0
People Generating Results
History




    Founded in May 1994 and structured through 04 areas of expertise that
    complement each other - Organiza...
Mission




    To generate strategic information and develop differentiated consulting
    solutions that promote its cli...
Values



    Integrity, honesty, and transparency in all activities
    and relationships.

    Integration and cooperati...
Areas of Expertise




    Organizational
                       Compensation
    Effectiveness




      Perception      ...
Organizational
                                         Effectiveness



           Diagnosis and Organizational Strategy
...
Organizational
                                                 Effectiveness


    Diagnosis and Organizational Strategy ...
Organizational
                                                 Effectiveness


    Processes Rationalization - Next step ...
Organizational
                                              Effectiveness


    Structures and Processes Benchmark - Surv...
Areas of Expertise




    Organizational
    Effectiveness      Compensation




    Perception            People
     Re...
Compensation



            WISDOM Compensation Management System
            WISDOM Compensation Survey - PWR
           ...
Compensation


     WISDOM Compensation Management System - Designed from functional and
     behavioral competences, this...
Compensation



     WISDOM Compensation Survey - PWR - Supports companies that participate in
     the management process...
Compensation


     Other research options in this area of expertise, are:
         Executive Job Pricing: Allows knowing ...
Compensation


     The following rewards Programs work as "attitude changing agents." They
     aim at consolidating a cu...
Areas of Expertise




     Organizational
                        Compensation
     Effectiveness




     Perception    ...
People Development
                                         Processes


              Competence Model

              Perf...
People Development
                                                 Processes


     Competence Model - Tool that allows a...
People Development
                                                 Processes


     Career and Succession - System that s...
People Development
                                                 Processes

     Assessment - Process that allows mappi...
People Development
                                              Processes




     Competence Development Actions Matrix ...
People Development
                                        Corporate Education


          Leadership:
          Leadershi...
People Development
                                       Corporate Education

     Leadership - Structured based on simpl...
People Development
                                        Corporate Education

     Leader Coach - Addressed to managers ...
People Development
                                          Corporate Education


     Teambuilding - indoor & outdoor - ...
People Development
                                         Corporate Education

     Presentation Techniques - Addressed ...
People Development
                                         Corporate Education

     Team Development - Intended for mana...
People Development
                                          Corporate Education


     Change Management - Addressed to t...
People Development
                                          Corporate Education


     Personal Marketing - Intended for ...
Areas of Expertise




       Organizational
                         Compensation
       Effectiveness




     Perceptio...
Perception Surveys
                                          Perception Surveys



            Organizational Climate Surv...
Perception Surveys


     Organizational Climate Survey - Na effective way to measure the degree of
     satisfaction of t...
Perception Surveys


     Internal Clients’ Satisfaction Survey - A safe way to survey the collective
     perception of t...
Some WISDOM‘s
                                                      Clients

     AB BRASIL (Burns Philp)   BG SOUTH AMERI...
Some WISDOM‘s
                                                      Clients

      ORSA CEL. E PAPEL     COELBA           ...
Founder Biography

     Luiz Carlos Bueno, General Manager and biggest shareholder, responds for the
     General Manageme...
Biography
                                           Key-Personnel




     WISDOM, considering the project needs and size...
Wisdom English Portfolio With Cover Adobe
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Transcript of "Wisdom English Portfolio With Cover Adobe"

