KeuzesLuisteren            Zenden
KeuzesLuisteren            Zenden
Lucien Engelen (@lucienengelen)Radboud University Medical Center,The NetherlandsHead Regional Emergency NetworkDirector Ra...
•11.000 colleagues•1000 beds•ambition to close 500•Changing Health(care) on the fly
How many of you are here because they are :
How many of you are here because they are :
How many of you are here because they are :            doctors ?
How many of you are here because they are :            doctors ?            entrepreneurs ?
How many of you are here because they are :            doctors ?            entrepreneurs ?            residents ?
How many of you are here because they are :            doctors ?            entrepreneurs ?            residents ?        ...
How many of you are here because they are :            doctors ?            entrepreneurs ?            residents ?        ...
Radboud REshape & Innovation Center                                       Keuzes maken           400.000 te weinig        ...
REshape : Dare to dream ...          Dare to do ...         Dare to fail ...
REshape : Dare to dream ...          Dare to do ...         Dare to fail ...
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center                                      CLO                                      Chief   ...
Patients are changing seatsRadboud REshape & Innovation Center
Radboud REshape & Innovation Center                                      Shift happening in Media
Radboud REshape & Innovation Center                                      Shift happening in regimes
4th democratizationAuthority
4th democratizationAuthority   Technology as enabler
4th democratizationAuthority   Technology as enabler Fluent
4th democratization              LocalAuthority             Choices   Technology as enabler Fluent
4th democratization              LocalAuthority             Choices   Technology as enabler Fluent      Review
4th democratization                       Choices              LocalAuthority               out of             Choices    ...
4th democratization                       Choices              LocalAuthority               out of             Choices    ...
Radboud REshape & Innovation Center                                      Engelen, Derksen 2010
Radboud REshape & Innovation Center                                      Engelen, Derksen 2010
Radboud REshape & Innovation Center                                      Engelen, Derksen 2010
Radboud REshape & Innovation Center                                      Engelen, Derksen 2010
Maak bewust gebruik    van social media   De 9 aanbevelingen in de KNMG, uitgewerkt in de handreiking Artsen en Social Med...
Use of SoMe by hospitals in Europe and USA (%)                                                                            ...
Radboud E-xperience & Innovation Centre                                             Use of SoMe by Dutch hospitals (%)    ...
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Vertrouwen in aanbevelingen van :vrienden / bekenden         advertenties en artikelen
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Every week 300 people suffer from heart-attack outside hospitalThat is 1 out of 100015.000 per year
only 10-20 % outside survivesIncrease 50-70% if ‘shocked’ within 6 minutesin 75% there is a bystander :      35% partner  ...
Passed 180.000 downloads              17.5000 AED’s in Database  Soon blind spots and geo-send to dispatchRun by UMC, in-d...
Empower patientsDisrupt healthcareWorldwide first Secure SAASNo additional hardware
Radboud REshape & Innovation Center                                                       Use Case 4: Tumor board.        ...
Monthly visits Reviewsite in NL   32 Million a year
Monthly visits Reviewsite in NL350000026250001750000  875000          0                 32 Million a year
MedCrowdFund    TMMedCrowdPitch   TMMedCrowdStart            TM
MedCrowdFund    TMMedCrowdPitch   TMMedCrowdStart            TM
Choices now are being made by :                                  ResearchersPatientsBusiness
Choices now are being made by :                                  ResearchersPatientsBusiness
Choices now are being made by :                                  ResearchersPatientsBusiness
Bring them plans together : they’re the experts in HAVING the disease                                                     ...
Bring them plans together : they’re the experts in HAVING the disease                                                     ...
Bring them plans together : they’re the experts in HAVING the disease             Ideas                                   ...
Bring them plans together : they’re the experts in HAVING the disease             Ideas                                   ...
Bring them plans together : they’re the experts in HAVING the disease                   Pa)ent	                     groups...
Bring them plans together : they’re the experts in HAVING the disease                   Pa)ent	                     groups...
Bring them plans together : they’re the experts in HAVING the disease                   Pa)ent	                     groups...
Bring them plans together : they’re the experts in HAVING the disease                   Pa)ent	                     groups...
