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Any application implementing a real business process has to deal with the human side of things. No matter how service-oriented many processes are, people usually have to be involved. Oracle Business Process Management 11g offers advanced functionality for designing and executing processes involving services and human tasks. It complements Oracle SOA Suite 11g--with the Business Process Modeling Notation-based process modeling, flexible flow logic, and design-time at runtime abilities in the new process browser. The human task service is the task-level engine for both. This presentation shows the combination of Oracle Business Process Management 11g and Oracle SOA Suite 11g for implementing processes with service-based steps and manual actions.