married, 2 kids
Electronic Engineer, Professional Speaker and
Social Networks and New Media Consultant.
Passionate about sharing Knowledge and building Effective Relationships,
always applying Technology to the experience.
Microsoft Brazil employee for the last 8.5 years, as Technical Evangelist (TechNet
Community) and Consultant for Large Enterprise Customers.
I lived and worked 4 years in England and Italy, developing software for Digital Image
My Professional experience includes Project Management on many Enterprise
Corporations IT infrastructures.
Former Cisco NetAcademy Instructor and Certified Trainer for Microsoft Official
Communicative and expressive, I’m a believer of continuous improvement through
education and experimentation.
22 years experience Professional, co-author of “Guia de Consulta Rápida de TCP/IP”
(Novatec, 2000) and “Livro InterCon 2009” (Clube de Autores, 2009).
You can follow my activities on Twitter (@lucianopalma) and on my blog:
United Kingdom (Birmingham)
I have worked for 15 months in England. The attractive market, demanding for high
technology projects (software development) and the language improvement were my
Italy (Milan, Monza)
I have worked for 2 years in Italy. Having Italian parents and a big interest on a life
experience in Europe were strong inspirations for this valuable challenge.
MBA – Enterprise Management (FGV)
Started October 2009, ending April 2011
E. E. Mauá – São Paulo (1986-1990)
Cisco NetAcademy Instructor
LARC/USP – Universidade de São Paulo, 2000
MCSE – Microsoft Certified Systems Engineer and
MCP ID 25242, since 1995
Sep/2001 - Jan/2010 São Paulo, Brazil
As a Technical Evangelist at Microsoft, my mission was to bring the latest technologies
to the Technical Community through the TechNet Program, enabling professionals to
build solutions based on Microsoft technologies and products.
I’ve been a Tech•Ed Speaker since 2006, when I introduced the High Performance
In the next years, I presented 9 sessions in 4 Tech•Ed editions, covering a range of new
At MCS (Microsoft Consulting Services), my role was to manage Projects involving
Microsoft Technologies adoption (6 years).
I was the Enterprise Strategy Consultant for Nestlé, mapping Business Needs to
Technical Solutions and ensuring a smooth operation environment jointly with the
Global Nestlé Team.
Many other Solutions were deployed in other Customers like AIG, TIM, ABN-AMRO,
Santander, Visanet, Itaú, Usiminas, Bradesco, TJRJ and Prodesp.
Project Management used to be a day-to-day activity, leveraged by methodologies like
MSF (Microsoft Solutions Framework).
Soft skills were empowered by on-the-job experience and continuous corporate
I also worked for 8 months at the Premier Group, supporting Microsoft Solutions.
Aug/1999 - Sep/2001 São Paulo, Brazil
Microsoft and Cisco Instructor
Besides some Internet Projects and Technology Consulting for customers like AGF
(dissimilar platforms databases unification for Automobile Insurances),
I also trained advanced professionals aiming to earn significant certifications like
Microsoft MCSE and Cisco CCNA.
Jan/1999 - Aug/2001 São Paulo, Brazil
At Vesta I realized Systems Analysis and Software Development for Danone Brazil.
The target was to improve productivity and reliability on processes at the Logistics
Sep/1997 - Jan/1999 São Paulo, Brazil
Instructor and Network Consultant
Network Design and Microsoft Technology adoption Projects were carried out, besides
Microsoft Official Curriculum training as MCT – Microsoft Certified Trainer, aiding
professionals to achieve the MCP and MCSE certifications.
Oct/1996 - Sep/1997 São Paulo, Brazil
I was in charge of creating and structuring a division focused on Internet and Network
Solutions. Marketing strategies and Technological Directives were my responsibilities.
Feb/1996 - Oct/1996 São Paulo, Brazil
I realized Network Projects and Consulting, Implementation and Technical Support for
big networks (LANs and WANs) and e-mail services (SMTP and X.400).
Nov/1994 - Jan/1996 Birmingham, UK
Imagesoft has an Electronic Document Management system that is a distributed,
Client/Server application. I worked on the development of the Windows client using
C/C++ languages and realized the adaptation of the system to the Windows Sockets
Jan/1993 - Oct/1994 Monza, Italy
At Vega I realized quite advanced projects, dealing with Digital Image Processing with
the latest technologies (transputers, dedicated RISC workstations, etc).
Examples are a Medical Imaging System, software for a revolutionary Breathing
Machine (ventilator), a project for real-time 3D navigation on CAD simulated
environments and a voice-enabled Industrial Process Monitoring and Control System.
OR Systems Aug/1991 - Nov/1992 São Paulo, Brazil
I performed Software Development (C language) for an Electronic Document
Management System, producing the Imaging and Data Compression modules and
building drivers for printers and scanners.
Jan/1990 - Aug/2001 São Paulo, Brazil
At Itautec I had a deep conception of LAN technologies; I worked on the development
of a Token-Ring card (hardware and device driver development).
Fluent English and Italian,
with life experience in countries where these languages are spoken.
Social Networks and New Media
I’ve been studying New Media and participating in Social Networks since 2007, with
great interest and enthusiasm.
I used to apply the acquired concepts in real-life scenarios for Technical Evangelism and
the creation of energized Communities.
Publications & Seminars
Social Media Events
Speaker at Social Media Brasil 2010 (Social Media para Empresas)
Speaker at Web Expo Fórum 2010 (O que é Socialcast?)
Speaker at Social Media Week 2009 (Mercado e Negócios)
Tech● Ed – 2009, 2008, 2007 and 2006 editions
Lectures about Hyper-V R2, Windows Server 2008 R2 and Windows 7 (2009),
Exchange 2007 and 64-bit Architecture, Hyper-V and SCVMM (2008),
Virtualization Technologies (2007) and
High Performance Computing (Windows Compute Cluster Server – 2006).
InterCon 2009 Book (co-author)
Clube de Autores, 2009.
TCP/IP, Guia de Consulta Rápida (Quick Guide)
Novatec Editora, 2000, ISBN 85-85184-72-8.
Lecture about Windows NT, for Microsoft Brazil.
Data Compression Seminar
Hilton Hotel, 1992.
Enjoying kids; Photography and Video Production, besides [musical] Keyboard classes.