Social Intranet - JiveSoftware 2013
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Social Intranet - JiveSoftware 2013

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Nuevos modelos de colaboración social empresarial basados en una cultura de apertura y colaboración apoyada por herramientas digitales y comunicación social. ...

Nuevos modelos de colaboración social empresarial basados en una cultura de apertura y colaboración apoyada por herramientas digitales y comunicación social.

Las redes sociales corporativas proporcionan nuevas formas de creación de contenidos, distribución y consumo personalizado. Mediante el uso de tecnologías sociales impulsará sus resultados empresariales. Garantice la generación de valor mediante trabajadores más productivos y totalmente alineados con los objetivos de negocio.

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  • A Top 3 consulting firm has verified that Jive customers report a 15% increase in employee productivity after using Jive.
  • A Top 3 consulting firm has verified that Jive customers report a 15% increase in employee productivity after using Jive.
  • Another example is T-Mobile. As smartphones became more of a commodity, with the spoils going to the first to market, they had to streamline how their engineering, sales and support employees made, sold and supported devices. Using Jive, they ended up decommissioning 15+ legacy systems, and sped time to market by reducing product launch prep from 6 weeks to 1.5 days.
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)
  • You can see the results Alcatel-Lucent reported to the consulting firm.53% increase in employee connectedness80% reduction in costs associated with innovation€178m in value from improved productivity, or a 1.2% increase in annual revenue (value is calculated as Return on Capital Employed, a measurement of the efficiency and profitability of a company’s capital investments; in this case, the investment is in knowledge workers)

