The CEO Office: The Infrastructure for superior Corporate Management, Governance, Leadership and Performance!

The CEO Office The infrastructure that helps CEOs perform in a class 5 hurricane! American Executive l June 2009 S P H E R E Advisors AG | Untermüli 7, Postfach 4440 l CH-6304 Zug (ZG), Switzerland l T: +41 41 758 08 17 F: +41 44 683 15 96 l contact@sphereadvisors.com

You may feel that your role is strategic. But, the operational stuff keeps you busy! We know, that you are not alone with this! © COPYRIGHT 2002-2009 l S P H E R E Advisors AG | www.sphereadvisors.com and www.spherediagnostics.com 2

Higher dynamics are the norm Complexity increases with size …but, when we lose … but, when sight, we ask for more control fails we install more of it. The CEO Office is the detail – higher precision. infrastructure that helps CEOs address the challenges of a time without time! Uncertainties Ambiguities require challenge the strategy room to move … but, with higher … but with higher ambiguities, we set new rules uncertainty we revert to and limit the boundaries. giving orders. © COPYRIGHT 2002-2009 l S P H E R E Advisors AG | www.sphereadvisors.com and www.spherediagnostics.com 3

But « It‘s another thing to manage » « I am too small for this » « We just have reduced cost » « small is beautiful » You may just have missed the opportunity for a better use of your time, a stronger focus of attention, and a better use of your energy! © COPYRIGHT 2002-2009 l S P H E R E Advisors AG | www.sphereadvisors.com and www.spherediagnostics.com 4

The upcoming strategy workshop with Management Team prepared? Ready for the next Board Meeting? The media release on Performance review the quarterly results Division results reviewed? scheduled? checked? Succession plans Projects on target? revised? This is the easy stuff … Marketing plans ready? Contracts signed? New products launched? Analyst presentations Performance with the CFO reviewed? ready? © COPYRIGHT 2002-2009 l S P H E R E Advisors AG | www.sphereadvisors.com and www.spherediagnostics.com 6

Have a shared Truly understand the view witin the Hear the weak consequences of my decisions? team? signals from the Second opinion Make good available? outside and from within?? decisions? Focus on the Know early enough? In control of things? important things? And this is more challenging! Trust my leaders? Have an Balance my energy? integrated Decisions approach? Use my time and actions effectively? Know what is going on? that fit? © COPYRIGHT 2002-2009 l S P H E R E Advisors AG | www.sphereadvisors.com and www.spherediagnostics.com 7

Routine or exception? The task is to … •Ease good decision making •Aid integration •Establish a rhythm © COPYRIGHT 2002-2009 l S P H E R E Advisors AG | www.sphereadvisors.com and www.spherediagnostics.com 8

Decisions are often complex, sensitive, have uncertain consequences … Need to amplify weak signals, channel information to raise to the attention, provide a second opinion, follow up on things… Talk must match the action … Need to fit decisions together, align, integrate across the organization, facilitate implementation … Lead the pace of the organization … Need to align activities with strategic intent, ensure that time is used wisely, establish a daily and monthly schedule © COPYRIGHT 2002-2009 l S P H E R E Advisors AG | www.sphereadvisors.com and www.spherediagnostics.com 9

… you likely need an infrastructure to do that! The CEO Office •Anticipates, filters, and accelerates issues •Provides purchase for decisions •Is a trusworthy second opinion •Releases time © COPYRIGHT 2002-2009 l S P H E R E Advisors AG | www.sphereadvisors.com and www.spherediagnostics.com 10