  1. 1. People Generating Results
  2. 2. History Founded in May 1994 and structured through 04 areas of expertise that complement each other - Organizational Effectiveness, Compensation, People Development, and Perception Survey, WISDOM already carried out projects in more than 100 domestic and multinational companies of medium and large size, in Brazil and abroad. The biggest proof of its professional competence is the quality of the relation that it maintains with its clients, a clear reflection of their judgment about its capacity to help them in the most complex problems involving their areas of expertise. 1
  3. 3. Mission To generate strategic information and develop differentiated consulting solutions that promote its clients’ change, growth, and sustainability. 2
  4. 4. Values Integrity, honesty, and transparency in all activities and relationships. Integration and cooperation among areas and people. Ongoing learning and development. People valued, committed, and accomplished. Ongoing learning and development. 3
  5. 5. Areas of Expertise Organizational Compensation Effectiveness Perception People Research Development 4
  6. 6. Organizational Effectiveness Diagnosis and Organizational Strategy Organizational Modeling Processes Rationalization Structures and Processes Benchmark Organizational Development and People Management Guidelines, Policies and Procedures Products & Services 5 8
  7. 7. Organizational Effectiveness Diagnosis and Organizational Strategy - Focused on the identification and analysis of business model, competitive edges, enterprise’s potential problems and risks, involves the definition of Action Plans based on plausible scenarios that allow them to anticipate to the market, and to support efforts of adjustment both in the organizational management and human capital, and in Products & Services for its mission, vision, values, objectives, and business strategies. Organizational Modeling - Focused on the modeling of a managerial structure aligned with the mission, vision, objectives and business strategies of the company, provides proactive performance, quick and integrated with clients and suppliers, guiding managers and their teams in the pursue of results in their areas and in the organization. Products & Services 6
  8. 8. Organizational Effectiveness Processes Rationalization - Next step and to complete the organizational modeling; this project is focused on analysis and redesign of the work processes flow carried out from the breakdown of the key results areas of positions included in the structure. It involves, in addition to the proposal of careers of defined individual contribution, based on the professional skills required from professionals fitting them. It aims at maximizing synergies and guiding the qualitative and quantitative adjustment of the enterprise’s staff, and complete the improvement actions of the structure, and to consolidate its organizational model. If desirable, WISDOM can develop models of competence by career axle, properly aligned to the model adopted for the Company’s command levels. Products & Services 7
  9. 9. Organizational Effectiveness Structures and Processes Benchmark - Survey that aims at identifying the best practices, opportunities for improvement, and / or trends in organizational and people management to subsidize projects to streamline specific areas and / or the company as a whole. Organizational Development and People Management Guidelines, Policies and Procedures - Focused on the conception of an integrated instrument that supports the decentralization of people management. Products & Services 8
  10. 10. Areas of Expertise Organizational Effectiveness Compensation Perception People Research Development 9
  11. 11. Compensation WISDOM Compensation Management System WISDOM Compensation Survey - PWR Custom Salary Survey Executive Job Pricing Club Surveys Sales Force Compensation Program Variable Compensation Program Participation in Results Program Products & Services 10
  12. 12. Compensation WISDOM Compensation Management System - Designed from functional and behavioral competences, this measurement tool of positions content (job points), or value added by individuals (personal points) allows defining set structure that reflects, clearly its relative importance for the company. Designed to be compatible with other international methodologies, while offering the advantage of providing a quantitative evaluation of job content as a basis for compensation surveys, rather than simple “job matching” based on similar titles and other qualitative similarities. The system, in addition to supporting the definition of the Company’s policy, strategy, and compensation, is also used in "final tying" of Organizational Modeling projects for both the managerial structures and work processes. Products & Services 11