Transcript

  • 1. Social Software for the Workspace Social Intranet – Social Business Platform 2013 - Nubalia
  • 2. © Nubalia & JiveSoftware SOCIAL BUSINESS HAY MARGEN DE MEJORA $900B - $1.3T Valor anual que puede ser desbloqueado mediante tecnologías sociales Valor potencial X2 Gracias a una mejora en la comunicación y colaboración empresarial
  • 3. © Nubalia, Confidencial 3 RETOS ACTUALES ACCESO A LA INFORMACIÓN Las personas emplean mucho tiempo buscando información y el conocimiento necesario para hacer bien su trabajo. 28 HORAS SEMANALES *The Social Economy, McKinsey Global Institute, July 2012 Nubalia–JiveSoftware 3
  • 4. © Nubalia, Confidencial RETOS ACTUALES USO ERRONEO DEL EMAIL 11,2 HORAS SEMANALES *The Social Economy, McKinsey Global Institute, July 2012 Nubalia–JiveSoftware 4
  • 5. © Nubalia, Confidencial RETOS ACTUALES DUPLICIDAD DE ESFUERZOS 27% DEL TIEMPO RE-INVENTANDO LA RUEDA Encuesta realizada por una empresa de estudios de mercado en diciembre 2011 Nubalia–JiveSoftware 5
  • 6. © Nubalia, Confidencial RETOS ACTUALES RELACIONES ENTRE EMPLEADOS 39% EMPLEADOS SE SIENTEN AISLADOS EN SU TRABAJO Encuesta realizada por una empresa de estudios de mercado en diciembre 2011 Nubalia–JiveSoftware 6
  • 7. © Nubalia, Confidencial SOCIAL BUSINESS ÁREAS DE MEJORA FUNCIONES DE LA ORGANIZACIÓN CROSS-COMPANY Nubalia–JiveSoftware 7
  • 8. © Nubalia, Confidencial Nubalia–JiveSoftware 8 PERO… ¿QUÉ ES EL SOCIAL BUSINESS?
  • 9. © Nubalia, Confidencial Nubalia–PropuestadeColaboración 9 Una empresa que utiliza el Social Business es una empresa que adopta y cultiva un espíritu de colaboración y comunidad tanto interna como externamente, con el objetivo de generar valor. PERSONAS PROCESOS TECNOLOGÍA SOCIAL BUSINESS • Colaboración, documentos • Gestión de la información • Procesos de negocio • Gestión de la innovación • Gobierno y estándares • Gestión de la propiedad • Clientes • Empleados • Partners • Social Networking • Comunidades Online • Redes Sociales Corp. • Business Rules • Blogs, Wikis, Tags • Análisis, métricas • Integrations, API
  • 10. © Nubalia, Confidencial DESDE HACIA Mecanización Transacciones Records Procesos CRM ERP ECM Capital Social Personas Conversaciones Ideas Experiencia Decisiones Relaciones EL GRAN DESDE > HACIA UNA GENERACIÓN
  • 11. © Nubalia, Confidencial 15% mejora en la productividad del empleado* *comprobado de manera independiente por 3 consultoras
  • 12. © Nubalia, Confidencial 50% reducción de tiempo “Time-To-Market” 15% aumento de productividad del empleado 20% aumento comunicaciones estratégicas MEJORAS SIGNIFICATIVAS RESULTADOS REALES
  • 13. © Nubalia, Confidencial “Jive ha entrado en una posición de mercado muy dominante y ahora crece rápidamente.” Forrester Research “Jive es lider en tres cuadrantes mágicos de software social, continua ganando clientes empresariales, ampliando su visión tecnológica y aumentando ingresos.” Gartner JIVE X4 Líder en los cuadrantes mágicos de software social THE NEW WAY TO BUSINESS JIVE SOFTWARE Gartner Magic Quadrant for Social CRM July 2011 Gartner Magic Quadrant for Social Software in the Workplace August 2011 Gartner Magic Quadrant for Externally Facing Social Software August 2011 Forrester Wave for Enterprise Social Platforms August 2011
  • 14. © Nubalia, Confidencial Casos de éxito Tecnología Banca Salud RetailGobierno
  • 15. © Nubalia, Confidencial Nubalia–PropuestadeColaboración 15 Jive Social Intranet Facilitar la localización de la la información y conocimiento necesarios. Reducción del tiempo empleado en lanzar al mercado nuevos productos, soluciones y servicios. Comunicación más eficiente para todos los empleados y fuerza de trabajo móvil. Alineación de los empleados a los objetivos corporativos, impulsando la innovación y mejorando la productividad de todos los empleados, en cualquier dispositivo y lugar. PROPUESTA DE VALOR MEJORA DE LA PRODUCTIVIDAD
  • 16. © Nubalia, Confidencial Business Social Networking Una nueva forma de trabajar y colaborar • Trabajo en equipo. • Acceso al conocimiento colectivo y diálogo. Content Delivery Entrega de contenidos personalizada • Búsqueda inteligente de información. • Recomendaciones de contenidos y personas, actualizaciones importantes… Engagement Compromiso de los empleados con la organización • Mejora el clima laboral y la cultura empresarial. • Alineación con los objetivos empresariales. Integraciones Conecta con los sistemas corporativos • Trabaja con MCSF Office, Outlook, CRM, ERP • Conecte desde cualquier navegador y/o dispositivo móvil JIVE SOFTWARE SOCIAL BUSINESS PLATFORM