How Effective is your Corporate Leadership? Take the test with the SPHERE Corporate Diagnostic Strongly Strongly My organization scores as follows: Disagree Neutral Agree disagree agree 1 Our data supports good decision making and The online diagnostics reviews 1 2 3 4 5 6 7 8 9 employees share the same understanding of the corporate infrastructure: Web- context in which the make decisions. based or workshop diagnostics with over 100 factors reviewed. 2 We use formal processes to guide our collective thinking. They establish clarity on direction and 1 2 3 4 5 6 7 8 9 create a shared mind-set. We say what we think. 3 We share the same agenda and get things done. 1 2 3 4 5 6 7 8 9 We can anytime track what we are doing. 4 Our shared beliefs are flexible enough to help us 1 2 3 4 5 6 7 8 9 adapt to new challenges. We know how to do things. 5 All our employees clearly know what is inside and 1 2 3 4 5 6 7 8 9 outside their boundaries. We do what we say. Test our free online diagnostic: Ad your scores: _____ www.spherediagnostics.com With scores above 40, your leadership performs at the peak Your challenge is to sustain your advantage. With scores between 25 to 40, your leadership is in parity with others: Contact us for peak performance! Scores below 25 mean that you run considerable risks and lose your competitive edge: Contact us before it is too late. © COPYRIGHT 2002-2009 l S P H E R E Advisors AG | www.sphereadvisors.com and www.spherediagnostics.com 11

SPHERE Advisors helps you get there … • Evaluates the right support structure for your organization • Evaluates and trains the staff that fits your culture • Diagnoses the effectiveness of the corporate infrastructure • Helps you create the CEO Office infrastructure • Refines the corporate cycle and managerial processes © COPYRIGHT 2002-2009 l S P H E R E Advisors AG | www.sphereadvisors.com and www.spherediagnostics.com 12

As former CEOs - we know what it takes We have done it – in small and large organizations, world-wide We make your team work! And ensure that they perform © COPYRIGHT 2002-2009 l S P H E R E Advisors AG | www.sphereadvisors.com and www.spherediagnostics.com 13

The Results • Your time is used effectively • Your focus is on the right things • Your energy is balanced It usually takes 6 to 8 weeks to get there. © COPYRIGHT 2002-2009 l S P H E R E Advisors AG | www.sphereadvisors.com and www.spherediagnostics.com 14

For more information, visit … SPHERE Advisors: Coaching www.sphereadvisors.com and advice for CEO and the Management Team SPHERE Diagnostics: www.spherediagnostics.com Services for Staff Leaders and Publications, resources, forum, blog Control Professionals Presentations for download, free Diagnostic trial Copyright © 2002 – 2009 S P H– 2009 Advisors R E |Advisors AG | All rights reserved | www.sphereadvisors.com and www.spherediagnostics.com Copyright © 2002 E R E S P H E AG All rights reserved | www.sphereadvisors.com and www.spherediagnostics.com 16

SPHERE Tools for Effective Corporate Leadership 5 Systems 5 Diagnostics 5 Design Options 5 Steps Analysis Direction 2 Definition 3 1 Diagnosis Boundaries Diagnostics Beliefs Design 4 Implementation 5 Action Results Leadership Cycle Leadership Models Tool Box Scorecard © COPYRIGHT 2002-2009 l S P H E R E Advisors AG | www.sphereadvisors.com and www.spherediagnostics.com 17

Peak Performance at the Top We support CEOs and Senior Executive deliver peak performance in corporate leadership Advice: CEO Coaching, Senior Executive Workshops Diagnostics: Corporate and individual effectiveness Communications: Stakeholder, content and impact management Infrastructure: Board relations, management systems, CEO Office Our client list reads like the „Who‘s Who“ of the leadership of firms, non-profit organizations in Europe, the U.S. and the Middle East. Trust is the foundation of our business. This is why you do not find names here. Contact us for peak performance S P H E R E Advisors AG Tel: +41 41 758 08 17 Untermüli 7, 4440 Postfach Fax: +41 44 683 15 96 CH-6340 Zug (ZG) contact@sphereadvisors.com Switzerland www.sphereadvisors.com Copyright © 2002 – 2009 S P H E R E Advisors AG | All rights reserved | www.sphereadvisors.com and www.spherediagnostics.com

The CEO Office Be ready to weather the next storm! American Executive l June 2009 S P H E R E Advisors AG | Untermüli 7, Postfach 4440 l CH-6304 Zug (ZG), Switzerland l T: +41 41 758 08 17 F: +41 44 683 15 96 l contact@sphereadvisors.com

The CEO Office: The Infrastructure for superior Corporate Management, Governance, Leadership and Performance!

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