Founded Marshall Field’s department
Based in Chicago, Illinois
Co-owned a general store until other
Took over store with business partner
AfterGreat Fire of 1971, Field bought out
the store and it took his name
• Return items for
General store owners came from all
around the country
Emphasis on customer service
Could buy ANYTHING (baby carriages,
pianos, sporting goods, furniture)
Targeted urban women with time on their
Main focus was on convenience
Restaurants throughout store
Daycare for children
Coat Check available
stationary paper all
provided for free
asked return policy
" American Experience | Chicago: City of the Century | People & Events." PBS. Web. 09 Feb. 2010.
"Field, Marshall." Encyclopædia Britannica. Encyclopædia Britannica Online School Edition. Encyclopædia Britannica, 2010.
Web. 8 Feb. 2010 http://school.eb.com/eb/article-9034199
Ledermann, Robert P. "Marshall Field's® . . .Gone But Not Forgotten". Antiques & Collecting Magazine. 01 Nov 2006: 34.
eLibrary. Web. 08 Feb 2010.
"Special Report: Reinventing the store - The future of retailing". Economist. 22 Nov 2003: 90. eLibrary. Web. 08 Feb 2010.