Bring them plans together : they’re the experts in HAVING the disease                   Pa)ent	                     groups...
Start bragging ;-)
Start bragging ;-)
MedCrowdPitch   TM
www.MedCrowdPitch.org
www.MedCrowdPitch.org
900 people , 3500 waitinglist, 35 locations worldwide
April 8th, 2013
This is where   all themagic happens
Yourcomfort zone     This is where             all the          magic happens
@lucienengelen
Social Media in de Zorg
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Social Media in de Zorg

  1. 1. KeuzesLuisteren Zenden
  2. 2. KeuzesLuisteren Zenden
  3. 3. Lucien Engelen (@lucienengelen)Radboud University Medical Center,The NetherlandsHead Regional Emergency NetworkDirector Radboud REshape & Innovation CenterAdvisory to the Executive CommitteeNOT a doctor, but extremely IMpatient ;-)
  4. 4. •11.000 colleagues•1000 beds•ambition to close 500•Changing Health(care) on the fly
  5. 5. How many of you are here because they are :
  6. 6. How many of you are here because they are :
  7. 7. How many of you are here because they are : doctors ?
  8. 8. How many of you are here because they are : doctors ? entrepreneurs ?
  9. 9. How many of you are here because they are : doctors ? entrepreneurs ? residents ?
  10. 10. How many of you are here because they are : doctors ? entrepreneurs ? residents ? health IT ?
  11. 11. How many of you are here because they are : doctors ? entrepreneurs ? residents ? health IT ? patients ?
  12. 12. Radboud REshape & Innovation Center Keuzes maken 400.000 te weinig minder budget patienten die terugpraten
  13. 13. REshape : Dare to dream ... Dare to do ... Dare to fail ...
  14. 14. REshape : Dare to dream ... Dare to do ... Dare to fail ...
  15. 15. Radboud REshape & Innovation Center
  16. 16. Radboud REshape & Innovation Center
  17. 17. Radboud REshape & Innovation Center
  18. 18. Radboud REshape & Innovation Center
  19. 19. Radboud REshape & Innovation Center
  20. 20. Radboud REshape & Innovation Center
  21. 21. Radboud REshape & Innovation Center CLO Chief Listening Officer
  22. 22. Patients are changing seatsRadboud REshape & Innovation Center
  23. 23. Radboud REshape & Innovation Center Shift happening in Media
  24. 24. Radboud REshape & Innovation Center Shift happening in regimes
  25. 25. 4th democratizationAuthority
  26. 26. 4th democratizationAuthority Technology as enabler
  27. 27. 4th democratizationAuthority Technology as enabler Fluent
  28. 28. 4th democratization LocalAuthority Choices Technology as enabler Fluent
  29. 29. 4th democratization LocalAuthority Choices Technology as enabler Fluent Review
  30. 30. 4th democratization Choices LocalAuthority out of Choices habit Technology as enabler Fluent Review
  31. 31. 4th democratization Choices LocalAuthority out of Choices habit Technology as enabler Choices Fluent Review on ‘friends’
  32. 32. Radboud REshape & Innovation Center Engelen, Derksen 2010
  33. 33. Radboud REshape & Innovation Center Engelen, Derksen 2010
  34. 34. Radboud REshape & Innovation Center Engelen, Derksen 2010
  35. 35. Radboud REshape & Innovation Center Engelen, Derksen 2010
  36. 36. Maak bewust gebruik van social media De 9 aanbevelingen in de KNMG, uitgewerkt in de handreiking Artsen en Social Media: 1 BENUT KANSEN VAN SOCIAL MEDIA 2 GARANDEER VERTROUWELIJKHEIDwww.knmg.nl/ 3 GEEN VRIENDEN MET PATIËNTENsocialemedia 4 ONDERSCHEID WAT OPENBAAR IS EN PRIVÉ 5 DENK AAN DE REIKWIJDTE 6 TOON RESPECT 7 SPREEK UW COLLEGA AAN 8 VOLG GEDRAGSREGELS WERKGEVER 9 LET OP DISCIPLINAIRE RISICO’S www.knmg.nl/socialmedia 27
