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EMEA Marketing Trends
Workshop
LUANNE	
  TIERNEY	
  
Vice	
  President	
  Juniper	
  Worldwide	
  Partner	
  Marke?ng	
  
Dubai,	
  November	
  2012	
  
IMPACT	
  YOUR	
  
CAREER	
  
GARTNER’S IT MEGA TRENDS
Con/nued	
  
Cloud	
  Growth	
  
Mobility	
  &	
  	
  
Mobility	
  Apps	
  
App	
  Stores	
  &	
  	
  
Marketplaces	
  Co-­‐IT	
  
Social	
  User	
  
Experience	
  
The	
  Internet	
  
	
  	
  of	
  Things	
  
Big	
  Data	
  
Use	
  of	
  
Tablets	
  
Next	
  Gen	
  
Analy/cs	
  
Fabric	
  
TREND	
  1:	
  	
  SOCIAL	
  MEDIA	
  
SOCIAL	
  MEDIA	
  IN	
  EMEA	
  
ü  232M	
  Facebook	
  users	
  (world’s	
  
largest)	
  
	
  
ü  70%	
  CIOs	
  find	
  social	
  media	
  
valuable	
  in	
  influencing	
  buying	
  
ü  80%	
  of	
  high	
  growth	
  companies	
  
using	
  social	
  media	
  
Forrester	
  2012	
  	
  
European	
  Travel	
  Commission	
  Internet	
  Report	
  2012	
  
BursonMarsteller	
  Europe	
  “Inside	
  the	
  Mind	
  of	
  the	
  CIO”	
  Study	
  2012	
  	
  
	
  
Europe	
  has	
  	
  
1/3	
  	
  
of	
  world’s	
  	
  
social	
  networkers	
  	
  	
  
Comscore	
  2012	
  
HOW CAN
YOU USE
SOCIAL MEDIA?
TWEET LATEST
NEWS, INSIGHTS,
TRENDS OR
“WHAT’S GOT OUR
ATTENTION”
Facebook	
  is	
  a	
  great	
  way	
  to	
  reach	
  out	
  
to	
  your	
  customer	
  base	
  and	
  start	
  a	
  
conversa/on	
  
WHAT COULD YOU
TWEET ABOUT?
What	
  are	
  some	
  of	
  the	
  ideas	
  you	
  could	
  
start	
  	
  to	
  share	
  with	
  your	
  customers	
  
and	
  internal	
  clients	
  on	
  Twi^er?	
  
TWITTER	
  CAN	
  IMPACT	
  YOUR	
  BRAND	
  
•  Promote offers
•  Give product/
services news
•  Create groups
DEVELOP	
  
YOUR	
  BRAND	
  	
  
ON	
  LINKEDIN	
  
What	
  could	
  you	
  post	
  	
  
on	
  your	
  company’s	
  
LinkedIn	
  page?	
  
ü  Post content
ü  Follow-up with
conversation
TREND	
  2:	
  MOBILITY	
  
ü 55.1	
  M	
  mobile	
  users	
  
ü QR	
  Code	
  usage	
  doubled	
  
for	
  smartphone	
  users	
  
ü Social	
  media	
  access	
  via	
  
mobile	
  44%	
  growth	
  
	
  
Comscore	
  June	
  2012	
  
DON’T	
  PUSH	
  TOO	
  MUCH	
  CONTENT	
  
ONE MESSAGE
FOR MOBILE
PICK
short
timely
relevant
one column
html 5
interesting
eye
catching
headline
easy
catchy
content
finger
friendly
fun
funny
engaging
content
audience
now
css
java
CREATE MOBILE-FRIENDLY
MESSAGES
MOBILE-­‐FRIENDLY	
  
MESSAGES	
  
	
  
1. Minimal	
  images	
  
2. Don’t	
  use	
  flash	
  
3. Use	
  headlines	
  
4. <100	
  words	
  @	
  page	
  
5. Click	
  to	
  call	
  
TREND	
  3:	
  BUILD	
  IT	
  ONCE!	
  
WE LIVE IN A
VISUAL WORLD
TREND	
  4:	
  INFOGRAPHICS	
  
hp://bit.ly/vB2k9Y	
  
Juniper	
  Cloud	
  
Infographic	
  
TREND	
  5:	
  INSTAGRAM	
  
Instagram’s	
  share	
  of	
  social	
  market	
  increased:	
  
8,121	
  %	
  in	
  Singapore	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  2,028	
  %	
  in	
  the	
  UK	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  843	
  %	
  in	
  New	
  Zealand	
  
	
  
Digital	
  Insights,	
  Experian	
  2012	
  
1.  Give	
  behind	
  scenes	
  insights	
  into	
  company	
  or	
  team	
  	
  
2.	
  Send	
  customers	
  evidence	
  they	
  ma^er	
  to	
  you	
  	
  
3.	
  Promote	
  &	
  engage	
  real-­‐/me	
  at	
  events	
  
4.	
  Provide	
  photos	
  of	
  event	
  ajerwards	
  
5.	
  Visually	
  record	
  case	
  studies	
  of	
  service	
  work	
  
6.	
  Run	
  compe//ons	
  on	
  Instagram	
  
6	
  WAYS	
  TO	
  USE	
  INSTAGRAM	
  
Introduce	
  Your	
  Engineers	
  
Showcase	
  Products	
  
&	
  Services	
  
TREND	
  6:	
  GEO-­‐LOCATION	
  
Luanne	
  Tierney	
  
VP	
  Juniper	
  
Your current location: Dubai
ENGAGE	
  
Measuring	
  Success	
  
Unique Page Views
Time on Page
Total Pages Viewed
Referring Traffic
GOOGLE ANALYTICS MEASURES:
1.  Am I getting positive exposure?
2.  Are my sales staff or engineers
showing up online (Linkedin expert)
3. Am I getting increased attendance
at my events?
Ques/ons	
  to	
  Ask	
  
SOCIAL	
  MEDIA	
   DESIGN	
  FOR	
  MOBILE	
   BUILD	
  IT	
  ONCE	
  
INFOGRAPHICS	
   INSTAGRAM	
   GEOLOCATION	
  
SIX	
  TRENDS	
  
ü  Make sure your site is mobile
friendly. Build it once.
ü  Make your marketing more
visual.
ü  Have one person on staff
dedicated to content.
TO	
  DO	
  
TOP	
  3	
  	
  
ACTIONS	
  
Make	
  site	
  mobile	
  
ready	
  
Make	
  marke/ng	
  
more	
  visual	
  
Tweet	
  valuable	
  
content	
  
THANK YOU!
www.	
  twi^er.com/#!/ld/erney	
  
www.linkedin.com/in/luanne/erney	
  
l/erney@juniper.net	
  
Luanne	
  Tierney	
  
Vice	
  President,	
  Worldwide	
  Partner	
  Marke/ng	
  
1194	
  N.	
  Mathilda	
  Ave.	
  
Sunnyvale,	
  CA	
  94089	
  

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