At the Front Desk
HOTELS
Teacher:
Simone Pepe
At the Front Desk
What can we ask?
What can they ask? Or
answer
• RECEPTIONIST:
*Good morning!
*Can I help you?
*How many rooms?
*How many p...
Filling a form at the hotel
• Guest personal Information:
Last name:
First name:
Address:
Country:
Telephone number:
E-mai...
WHAT CAN YOU ASK?
What´s your full name?
Last name? First name?
Can you spell it?
Where are you from?
What is your address...
Let´s prepare a voucher
• What´s your full name?
• What´s your hotel (name)?
• What´s your room number?
• What time is you...
HOTEL SERVICES
What is there in the hotel?
Is there... a swimming pool?
Is there... kids room?
Is there... a bathroom?
ladies room?
Is th...
IS THERE...? ARE THERE...?
a kids park?
a playground?
WI-FI?
a game room?
laundry?
spa?
fitness room?
a soda machine?
OFFERING / ASKING
Would you like...some water?
Could you take my luggage?
Could you get me a cab? Taxi?
Can I have an earl...
Tour Services
• Transfer in / out
• Tour to Rio
• Boat tour
• Beach tour
• Arraial do Cabo
• Cabo Frio
• Beaches
How much?...
QUESTIONS
Have a nice week! See you next class!
See you on WEEK!
Bye, bye!
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00 at the front desk - hotels

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Material desenvolvido para o curso de Inglês para Turismo do Centro de Idiomas da Prefeitura Municipal de Búzios pelas professoras Simone Pepe, Francidéa Freitas e Luciana Viter.

Published in: Education, Travel
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00 at the front desk - hotels

  1. 1. At the Front Desk HOTELS Teacher: Simone Pepe
  2. 2. At the Front Desk
  3. 3. What can we ask? What can they ask? Or answer • RECEPTIONIST: *Good morning! *Can I help you? *How many rooms? *How many people? *How many kids? *How many nights? *How would like to pay? *We accept the major credit cards • GUEST: *Please an apartment *Four people *Two kids 6 and 8 years *How can I pay? *Do you have parking? *Do you accept credit cards?
  4. 4. Filling a form at the hotel • Guest personal Information: Last name: First name: Address: Country: Telephone number: E-mail: Marital status: Family member travelling with:
  5. 5. WHAT CAN YOU ASK? What´s your full name? Last name? First name? Can you spell it? Where are you from? What is your address? What is your telephone number? What is your e-mail? What is your marital status? Single, Married
  6. 6. Let´s prepare a voucher • What´s your full name? • What´s your hotel (name)? • What´s your room number? • What time is your flight? What is your flight? Let´s practice!!!!
  7. 7. HOTEL SERVICES
  8. 8. What is there in the hotel? Is there... a swimming pool? Is there... kids room? Is there... a bathroom? ladies room? Is there... a snackbar?
  9. 9. IS THERE...? ARE THERE...? a kids park? a playground? WI-FI? a game room? laundry? spa? fitness room? a soda machine?
  10. 10. OFFERING / ASKING Would you like...some water? Could you take my luggage? Could you get me a cab? Taxi? Can I have an early check in? Can I have a late check out?
  11. 11. Tour Services • Transfer in / out • Tour to Rio • Boat tour • Beach tour • Arraial do Cabo • Cabo Frio • Beaches How much? How long? How far?
  12. 12. QUESTIONS
  13. 13. Have a nice week! See you next class! See you on WEEK! Bye, bye!

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