Marshall Field
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  • 1. By Luke Saul
  • 2.  Founded Marshall Field’s department store  Based in Chicago, Illinois
  • 3.  Co-owned a general store until other owner retired  Took over store with business partner  AfterGreat Fire of 1971, Field bought out the store and it took his name
  • 4.  Convenience  Made shopping FUN!  Customer Service! • Return items for any reason
  • 5.  General store owners came from all around the country  Emphasis on customer service  Could buy ANYTHING (baby carriages, pianos, sporting goods, furniture)
  • 6.  Targeted urban women with time on their hands  Main focus was on convenience THEN NOW
  • 7.  Restaurants throughout store  Daycare for children  Coat Check available
  • 8.  Rooms provided for meetings  Telephones, stationary paper all provided for free
  • 9.  Wegmans- has daycare, pharmacy  Wal-Mart- restaurants available, pharmacy, eye-care center  Kohl’s- No questions asked return policy
  • 10. " American Experience | Chicago: City of the Century | People & Events." PBS. Web. 09 Feb. 2010. <http://www.pbs.org/wgbh/amex/chicago/peopleevents/p_field.html>. "Field, Marshall." Encyclopædia Britannica. Encyclopædia Britannica Online School Edition. Encyclopædia Britannica, 2010. Web. 8  Feb.  2010  http://school.eb.com/eb/article-9034199 Ledermann, Robert P. "Marshall Field's® . . .Gone But Not Forgotten". Antiques & Collecting Magazine. 01 Nov 2006: 34. eLibrary. Web. 08 Feb 2010. "Special Report: Reinventing the store - The future of retailing". Economist. 22 Nov 2003: 90. eLibrary. Web. 08 Feb 2010. http://xroads.virginia.edu/~hyper/INCORP/stores/cover1.html http://www.britannica.com/EBchecked/topic-art/206204/10672/Marshall-Field-engraving-by-Henry-Taylor-Jr http://www.patsabin.com/illinois/marshall_fieldlitho.html http://upload.wikimedia.org/wikipedia/commons/b/b5/State_Street_sign_of_Marshall_Field%27s.JPG http://watersecretsblog.com/archives/chicago.jpg http://farm4.static.flickr.com/3216/2817910893_350019ab50.jpg http://www.myinhomedaycare.com/ http://63.135.122.65/bergdahlphoto/Wal-Mart%20Pharmacy.JPG http://media.syracuse.com/news/photo/2009-09-30-wegmansdewittjpg-be9258e658803770_large.jpg http://www.atsgroup.co.uk/online-shop/media/images/product_category/Meeting%20Room%201.jpg http://www.bbc.co.uk/blogs/bryanburnett/Telephone.jpg