  • 17. © Nubalia, Confidencial JIVE SOFTWARE PLATAFORMA
  • 18. © Nubalia, Confidencial CLOUD ON-PREMISEANY DEVICE Jive proporciona varios modelos de despliegue: • Cloud Público • Cloud Privado • Instalaciones On-Premise JIVE SOFTWARE MODELOS DE DESPLIEGUE
  • 19. © Nubalia, Confidencial JIVE FOR OUTLOOK Deja de un lado el correo. Atiende las relaciones Perfiles de usuario en los correos • LinkedIn, Facebook, etc. • Colaboración CRM Usa Jive desde tu correo • Actualizaciones de estado, @menciones, contestar a discusiones… Integración Total con MS Outlook. Enorme facilidad para crear contenido en Jive desde el correo
  • 20. © Nubalia, Confidencial JIVE FOR OFFICE Integra MS Office con Jive y trabaja de manera bidireccional Colabora con documentos de PowerPoint, Excel y Word • Edición colaborativa en tiempo real Visualiza la información social relevante • Versiones • Colaboradores • Comentarios • Recomendaciones
  • 21. © Nubalia, Confidencial JIVE ANYWHERE Integración con cualquier website o webApp Colabora en cualquier lugar • Necesitas discutir sobre un candidato de LinkedIn? O aclarar una factura? Jive te trae la colaboración social a cualquier aplicación Siempre en el contexto adecuado • Para tomar decisiones correctar y hacer tu trabajo Integración OneClick • Compartir con Jive Anywhere es tan sencillo como hacer clic en la aplicación y listos
  • 22. © Nubalia, Confidencial JIVE PRESENT iPad App for Sales • Portfolio delivery • Materiales siempre actualizados. • Cierre más rápido de ofertas
  • 23. © Nubalia, Confidencial Nubalia–JiveSoftwareNubalia–JiveSoftware JIVE 6 APP (iPhone) Toda la actividad de tu red en tu iPhone App orientada a las comunicaciones • Posibilidad de compartir contenido, enviar mensajes directos, acceso a encuestas, ideas… Toda la funcionalidad de Jive en tu Iphone • Registro vía app • Opciones de colaboración extendidas • Navegación adaptada a pantalla táctil • Alto rendimiento de funcionamiento
  • 24. © Nubalia, Confidencial Nubalia–JiveSoftwareNubalia–JiveSoftware JIVE 6 APP (iPad) Social Business on the iPad • Orientado al usuario y a su actividad y relaciones • Funcionalidad 100% • Interfaz muy usable e intuitiva
  • 25. © Nubalia, Confidencial Nubalia–JiveSoftware DEAL ROOM Comunidades específicas • 1 cliente, 1 comunidad • Visión global de la cuenta • Gestión de ofertas • Contenidos actualizados • Cierre de ofertas más rápido
  • 26. © Nubalia, Confidencial Nubalia–JiveSoftwareNubalia–JiveSoftware 26 INTEGRACIÓN CRM Integración con CRM • Integración con Salesforce • Colaboración documentos. • Gestión unificada.
  • 27. © Nubalia, Confidencial Nubalia–JiveSoftwareNubalia–JiveSoftware MÉTRICAS Análisis objetivos • Objetivos • Conversiones • Pipeline • Materiales marketing
  • 28. © Nubalia, Confidencial Nubalia–JiveSoftwareNubalia–JiveSoftware COMUNICACIONES TIEMPO REAL • Videoconferencias • Menos desplazamientos • Conciliación vida laboral - Profesional • Reducción de costes
  • 29. © Nubalia, Confidencial Nubalia–JiveSoftwareNubalia–JiveSoftware INTEGRACIÓN CON SHAREPOINT Y MÁS SOCIALIZA TU GESTOR DOCUMENTAL • Integra Jive con Sharepoint, OpentText o cualquier gestor documental • Trabaja con documentos externos desde Jive • Crea grupos sociales desde Sharepoint
  • 30. © Nubalia, Confidencial Nubalia–JiveSoftwareNubalia–JiveSoftware JIVE !APPS MÁS FUNCIONALIDAD A TU ALCANCE • Extiende la funcionalidad de tu plataforma. • Fácil instalación. Tu aplicación funcionando en apenas unos segundos • Crea tus propias aplicaciones adaptadas a tu negocio
  • 31. © Nubalia, Confidencial Nubalia–JiveSoftwareNubalia–JiveSoftware GAMIFICATION FOMENTA LA PARTICIPACIÓN DE TU COMUNIDAD • Sistema de recompensas fomentar la participación y ofrecer incentivos a los clientes participar activamente en la comunidad • Personaliza el sistema de gamification para adaptarlo a tu empresa
  • 32. © Nubalia & JiveSoftware www.nubalia.com info@nubalia.com Nubalia