2. Radboud REshape & Innovation Center
Lucien Engelen (@zorg20)
Director Radboud REshape & Innovation Center,
Head of Regional Emergency Network
Advisory to Executive Board
Radboud University Nijmegen Medical Centre
donderdag 8 september 11
3. Radboud REshape & Innovation Center
How many
Doctors here ?
donderdag 8 september 11
4. Radboud REshape & Innovation Center
How many
Nurses here ?
donderdag 8 september 11
5. Radboud REshape & Innovation Center
How many
patients here ?
donderdag 8 september 11
6. Radboud REshape & Innovation Center
Would you with me ?
donderdag 8 september 11
7. Radboud REshape & Innovation Center
Would you with me ?
No I won’t !
donderdag 8 september 11
16. Radboud REshape & Innovation Center
Our Challenge
donderdag 8 september 11
17. Radboud REshape & Innovation Center
Our Challenge
Cost explosion
donderdag 8 september 11
18. Radboud REshape & Innovation Center
Our Challenge
Cost explosion
Shortage of skilled labor
donderdag 8 september 11
19. Radboud REshape & Innovation Center
Our Challenge
Cost explosion
Shortage of skilled labor
Doubling Healthcare demand
donderdag 8 september 11
20. Radboud REshape & Innovation Center
Our Challenge
Cost explosion
Shortage of skilled labor
Doubling Healthcare demand
There is NO Silver Bullet
donderdag 8 september 11
21. Radboud REshape & Innovation Center Patient in Centre ?
donderdag 8 september 11
22. Radboud REshape & Innovation Center Patient in Centre ?
donderdag 8 september 11
23. Radboud REshape & Innovation Center
We no longer put patients central !
donderdag 8 september 11
24. Radboud REshape & Innovation Center
We embrace patients INto the HC-team !
donderdag 8 september 11
25. Radboud REshape & Innovation Center
Patients are changing seats
donderdag 8 september 11
26. Radboud REshape & Innovation Center
REshape (r)evolution theory of Healthcare
UMCN
2010
NL
UMCN
2025
UMCN
2015
donderdag 8 september 11
27. Radboud REshape & Innovation Center
Engelen, Derksen 2010
donderdag 8 september 11
33. Radboud REshape & Innovation Center
open-up internet in
healthcare
Social Media is the
Digital Coffeemachine
you no longer
control communication
donderdag 8 september 11
36. Use of SoMe by hospitals in Europe and USA (%)
60
50
40
30
20
10
0
Germany Switzerland Austria Sweden Norway UK Netherlands USA
Youtube Twitter Facebook Linkedin
Preliminary results EUPeriod: Sep 2010 - Feb 2011 *NL FB = Hyves
USA: Data of Ed Bennet www.ebennett.org
donderdag 8 september 11
37. Radboud E-xperience & Innovation Centre
Use of SoMe by Dutch hospitals (%)
80
70
60
50
40
30
20
10
Youtube 0
Twitter Hyves Blog Linkedin RSS
SoMe + RSS
Apr’09 Jan’10 Sep’10 Mar’11
Preliminary data. March, 2011 (N-89)
donderdag 8 september 11
60. Radboud REshape & Innovation Center
No add. hardware
Secure
Recording
Runs on tablets
Connected to high end VC systems
Combination of 4 seperate products
Launch very soon.
Disruptive
donderdag 8 september 11
63. Radboud REshape & Innovation Center
Social Media is a way to listen, talk and engage
with target groups even when you’re not there
donderdag 8 september 11
64. Radboud REshape & Innovation Center
Social Media is a way to listen, talk and engage
with target groups even when you’re not there
donderdag 8 september 11
65. Radboud REshape & Innovation Center
e health
donderdag 8 september 11
66. Radboud REshape & Innovation Center
electronic health
donderdag 8 september 11
67. Radboud REshape & Innovation Center
empowered health
donderdag 8 september 11
69. Radboud REshape & Innovation Center
Radboud REshape Academy 2011
introduction to PH mid september
Compassion in healthcare sept 21st
Communication late september
e-Patients day 1st week october
Education 2nd week october
e-Health early november
Finance mid november
Community management mid november
Innovation end november
donderdag 8 september 11
70. Radboud REshape & Innovation Center
Radboud REshape Academy 2011
introduction to PH mid september
Compassion in healthcare sept 21st
Communication late september
e-Patients day 1st week october
Education 2nd week october
e-Health early november
Finance mid november
Community management mid november
Innovation end november
donderdag 8 september 11
71. Radboud REshape & Innovation Center
Radboud REshape Academy 2011
introduction to PH mid september
Compassion in healthcare sept 21st
Communication late september
e-Patients day 1st week october
Education 2nd week october
e-Health early november
Finance mid november
Community management mid november
Innovation end november
donderdag 8 september 11
72. Radboud REshape & Innovation Center
Radboud REshape Academy 2011
introduction to PH mid september
Compassion in healthcare sept 21st
Communication late september
e-Patients day 1st week october
Education 2nd week october
e-Health early november
Finance mid november
Community management mid november
Innovation end november
donderdag 8 september 11
73. Radboud REshape & Innovation Center
Radboud REshape Academy 2011
introduction to PH mid september
Compassion in healthcare sept 21st
Communication late september
e-Patients day 1st week october
Education 2nd week october
e-Health early november
Finance mid november
Community management mid november
Innovation end november
donderdag 8 september 11
74. Radboud REshape & Innovation Center
Radboud REshape Academy 2011
introduction to PH mid september
Compassion in healthcare sept 21st
Communication late september
e-Patients day 1st week october
Education 2nd week october
e-Health early november
Finance mid november
Community management mid november
Innovation end november
donderdag 8 september 11