  13. 13. Compensation WISDOM Compensation Survey - PWR - Supports companies that participate in the management process of this issue, providing them with management, quantitative, and qualitative information about salary, bonuses, benefits, and awards practices in the compensation market (global, regional, by industry, and selected). This is a database that gathers information on more than 25,000 compensation practices organized by points (content measures - job or personal points), of about 150 participating companies, which account for something like 11.5% of national GDP. Products & Services 12
  14. 14. Compensation Other research options in this area of expertise, are: Executive Job Pricing: Allows knowing the external competitiveness degree of the salary, bonuses, benefits, and awards practices of the compensation markets for a specific set of executive positions. Executive Job Pricing: Allows knowing the external competitiveness degree of the salary, bonuses, benefits, and awards practices of the compensation markets for a specific set of executive positions. Club Surveys: Survey conducted for a group of companies of the same industry. Allows adjusting the internal consistence and the external competitiveness of compensation and benefits practices of each one of the enterprises in face of the ensemble of participants. Products & Services 13
  15. 15. Compensation The following rewards Programs work as "attitude changing agents." They aim at consolidating a culture focused on results that encourages and recognizes differentiated individual and collective performance. Participation in Results Program Variable Compensation Program. Participation in Results Program The main difference in WISDOM to deploy them is the expertise to structure mathematical simulation models - performance indicators and their relative weights - to ensure the achievement of goals.. Products & Services 14
  16. 16. Areas of Expertise Organizational Compensation Effectiveness Perception People Research Development 15
  17. 17. People Development Processes Competence Model Performance Management Career and Succession Coaching Assessment Clients Relations Management Competence Development Actions Matrix Products & Services 16
  18. 18. People Development Processes Competence Model - Tool that allows aligning human resources management with the business strategy and the existing challenges. Clarifies what needs to be done to achieve higher performance levels. It integrates and optimizes planning, assessment, selection, development, compensation, and career and succession processes. Performance Management - Allows planning and evaluating the performance thoroughly and consistently, as well as supporting the decision-making process regarding training and development, compensation, promotions, transfers or dismissals, as well as recruitment and selection of new professionals. Products & Services 17
  19. 19. People Development Processes Career and Succession - System that supplements integrated HR management. It aims at expanding the contribution of people and the Company’s ability to attract and retain talent, in addition to guiding the education of leaders focusing its business strategy on the medium and long term. It is structured from the integration of 04 modules, namely the Performance Management System, Succession Lines, the Individual Career Expectancies, and Professionals’ potential identification. Coaching - Tool for potentiating individual learning, focus and encourages behavioral changes to meet specific needs of each professional and to meet organizational expectations. Provides guidance, incentive to experimentation, and reflection space, aimed at expanding self-knowledge and promoting the development of the individual in his/her professional role. Products & Services 18
  20. 20. People Development Processes Assessment - Process that allows mapping the target-audience regarding the required Competences Profile, and survey reliable information that provide better exploitation of people in the organization. Allows identifying the position of each professional in a performance and potential matrix, as well as compatible development and self-development actions aligned with the company’s business strategies. Client Relations Management - Process of cultural change of the sales force that aims at leveraging results, exceed the clients’ expectations, and contributing to increase their loyalty. Therefore, it uses information from Customer Satisfaction Survey, Sales Force Diagnosis, and from the company’s competitive strategies to trace the Ideal Sales Force Profile, and guide the design of Education Program focused on their behavioral change, in addition to integrating the profile to the Performance Management System. Products & Services 19
  21. 21. People Development Processes Competence Development Actions Matrix - Resource that allows the organization to provide clear guidelines to enable people to fill the gaps identified regarding the required skills. Optimizes investment in training and development, and guides the self-development, enabling the generation of superior results and the sustentation of the company’s leading edge over time. Products & Services 20