  37. 37. Use of SoMe by hospitals in Europe and USA (%) 60 50 40 30 20 10 0Germany Switzerland Austria Sweden Norway UK Netherlands USA Youtube Twitter Facebook Linkedin Preliminary results EUPeriod: Sep 2010 - Feb 2011 *NL FB = Hyves USA: Data of Ed Bennet www.ebennett.org
  38. 38. Radboud E-xperience & Innovation Centre Use of SoMe by Dutch hospitals (%) 80 70 60 50 40 30 20 10 Youtube Twitter 0 Hyves Blog Linkedin RSS SoMe + RSS Apr’09 Jan’10 Sep’10 Mar’11 Preliminary data. March, 2011 (N-89)
  39. 39. Radboud REshape & Innovation Center
  40. 40. Radboud REshape & Innovation Center
  41. 41. Vertrouwen in aanbevelingen van :vrienden / bekenden advertenties en artikelen
  42. 42. Radboud REshape & Innovation Center
  43. 43. Radboud REshape & Innovation Center
  44. 44. Radboud REshape & Innovation Center
  45. 45. Radboud REshape & Innovation Center
  46. 46. Radboud REshape & Innovation Center
  47. 47. Every week 300 people suffer from heart-attack outside hospitalThat is 1 out of 100015.000 per year
  48. 48. only 10-20 % outside survivesIncrease 50-70% if ‘shocked’ within 6 minutesin 75% there is a bystander : 35% partner 58% just walking by
  49. 49. Passed 180.000 downloads 17.5000 AED’s in Database Soon blind spots and geo-send to dispatchRun by UMC, in-dependent non-commercial Worldwide coverage
  50. 50. Empower patientsDisrupt healthcareWorldwide first Secure SAASNo additional hardware
  51. 51. Radboud REshape & Innovation Center Use Case 4: Tumor board. Medical specialist Hospital using iPad This complex cancer care requires medical specialists and GP’s from all GP over the region Medical Specialists Videoconference room hardware endpoints (Polycom etc) Sometimes Patient at home
  52. 52. Monthly visits Reviewsite in NL 32 Million a year
  53. 53. Monthly visits Reviewsite in NL350000026250001750000 875000 0 32 Million a year
  54. 54. MedCrowdFund TMMedCrowdPitch TMMedCrowdStart TM
  55. 55. MedCrowdFund TMMedCrowdPitch TMMedCrowdStart TM
  56. 56. Choices now are being made by : ResearchersPatientsBusiness
  57. 57. Choices now are being made by : ResearchersPatientsBusiness
  58. 58. Choices now are being made by : ResearchersPatientsBusiness
  59. 59. Bring them plans together : they’re the experts in HAVING the disease Ideas
  60. 60. Bring them plans together : they’re the experts in HAVING the disease Ideas
  61. 61. Bring them plans together : they’re the experts in HAVING the disease Ideas Plan
  62. 62. Bring them plans together : they’re the experts in HAVING the disease Ideas Plan
  63. 63. Bring them plans together : they’re the experts in HAVING the disease Pa)ent   groups Community Advisory   Plan board Research   Writer
  64. 64. Bring them plans together : they’re the experts in HAVING the disease Pa)ent   groups Community Advisory   Plan board Research   Writer
  65. 65. Bring them plans together : they’re the experts in HAVING the disease Pa)ent   groups Community Advisory   Plan board Research   Writer
  66. 66. Bring them plans together : they’re the experts in HAVING the disease Pa)ent   groups Community Advisory   Plan board Research   Writer
  67. 67. Bring them plans together : they’re the experts in HAVING the disease Pa)ent   groups Community Advisory   Plan board Research   Writer MedCrowdFund TM
  68. 68. Start bragging ;-)
  69. 69. Start bragging ;-)
  70. 70. MedCrowdPitch TM
  71. 71. www.MedCrowdPitch.org
  72. 72. www.MedCrowdPitch.org
  73. 73. 900 people , 3500 waitinglist, 35 locations worldwide
  74. 74. April 8th, 2013
  75. 75. This is where all themagic happens
  76. 76. Yourcomfort zone This is where all the magic happens
  77. 77. @lucienengelen

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