If the User Can't Use It, It Doesn't Work.

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11/29/2012
Guest Lecture
SUNY IST 535 Web Database Programming

Published in: Technology, News & Politics
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If the User Can't Use It, It Doesn't Work.

  1. 1. It does not work... IfTheusercan’tUseIt Luke Charde User Experience Lead, NYS Dept of Labor SUNY IST 535 Web Database Programming, 2012-11-29   (title quote by Susan Dray)
  2. 2. MyPerspective UserExperience& InterfaceDesignLead 1999 2012 NewYorkState
  3. 3. versus user interface user experience
  4. 4. Bad UI... Less Terrible UX
  5. 5. Bad UX... Pretty UI
  6. 6. user interface UI is typically a combination of visual design (the look and feel) and the interaction design (how it works)
  7. 7. user experience UX design deals with the overall experience associated with the use of a product or service.
  8. 8. - Dain Miller User Interface is the saddle, the stirrups, and the reigns. User Experience is the feeling you get being able to ride the horse. http://www.webdesignerdepot.com/2012/06/ui-vs-ux-whats-the-difference/
  9. 9. User Experience how Valuable is it? http://dryicons.com/ The Secret user centered design process •process •tools •resources
  10. 10. User Experience how Valuable?
  11. 11. $550 Billion
  12. 12. - Steve Jobs Some people think design means how it looks.   But, of course, if you dig deeper, it's really how it works.
  13. 13. http://www.fotopedia.com/items/flickr-2066055069
  14. 14. http://www.fotopedia.com/items/flickr-2066055069
  15. 15. $220 Billion
  16. 16. -Google Phiolsophy: Point #1 Focus on the user and all else will follow. http://www.google.com/about/company/philosophy/
  17. 17. The hidden costs Support/training
  18. 18. What is The Secret?
  19. 19. The Secret: Honor the user’s intent.
  20. 20. Creators/Users
  21. 21. Creators Users
  22. 22. How to Create Products using a User Centered Design process
  23. 23. Personas
  24. 24. 5 why why why why why http://en.wikipedia.org/wiki/5_Whys
  25. 25. Sythesize
  26. 26. Sythesize
  27. 27. Sythesize
  28. 28. imitation vs mastery •Inspiration Libraries •Design Patterns •Principles •Heuristics
  29. 29. Inspiration Library (Evernote)
  30. 30. Design Patterns
  31. 31. Design Patterns
  32. 32. Design Patterns
  33. 33. - [Patternry](http://www.patternry.com/) - [TimeTripper](http://www.time-tripper.com/uipatterns/) - [Yahoo Patterns](http://developer.yahoo.com/ypatterns/) - [Quince](http://quince.infragistics.com) - [UI Patterns](http://ui-patterns.com/) - [Welie](http://www.welie.com/patterns) Design Patterns
  34. 34. Sketch
  35. 35. Sketch
  36. 36. Usability Testing
  37. 37. Balsamiq Mockups http://www.balsamiq.com/products/mockups
  38. 38. Interactive Prototype
  39. 39. It does not work... IfTheusercan’tUseIt Luke Charde User Experience Lead, NYS Dept of Labor (title quote by Susan Dray)
  40. 40. Further Exploration - [Smashing Magazine](http://uxdesign.smashingmagazine.com/) - [UX Stack Exchange](http://ux.stackexchange.com/)
  41. 41. thank you! www.albanyUX.org www.linkedin.com/in/lukecharde @lukecharde ? hello@lukecharde.com

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