  22. 22. People Development Corporate Education Leadership: Leadership Strategic Results Management Technical: The New Leadership Internal HR Consultants Leader Coach Presentation Techniques Performance Management Career Management Team building - Indoor & Outdoor “Tailored” Training: Behavioral: Conceived and/or adjusted to Team Development the clients’ demands Communication and Influence Change Management Emotional Intelligence Personal Marketing Products & Services 21
  23. 23. People Development Corporate Education Leadership - Structured based on simple and practical concepts on the LEADERSHIP theme. The WISDOM methodology uses Feedback Report (surveyed before the event) in order to support the devolutions, discussions, work out the search for consensus, and alignment with the best practices for the company’s strategic moment (16 or 24hours.). Strategic Results Management - Addressed to managers who want to offer contributions that make a difference. From a reflection on what means to manage strategic results centered on the client, the participants rethink their role as managers, their key responsibility area, and analyze their management practices with the objective of obtaining effectiveness gains (16 hours). The New Leadership - Indicated for managers who want to know concepts and practices of people management with the objective of exercising energized, positive, and stimulant leadership of high performance standards (16 hours). Products & Services 22
  24. 24. People Development Corporate Education Leader Coach - Addressed to managers who need to develop or improve the ability to develop people, making them self assured, productive, and motivated with their own growth. Through experiences and practical exercises, the participants will understand the importance of coaching and will develop the key abilities that allow them to assess people, influence them, and commit them to their own self-development (16 hours). Performance Management - Workshop addressed to organizations that wish to prepare their managers for the use of the available tooling for performance management. Departing from a systemic vision of what does it mean to manage performance form a strategic perspective, oriented for results and for the individual development, the participants will learn to write measurable goals, to hire, follow-up the performance, and to provide feedback, committing subordinates with their self-development (16 hours.). Products & Services 23
  25. 25. People Development Corporate Education Teambuilding - indoor & outdoor - Transformation process indicated for groups of professionals who need to work "their relations" and "their identity" to obtain the alignment of all in relation to the Company’s goals and strategies. From a dynamic approach, with or without outdoor experiences, the participants will review concepts, will define rules of coexistence, and will develop attitudes that favor the construction of a "team spirit" where the result is greater than the sum of its members (16 hours). Internal HR consultants - Indicated for HR professionals who want to strengthen their performance as internal consultants, in a strategic perspective, focused on business needs and for a systemic view of the HR processes (16 hours). Products & Services 24
  26. 26. People Development Corporate Education Presentation Techniques - Addressed to professionals interested in acquiring security upon preparing presentations, improve and develop personal skills in all processes that demand verbal deliveries (16 hours.). Career Management - Addressed to professionals interested in acquiring a vision of changes in career management, given the influence of the demands of the business environment; discuss actions to manage their own careers; forms of reward for professional development adherent to the model of skills adopted by the company, creating space for discussion and review of the model used by organization where they perform (16 hours.). Products & Services 25
  27. 27. People Development Corporate Education Team Development - Intended for managers and professionals who must understand the dimensions of an effective team, notice deviations and dispersions that occur in work groups, their causes and consequences; identify the different characteristics of contribution; the commitments to continuity and motivation of teams, and the ways to transform such dimensions in an action plan, in addition to participating in the process of creations of an entrepreneurial “teamwork” culture (16 hours). Communication and Influence - Indicated for professionals who need to improve their communication and influence skills. By knowing their individual characteristics, the participant will develop greater clarity and objectivity upon expressing ideas, resulting in more timely and proper deliveries that ensure the fluidity to the interpersonal communication process (16 hours.). Products & Services 26
