall Field’s department
  store
 Based in Chicago, Illinois
 Co-owned  a general store until other
 owner retired

 Took    over store with business partner

 AfterGreat Fire of 1...
 Convenience


 Made   shopping
 FUN!

 Customer
 Service!
 • Return items for
   any reason
 General  store owners came from all
  around the country
 Emphasis on customer service
 Could buy ANYTHING (baby carri...
 Targeted   urban women with time on their
  hands
 Main focus was on convenience

      THEN                     NOW
 Restaurants   throughout store

 Daycare   for children

 Coat   Check available
 Rooms   provided
  for meetings
 Telephones,
  stationary paper all
  provided for free
 Wegmans-  has
 daycare, pharmacy

 Wal-Mart-
 restaurants
 available, pharmacy,
 eye-care center

 Kohl’s-
        No ...
"   American Experience | Chicago: City of the Century | People & Events." PBS. Web. 09 Feb. 2010.
      <http://www.pbs.o...
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Marshall Field

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Marshall Field

  1. 1. By Luke Saul
  2. 2.  Founded Marshall Field’s department store  Based in Chicago, Illinois
  3. 3.  Co-owned a general store until other owner retired  Took over store with business partner  AfterGreat Fire of 1971, Field bought out the store and it took his name
  4. 4.  Convenience  Made shopping FUN!  Customer Service! • Return items for any reason
  5. 5.  General store owners came from all around the country  Emphasis on customer service  Could buy ANYTHING (baby carriages, pianos, sporting goods, furniture)
  6. 6.  Targeted urban women with time on their hands  Main focus was on convenience THEN NOW
  7. 7.  Restaurants throughout store  Daycare for children  Coat Check available
  8. 8.  Rooms provided for meetings  Telephones, stationary paper all provided for free
  9. 9.  Wegmans- has daycare, pharmacy  Wal-Mart- restaurants available, pharmacy, eye-care center  Kohl’s- No questions asked return policy
  10. 10. " American Experience | Chicago: City of the Century | People & Events." PBS. Web. 09 Feb. 2010. <http://www.pbs.org/wgbh/amex/chicago/peopleevents/p_field.html>. "Field, Marshall." Encyclopædia Britannica. Encyclopædia Britannica Online School Edition. Encyclopædia Britannica, 2010. Web. 8  Feb.  2010  http://school.eb.com/eb/article-9034199 Ledermann, Robert P. "Marshall Field's® . . .Gone But Not Forgotten". Antiques & Collecting Magazine. 01 Nov 2006: 34. eLibrary. Web. 08 Feb 2010. "Special Report: Reinventing the store - The future of retailing". Economist. 22 Nov 2003: 90. eLibrary. Web. 08 Feb 2010. http://xroads.virginia.edu/~hyper/INCORP/stores/cover1.html http://www.britannica.com/EBchecked/topic-art/206204/10672/Marshall-Field-engraving-by-Henry-Taylor-Jr http://www.patsabin.com/illinois/marshall_fieldlitho.html http://upload.wikimedia.org/wikipedia/commons/b/b5/State_Street_sign_of_Marshall_Field%27s.JPG http://watersecretsblog.com/archives/chicago.jpg http://farm4.static.flickr.com/3216/2817910893_350019ab50.jpg http://www.myinhomedaycare.com/ http://63.135.122.65/bergdahlphoto/Wal-Mart%20Pharmacy.JPG http://media.syracuse.com/news/photo/2009-09-30-wegmansdewittjpg-be9258e658803770_large.jpg http://www.atsgroup.co.uk/online-shop/media/images/product_category/Meeting%20Room%201.jpg http://www.bbc.co.uk/blogs/bryanburnett/Telephone.jpg
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