  28. 28. People Development Corporate Education Change Management - Addressed to the responsible persons for the conduction of change to be implemented in the company. Guides the process of action planning that lead to the adoption of a positive and committed attitude of the employees; allows knowing and managing their own attitude, in order to inspire credibility and trust in the internal audience on what concerns results (16 hours). Emotional Intelligence - Indicated for interested persons in knowing the importance of the issue in the professional environment, mainly in the conduction of critical situations of the day-to-day. The added value is in the fact that developing the emotional intelligence is key to leverage skills connected to high performance (16 hours). Products & Services 27
  29. 29. People Development Corporate Education Personal Marketing - Intended for those who want to start a self-development process focused on the improvement of his/her image; to face and overcome situations of exposure required for his/her recognition in the enterprise and out of it; to identify and deal with the strengths and weaknesses, and personal insecurity to transform them into allies in the “sale” of his/her image (16 hours). Products & Services 28
  30. 30. Areas of Expertise Organizational Compensation Effectiveness Perception People Development Research 29
  31. 31. Perception Surveys Perception Surveys Organizational Climate Survey Sales Force Diagnosis Internal Clients’ Satisfaction Survey Products & Services 30 33
  32. 32. Perception Surveys Organizational Climate Survey - Na effective way to measure the degree of satisfaction of the professionals regarding different organizational aspects and people management aspects. The result of this survey helps in decision making focused on the improvement of motivation levels, adherence, and commitment of its internal audience. Sales Force Diagnosis - Na effective tool to identify the collective perception of the members of the Sales Force (sales, marketing, quality, logistics, technical service...) about organizational aspects, people management, and competitiveness of the enterprise that affect the motivation, commitment, and consequent performance of the team. The result of this survey supports management decisions making focused on the alignment between the team’s efforts and the business strategies to be implemented. Products & Services 32
  33. 33. Perception Surveys Internal Clients’ Satisfaction Survey - A safe way to survey the collective perception of the internal clients’ areas, regarding your capacity of response, the quality of the “delivery”, flexibility in the assistance, and relationship with them. The result of this survey supports a reflection on the mission of the analyzed area, and the need to streamline your work processes, in order to improve the interfacing relations suppliers-internal clients. Products & Services 31
  34. 34. Some WISDOM‘s Clients AB BRASIL (Burns Philp) BG SOUTH AMERICA CLARO (ex BCP) ABENGOA BG SOUTHERN CONE CLARIANT AGÊNCIA ESTADO IQARA ENERGY COMGÁS ALCAN IQARA GNV CONTROLAR ALCOA BHP BILLITON COPENOR ALUMAR BIOMÉRIEUX COQUEPAR OMNIA BRASCAN BRASIL DALKIA ALSTOM BESA DANNEMANN ALDORO CATLE DETEN ANHEMBÍ CESBRA EDITORA MODERNA ARACRUZ COMFLORESTA ETERNIT ARAFORROS BRASKEM ESSILOR ARCELORMITTAL BRASMETAL WAELZHOLZ FADEMAC ARMCO CABOT FCC AUNDE COPLATEX CARAÍBA METAIS FICAP BAHIAGÁS CARGILL GERDAU BARBOSA MÜSSNICH CETREL GRUPO JULIO SIMÕES BAUSCH & LOMB CETREL LUMINA GRUPO ORSA BG GROUP CIMENTO MAUA (Lafarge) JARI CELULOSE 34 37
  35. 35. Some WISDOM‘s Clients ORSA CEL. E PAPEL COELBA RPC ORSA FLORESTAL ITAPEBI GAZETA DO POVO HOLCIM NC ENERGIA REDE PARANAENSE TV IBERDROLA TERMO PE SAMA INTELBRAS NIPLAN SEW INTERMÉDICA NEXANS STORAENSO INTERNATIONAL PAPER NIKE SUZANO PETROQUÍMICA KARSTEN ORGANON TOZZINI FREIRE ADVOGADOS LAFARGE ALUMINOSO PARMALAT TRANSPORTES BERTOLINI LEÃO JUNIOR PATRI TRENCH, ROSSI E WATANABE LINKLATERS PERDIGÃO USIMINAS LOCALIZA PETROCOQUE USIPARTS LUBRIZOL PETROFLEX VC MD PAPÉIS PROMEDON VEIRANO ADVOGADOS MINERAÇÃO CARAÍBA PETROQUÍMICA TRIUNFO VERACEL CELULOSE MRS LOGÍSTICA RECKITT BENCKISER VESÚVIUS NEOENERGIA REDE BAHIA VITOPEL CELPE REXAM CAN VM COSERN 35 38
  36. 36. Founder Biography Luiz Carlos Bueno, General Manager and biggest shareholder, responds for the General Management of WISDOM, and as a consultant, leads projects involving the specialties of Organizational Effectiveness and Compensation Management Solutions. Specialization in Executive Coaching – 2007 – Instituto EcoSocial – São Paulo – SP Educational course of Consultants in Human Development and Leadership Enablers - ADIGO - São Paulo - SP - (in progress). B.Sc. in Marketing - 1977 - ESPM – Escola Superior de Propaganda e Marketing - São Paulo - SP. MBA in Marketing (1985) and Finance (1986) - FGV - Fundação Getúlio Vargas - São Paulo - SP. He founded WISDOM in May 1994. Formerly, he was Regional Director of Hay do Brasil for almost 9 years, and held positions of management and general management in different national and multinational companies, developing activities in the internal and international market. 36
  37. 37. Biography Key-Personnel WISDOM, considering the project needs and size, counts on a qualified network of own and associated consultants, who are allocated in accordance with their expertise. 43
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